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02 - January 30, 2024 County Council Agenda PackageM"� Elgin County Council Regular Council Meeting Orders Of The Day Tuesday, January 30, 2024, 9:00 a.m. Council Chambers 450 Sunset Drive St. Thomas ON Note for Members of the Public: Please click the link below to watch the Council Meeting: https://www.facebook.com/ElginCountyAdmin/ Accessible formats available upon request. Pages 1. Call to Order 2. Adoption of Minutes 3 3. Disclosure of Pecuniary Interest and the General Nature Thereof 4. Presenting Petitions, Presentations and Delegations 5. Committee of the Whole 6. Reports of Council, Outside Boards and Staff 6.1 Warden Ketchabaw - Annual Council Committee Update — Terrace 12 Lodge Redevelopment Steering Committee 6.2 Warden Ketchabaw - Annual Council Committee Update — Human 16 Resources Committee 6.3 Warden Ketchabaw - Annual Council Committee Update — Rural 19 Initiatives and Planning Advisory Committee 2023 6.4 Manager of Economic Development, Tourism & Strategic Initiatives - 22 Sponsorship Requests — Impact Awards, Elgin Women's Leadership Conference, and the International Women's Day Celebration 6.5 Manager of Emergency Management & Elgin -Middlesex Regional Fire 32 School - Legacy Wells Initiative 6.6 Director of Community and Cultural Services - Guidelines for Rural/Urban 40 Public Library Systems, 4th Edition 6.7 Director of Engineering Services - Elgin Manor Waste Water Treatment 63 Plant - Request for Additional Capacity 7. Council Correspondence 7.1 Items for Consideration 7.2 Items for Information (Consent Agenda) 7.2.1 AMCTO MFIPPA Working Group Advocacy Package and Letter 69 of Appreciation 7.2.2 Quad County Support Services Annual Report and Newsletter 95 7.2.3 Kinsmen Club of Aylmer - Fundraising Gala in support of the 114 Terrace Lodge Comforts of Home Fundraising Campaign 7.2.4 Greg Fentie, President, Elgin Federation of Agriculture with a 115 letter requesting that County Council maintain the Farm Class Tax Rate at 0.23 per cent for the 2024 Property Tax year. 8. Other Business 8.1 Statements/Inquiries by Members 8.2 Notice of Motion 8.3 Matters of Urgency 9. Closed Meeting Items 10. Motion to Rise and Report 11. Motion to Adopt Recommendations from the Committee of the Whole 12. Consideration of By -Laws 12.1 By -Law No. 24-03 Non -Union Economic Adjustment 116 12.2 By -Law No. 24-04 Confirmation 121 13. Adjournment Page 2 of 121 Elgin County Council Minutes January 9, 2024, 9:00 a.m. Council Chambers 450 Sunset Drive St. Thomas ON Members Present: Warden Ed Ketchabaw Deputy Warden Grant Jones Councillor Dominique Giguere Councillor Mark Widner Councillor Jack Couckuyt Councillor Andrew Sloan Councillor Todd Noble Councillor Mike Hentz Councillor Richard Leatham (virtual) Staff Present: Blaine Parkin, Chief Administrative Officer/Clerk Amy Thomson, Director of Human Resources Michele Harris, Director of Homes and Seniors Services Jennifer Ford, Director of Financial Services/Treasurer Nicholas Loeb, Director of Legal Services Peter Dutchak, Director of Engineering Services Jenna Fentie, Manager of Administrative Services/Deputy Clerk Paul Hicks, Acting Manager of Planning (virtual) Stefanie Heide, Legislative Services Coordinator Call to Order The meeting was called to order at 9:00 a.m. with Warden Ketchabaw in the chair. 2. Adoption of Minutes Warden Ketchabaw welcomed Blaine Parkin, the new Chief Administrative Officer/Clerk for the County of Elgin. Moved by: Councillor Hentz Seconded by: Councillor Noble RESOLVED THAT the minutes of the meetings held on December 5, 2023 and December 6, 2023 be adopted. Motion Carried. 3. Disclosure of Pecuniary Interest and the General Nature Thereof None. 4. Presenting Petitions, Presentations and Delegations None. 5. Committee of the Whole Moved by: Councillor Widner Seconded by: Councillor Sloan Page 3 of 121 RESOLVED THAT we do now move into Committee of the Whole. Motion Carried. 6. Reports of Council, Outside Boards and Staff 6.1 Warden Ketchabaw - Warden's Activity Report (December 2023) Warden Ketchabaw presented the report detailing his activities in December 2023. Moved by: Deputy Warden Jones Seconded by: Councillor Couckuyt RESOLVED THAT the report titled "Warden's Activity Report (December 2023)" dated January 9, 2024 from Warden Ketchabaw be received and filed. Motion Carried. 6.2 Warden Ketchabaw - 2024 Council Committee Appointments Warden Ketchabaw presented the report that seeks Council's approval for the Councillor appointments to Committees and Local Boards for 2024. Moved by: Councillor Sloan Seconded by: Councillor Giguere RESOLVED THAT County Council approve the Council Committee and Local Board Appointments for 2024 as recommended by Warden Ketchabaw; and THAT Schedule F of By -Law 23-01 be repealed and replaced with Appendix 1 as attached to the January 9, 2024 report titled "2024 Council Committee Appointments". Motion Carried. 6.3 Acting Manager of Planning - PS 24-1 County Official Plan Review; Final Draft of Official Plan The Acting Manager of Planning presented the report that provides County Council with the information required in order to consider endorsing the Final Draft Elgin County Official Plan and commencing the statutory approval process for the Plan. Moved by: Councillor Sloan Seconded by: Councillor Hentz RESOLVED THAT the report titled "PS 24-1 County Official Plan Review; Final Draft of Official Plan" dated January 9, 2024 from the Acting Manager of Planning be received and filed; and THAT Council receives and files the "Update to Hemson Growth Forecasts and Land Needs Analysis Report" dated November 17, 2023 for information; and THAT Council endorses the Final Draft Elgin County Official Plan dated January 9, 2024 set out as Attachment 1 to this Report to Council; and THAT Council direct staff to schedule the statutory public open house and public meeting for the Final Draft Official Plan, to be hosted virtually with a hybrid option made available to the public. Motion Carried. Page 4 of 121 6.4 Acting Manager of Planning - PS 24-2 Application for Draft Plan of Subdivision The Acting Manager of Planning presented the report that provides County Council with the information required in order to consider granting draft plan approval to the Draft Plan of Subdivision by Callon Dietz on behalf of Farhi Holdings Corporation, File No. 34T-SO2302. Moved by: Councillor Sloan Seconded by: Deputy Warden Jones RESOLVED THAT the Council of the Corporation of the County of Elgin grants draft plan approval to the Draft Plan of Subdivision by Callon Dietz on behalf of Farhi Holdings Corporation and dated December 7, 2023; and THAT staff be directed to provide notice of this decision subject to the conditions of final approval in accordance with the requirements of the Planning Act. Motion Carried. 6.5 Acting Manager of Planning - PS 24-3 Application for Draft Plan of Subdivision, 4000-4324 Thomas Road, Township of Southwold The Acting Manager of Planning presented the report that provides County Council with the information required in order to consider granting draft plan approval to the Draft Plan of Subdivision by CJDL Consulting Engineers on behalf of Mr. Allan Rickwood, File No. 34T-SO2301. Moved by: Councillor Sloan Seconded by: Councillor Hentz RESOLVED THAT the Council of the Corporation of the County of Elgin grants draft plan approval to Draft Plan of Subdivision by CJDL Consulting Engineers on behalf of Mr. Allan Rickwood and dated August 23, 2023; and THAT staff be directed to provide notice of this decision subject to the conditions of final approval attached to this report in accordance with the requirements of the Planning Act, including the following modification to condition 10, which shall now read: That the owner shall provide the necessary easements as may be required for access to lots 8 and 9 to be conveyed in a form satisfactory to the Municipality. Motion Carried. 6.6 Acting Manager of Planning - PS 24-4 Municipality of Bayham OPA No. 35, Part of Lot 3, Concession 1, Municipality of Bayham, 53921 Nova Scotia Line The Acting Manager of Planning presented the report that provides Council with the information required in order to consider approving Official Plan Amendment No. 35 to the Municipality of Bayham Official Plan. Moved by: Councillor Noble Seconded by: Councillor Giguere RESOLVED THAT the Council of the Corporation of the County of Elgin approves Official Plan Amendment No. 35 to the Official Plan of the Municipality of Bayham; and THAT staff be directed to provide notice of this decision in accordance with the requirements of the Planning Act. Page 5 of 121 Motion Carried. 6.7 Director of Homes and Seniors Services - Homes — Amendment of Multi -Sector Service Accountability Agreement Council recessed at 10:00 a.m. and reconvened at 10:17 a.m. The Director of Homes and Seniors Services presented the report recommending that County Council authorize staff to sign the Connecting Care Act, 2019 (CCA) Notice and Amendment of the Multi -Sector Service Accountability Agreement. Moved by: Councillor Couckuyt Seconded by: Councillor Noble RESOLVED THAT the report titled "Homes — Amendment of Multi -Sector Service Accountability Agreement — MSAK dated January 9, 2024 from the Director of Homes and Seniors Services be received and filed; and THAT Council authorize staff to sign the CCA s. 22 Notice and Amendment of — Multi -Sector Service Accountability Agreement ("Amendment Letter"). Motion Carried. 6.8 Director of Homes and Seniors Services - Homes — Meals on Wheels Agreement — Elgin and WECHC The Director of Homes and Seniors Services presented the report seeking Council's approval for the execution of the Meals on Wheels Supply Agreement between Elgin County and the West Elgin Community Health Centre. Moved by: Councillor Sloan Seconded by: Councillor Hentz RESOLVED THAT the report titled "Homes — Meals on Wheels Agreement — Elgin and WECHC" dated January 9, 2024 from the Director of Homes and Seniors Services be received and filed; and THAT Council authorize the Warden and Chief Administrative Officer to execute the agreement between Elgin and West Elgin Community Health Centre (WECHC) for the time period of January 5, 2024 to September 30, 2025. Motion Carried. 6.9 Director of Financial Services/Treasurer - Budget Software Solution — Contract Award The Director of Financial Services/Treasurer presented the report that provides details on the Request for Proposal (RFP) for a Budget Software Solution and seeks Council's approval to award the contract to Questica Inc. for a five-year term. Moved by: Councillor Giguere Seconded by: Deputy Warden Jones RESOLVED THAT the contract for a Budget Software Solution be awarded to Questica Inc. for a five-year term; and THAT staff be authorized to extend the contract for an additional two, two- year terms for a potential nine (9) year contract in accordance with section 7.6 of the Procurement Policy, subject to satisfactory performance and mutual agreement between both parties during the initial five-year contract Page 6 of 121 term; and THAT the Warden and Chief Administrative Officer be authorized to sign the contract. Motion Carried. 6.10 Director of Human Resources - 2024 Non -Union Economic Adjustment recommendation The Director of Human Resources presented the report recommending that County Council approve a non -union economic adjustment of 3% for 2024. Moved by: Councillor Widner Seconded by: Councillor Hentz RESOLVED THAT County Council approve a non -union economic adjustment of 3% effective the first full pay period of 2024; and THAT the necessary by-law be prepared. Motion Carried. 6.11 Director of Engineering Services - Sale of Surplus Property — 8776 Centennial Road The Director of Engineering Services presented the report recommending that the property located at 8776 Centennial Road, purchased by the County in 2021 as part of the Elm Street/Centennial Road roundabout project, be declared surplus and sold, with proceeds allocated to offset project costs. Moved by: Councillor Hentz Seconded by: Deputy Warden Jones RESOLVED THAT the residential property known as 8776 Centennial Road be declared surplus to the needs of the County of Elgin; and THAT the proceeds from the sale of 8776 Centennial Road be allocated towards the Elm Street / Centennial Road Roundabout project (60901917); and THAT staff be directed to proceed as outlined in this report. Motion Carried. 6.12 Director of Legal Services - LS 24-1, Delegation of Authority By -Law The Director of Legal Services provided a follow-up report, as requested by County Council on November 28, 2023, that provides additional information regarding the request to adopt a Delegation of Authority By - Law. Moved by: Councillor Giguere Seconded by: Deputy Warden Jones RESOLVED THAT the report titled "LS 24-1, Delegation of Authority By - Law" dated January 9, 2024 from the Director of Legal Services be received and filed; and THAT Council pass By -Law No. 23-44, the Delegation of Authority By - Law. Motion Carried. Page 7 of 121 6.13 Director of Legal Services - LS 24-2 — Indemnification By -Law The Director of Legal Services presented a follow-up report, as requested by County Council on November 28, 2023, that provides more information regarding the request to adopt an Indemnification By -Law. Moved by: Councillor Noble Seconded by: Councillor Leatham RESOLVED THAT the report titled "LS 24-2 - Indemnification By -Law" dated January 9, 2024 from the Director of Legal Services be received and filed; and THAT Council pass By -Law 23-43, the Indemnification By -Law. Motion Carried. 7. Council Correspondence 7.1 Items for Consideration None. 7.2 Items for Information (Consent Agenda) Moved by: Deputy Warden Jones Seconded by: Councillor Noble RESOLVED THAT Correspondence Items 7.2.1 - 7.2.8 be received and filed. Motion Carried. 7.2.1 Laura Sherwood, Interim Executive Director, Hospice of Elgin with an update on the Hospice of Elgin project. 7.2.2 Elgin County Town Crier's Report to County Council 2023 7.2.3 Notice of Completion - Highway 401 and Highway 4 (Colonel Talbot Road) Interchange Reconfiguration & Highway 4 (Colonel Talbot Road) and Glanworth Drive Bridge Replacements 7.2.4 Letter from Eat 2 Learn President and Community Coordinator/ Liaison regarding the status of the Eat 2 Learn program in Elgin - St. Thomas. 7.2.5 St. Thomas -Elgin Local Immigration Partnership Immigrant Survey Report 2023 7.2.6 Resolution from the Municipality of Grey Highlands petitioning the Ontario Government to reduce red tape for more cost- effective, timely energy connections in Ontario. 7.2.7 Letter from the Mayor of the Municipality of Chatham -Kent requesting that the Ministry of Transportation expedite the concrete median barrier installation along Highway 401 (Tilbury to London). 7.2.8 Resolution from Conmee Township lobbying the Provincial Government to amend the Municipal Act and Municipal Elections Act to prohibit people with a criminal record from becoming a candidate in municipal elections or holding office on municipal councils. 8. Other Business 8.1 Statements/Inquiries by Members None. Page 8 of 121 None. 8.3 Matters of Urgency None. 9. Closed Meeting Items Moved by: Councillor Sloan Seconded by: Councillor Noble RESOLVED THAT we do now proceed into Closed Meeting session in accordance with the Municipal Act to discuss the following matters under Municipal Act Section 239 (2): Closed Meeting Item #1 - Closed Meeting Minutes - December 6, 2023 Closed Meeting Item #2 - Potential Disposition of Land (c) a proposed or pending acquisition or disposition of land by the municipality or local board. Closed Meeting Item #3 - Boundary Adjustment Matter (verbal) (h) information explicitly supplied in confidence to the municipality or local board by Canada, a province or territory or a Crown agency of any of them. Motion Carried. 9.1 Closed Meeting Minutes - December 6, 2023 9.2 Director of Engineering Services - Potential Disposition of Land 9.3 Warden Ketchabaw and Director of Legal Services - Boundary Adjustment Matter (verbal) 10. Motion to Rise and Report Moved by: Councillor Sloan Seconded by: Councillor Noble RESOLVED THAT we do now rise and report. Motion Carried. Closed Meeting Item #1 - Closed Meeting Minutes - December 6, 2023 Moved by: Councillor Hentz Seconded by: Deputy Warden Jones RESOLVED THAT the Closed Meeting Minutes from the December 6, 2023 meeting of County Council be adopted. Motion Carried. Closed Meeting Item #2 - Potential Disposition of Land Moved by: Councillor Noble Seconded by: Councillor Hentz RESOLVED THAT staff proceed as directed. Motion Carried. Closed Meeting Item #3 - Boundary Adjustment Matter (verbal) 7 Page 9 of 121 Moved by: Deputy Warden Jones Seconded by: Councillor Widner RESOLVED THAT Council establish a Steering Committee for the purposes of Boundary Adjustment Matter; and THAT the Steering Committee membership include Warden Ketchabaw, Deputy Warden Jones, Councillor Giguere, Councillor Noble, the Chief Administrative Officer/Clerk, the Director of Legal Services, and, as needed, the Director of Engineering Services, and the Director of Financial Services; and THAT the mandate of the Steering Committee be to establish and implement a strategy to support growth throughout Elgin County. Motion Carried. 11. Motion to Adopt Recommendations from the Committee of the Whole Moved by: Councillor Sloan Seconded by: Councillor Noble RESOLVED THAT we do now adopt recommendations of the Committee of the Whole. Motion Carried. 12. Consideration of By -Laws 12.1 By -Law No. 23-43 Indemnification BEING a By -Law to Provide for the Indemnity and Defence of Members of Council, Members of Local Boards, and Employees of the County against Loss or Liability incurred while Acting on behalf of the County. Moved by: Councillor Noble Seconded by: Councillor Giguere RESOLVED THAT By -Law No. 23-43 be now read a third time and finally passed. Motion Carried. 12.2 By -Law No. 23-44 Delegation of Authority BEING a By -Law to Delegate Authority to Officers and Employees of the Corporation of the County of Elgin. Moved by: Deputy Warden Jones Seconded by: Councillor Noble RESOLVED THAT By -Law No. 23-44 be now read a third time and finally passed. Motion Carried. 12.3 By -Law No. 24-01 Committee By -Law Amendment BEING a By -Law to Amend By-law No. 23-01, Being a By-law to Define the Mandate and Meeting Procedures for Committees Established by the Corporation of the County of Elgin. Moved by: Councillor Sloan Seconded by: Councillor Noble RESOLVED THAT By -Law No. 24-01 be now read a first, second, and third time and finally passed. Page 10 of 121 Motion Carried. 12.4 By -Law No. 24-02 Confirmation BEING a By -Law to Confirm Proceedings of the Municipal Council of the Corporation of the County of Elgin at the January 9, 2024 Meeting. Moved by: Councillor Couckuyt Seconded by: Councillor Sloan RESOLVED THAT By -Law No. 24-02 be now read a first, second, and third time and finally passed. Motion Carried. 13. Adjournment Moved by: Deputy Warden Jones Seconded by: Councillor Leatham RESOLVED THAT we do now adjourn at 12:41 p.m. to meet again on January 30, 2024 at 9:00 a.m. Motion Carried. Blaine Parkin, Ed Ketchabaw, Chief Administrative Officer/Clerk. Warden. Page 11 of 121 ElginCounty Report to County Council From: Warden Ed Ketchabaw, Chair — Terrace Lodge Redevelopment Steering Committee Date: January 30, 2024 Subject: Annual Council Committee Update — Terrace Lodge Redevelopment Steering Committee Recommendation: THAT the report titled "Annual Council Committee Update — Terrace Lodge Redevelopment Steering Committee" dated January 30, 2024 from Warden Ketchabaw be received and filed. Introduction: Pursuant to Section 13(a) of the County of Elgin Committee By -Law No. 23-01 "A By - Law to Define the Mandate and Meeting Procedures for Committees Established by the Corporation of the County of Elgin", Committees shall report to Council annually respecting the following matters- (i) A concise summary of the activities and accomplishments of the Committee during the current year; (ii) A summary of the Committee's focus areas for the following year; said focus areas to be aligned with Council's Strategic Plan and objectives; and (iii) Any recommendations respecting proposed changes to the Committee's structure, composition or mandate/terms of reference. The purpose of this report is to provide County Council with a summary of the Terrace Lodge Redevelopment construction progress and the Steering Committee's activities throughout 2023. Background and Discussion: The purpose of the Terrace Lodge Redevelopment Steering Committee is to advise the County of Elgin staff on the design, construction, scope and schedule for the Terrace Lodge Redevelopment Project, working within the budget approved by Elgin County Council. This project reflects Elgin County Council's commitment to Seniors Services in Elgin County. Page 12 of 121 In 2023, the following Members of Council served on the Committee: • Warden Ketchabaw (Chair) • Councillor Widner • Councillor Noble • Councillor Couckuyt In 2023, the Committee held meetings on February 28, March 14, May 8, August 1, and October 10. 2023 Accomplishments May 29, 2023 marked a significant milestone for the project as sixty (60) residents moved into the new addition completed in Phase One. Support was received from many volunteers, resident family members, Terrace Lodge staff, and staff from across the County to ensure a smooth and welcoming transition into their new rooms and space. On July 4, 2023, Minister of Long -Term Care Paul Calandra, MPP Rob Flack, along with Members of Council, received a tour of the new addition and Minister Calandra officially announced to the public the opening of Phase One of the project. The Committee also worked with County staff to address an elevation change of 75mm in both the north and south wings entering into the addition and at the connection point from the new elevator that was not part of the initial design. During Phase One construction, a 1 to 20 pitch grade change/"slope" was built to accommodate the change in elevation. This meets the Ontario Building Code (OBC) but resulted in an operational impact for staff and residents in their daily routines. The grade of the slope will be changed to a 1 to 80 to support overall safety in transitions for staff and residents and improve operations. Staff informed the Committee that it was found that architectural drawings provided by MMMC Architectural called for the interior wall partitions to only extend 2400mm. To meet the requirements of the OBC 3.3.3.5.(9) the wall partitions must create a fire separation between resident sleeping rooms. To meet this requirement, drywalled walls must be extended to the underside of the sloped roof. The Committee approved a change order in the amount of $67,749.89 plus unrebated HST for the extension of wall partitions to the underside of the roof. Lookina Forward The Committee is excited to report that construction on Phase Two (North Wing) is expected to be completed in March 2024, followed by Ministry of Long -Term Care inspections and approval to occupy. Move -in to Phase Two is anticipated in Spring 2024 following approvals. Phase Three demolition and existing south wing is expected to begin in May -June 2024. Phase Three of the project will include the following: • Ongoing main kitchen renovations Page 13 of 121 • Renovation of new chapel and event space in current main dining room (includes ceiling removals/reinstate, new lighting, folding partition, renovation of existing office, etc. Existing walls and flooring remain). • Future office, physiotherapy room and office, family suite (new rooms infill within existing open space) • Minor alterations and infills, including new reception counter and coiling door • Health Clinic, Washroom, UTR • Gift Shop upgrades/Millwork • Elevator renovations (including refurbishment) • Pool Change Room renovations Financial Implications: The project aims to remain within the Council approved budget. Alignment with Strategic Priorities: Serving Elgin Growing Elgin Investing in Elgin ® Ensuring alignment of ❑ Planning for and ® Ensuring we have the current programs and facilitating commercial, necessary tools, services with community industrial, residential, and resources, and need. agricultural growth. infrastructure to deliver programs and services ® Exploring different ways ® Fostering a healthy now and in the future. of addressing community environment. need. ® Delivering mandated ® Enhancing quality of programs and services ® Engaging with our place. efficiently and effectively. community and other stakeholders. Local Municipal Partner Impact: �m Communication Requirements: The Engage Elgin website will continue to be updated to showcase construction progress. Conclusion: The Committee is pleased to report that Phase One of the project was completed in 2023, and looks forward to sharing progress updates with County Council on Phase Two and Three. Page 14 of 121 All of which is Respectfully Submitted Ed Ketchabaw Warden Approved for Submission Blaine Parkin Chief Administrative Officer/Clerk Page 15 of 121 ElginCounty Report to County Council From: Warden Ed Ketchabaw, Chair— Human Resources Committee Date: January 30, 2024 Subject: Annual Council Committee Update — Human Resources Committee Recommendation: THAT the report titled "Annual Council Committee Update — Human Resources Committee" dated January 30, 2024 from Warden Ketchabaw be received and filed. Introduction: Pursuant to Section 13(a) of the County of Elgin Committee By -Law No. 23-01 "A By - Law to Define the Mandate and Meeting Procedures for Committees Established by the Corporation of the County of Elgin", Committees shall report to Council annually respecting the following matters- (i) A concise summary of the activities and accomplishments of the Committee during the current year; (ii) A summary of the Committee's focus areas for the following year; said focus areas to be aligned with Council's Strategic Plan and objectives; and (iii) Any recommendations respecting proposed changes to the Committee's structure, composition or mandate/terms of reference. The purpose of this report is to provide County Council with a summary of the activities of the Human Resources Committee in 2023. Background and Discussion: The purpose of the Human Resources Committee is to assist Council in fulfilling obligations relating to vacancies in senior -level positions (CAO/Clerk and Directors). The Committee acts as the hiring panel for senior -level positions, and recommends final candidates for Council's consideration. In 2023, the following Members of Council served on the Committee: Warden Ketchabaw (Chair) Deputy Warden Jones Page 16 of 121 • Councillor Widner • Councillor Sloan In 2023, the Committee held meetings on May 26, August 3, August 18, September 5, September 29, October 10, and October 11. 2023 Accomplishments The Committee supported the recruitment of a temporary interim Chief Administrative Officer/Clerk following the departure of the previous Chief Administrative Officer/Clerk in May 2023. The interim Chief Administrative Officer/Clerk worked with the Committee to hire an external recruiter to support the recruitment process for a permanent Chief Administrative Officer/Clerk. With the support of the recruiter and the interim Chief Administrative Officer/Clerk, Blaine Parkin was hired as Chief Administrative Officer/Clerk effective January 2, 2024. The Committee also assisted in the recruitment of a Director of Engineering Services. Looking Forward The Human Resources Committee will meet on an as needed basis to support recruitment for any senior -level vacancies. Financial Implications: None. Alignment with Strategic Priorities: Serving Elgin Growing Elgin Investing in Elgin ❑ Ensuring alignment of ❑ Planning for and ® Ensuring we have the current programs and facilitating commercial, necessary tools, services with community industrial, residential, and resources, and need. agricultural growth. infrastructure to deliver programs and services ❑ Exploring different ways ❑ Fostering a healthy now and in the future. of addressing community environment. need. ® Delivering mandated ❑ Enhancing quality of programs and services ❑ Engaging with our place. efficiently and effectively. community and other stakeholders. Local Municipal Partner Impact: None. Page 17 of 121 Communication Requirements: None. Conclusion: The Human Resources Committee successfully recruited for a Chief Administrative Officer/Clerk in 2023. All of which is Respectfully Submitted Ed Ketchabaw Warden Approved for Submission Blaine Parkin Chief Administrative Officer/Clerk Page 18 of 121 ElginCounty Report to County Council From: Warden Ed Ketchabaw, Chair — Rural Initiatives and Planning Advisory Committee Date: January 30, 2024 Subject: Annual Council Committee Update — Rural Initiatives and Planning Advisory Committee 2023 Recommendation(s): THAT the report titled "Annual Council Committee Update — Rural Initiatives and Planning Advisory Committee 2023" dated January 30, 2024 from Warden Ketchabaw be received and filed. Introduction: Pursuant to Section 13(a) of the County of Elgin Committee By -Law No. 23-01 "A By - Law to Define the Mandate and Meeting Procedures for Committees Established by the Corporation of the County of Elgin", Committees shall report to Council annually respecting the following matters- (i) A concise summary of the activities and accomplishments of the Committee during the current year; (ii) A summary of the Committee's focus areas for the following year; said focus areas to be aligned with Council's Strategic Plan and objectives; and (iii) Any recommendations respecting proposed changes to the Committee's structure, composition or mandate/terms of reference. The purpose of this report is to provide County Council with a summary of the activities of the Rural Initiatives and Planning Advisory Committee throughout 2023. Background and Discussion: The Rural Initiatives Committee doubles as the "Rural Initiatives and Planning Advisory Committee (RIPA)" and was combined in 2016 in response to Bill 73 and changes to the Development Charges Act and the Planning Act, which requires that all upper -tier and single -tier levels of government establish a Planning Advisory Committee. In 2023, the Committee met on February 24, May 16, and August 18. Page 19 of 121 County Council appointed the following members to the RIPA Committee in 2023: • Warden Ed Ketchabaw (Chair) • Councillor Leatham • Deputy Warden Jones • Councillor Widner • Donna Lunn (Elgin Federation of Agriculture (EFA) Appointee) It is noted that a member of the Elgin Federation of Agriculture is invited to participate on the RIPA Committee as a citizen appointee and a voting member. Committee Mandate: The RIPA Committee's mandate is: • To promote the viability of agriculture and rural affairs in the County and throughout the Province; • To examine issues such as, but not limited to: the challenges of the global economy on local agricultural practices; the viability of schools in rural communities; and, alternative sources of economic development in rural areas; • To develop goals and objectives to improve and promote rural life; • To demonstrate County Council's commitment to delivering services to rural communities by recommending a budget to Council that will accomplish identified goals; • To act as a Planning Advisory Committee by providing information, perspective and recommendations to County Council on broad planning matters that may have an effect on the County and/or its local municipalities as required from time to time; • To review from time to time the provisions of the Official Plan and related policy, and recommend to Council general amendments thereto which would be in the best interests of the County of Elgin (this would include five (5) — year reviews of the Official Plan); • To advise County Council on general planning and development issues of Council and/or local municipal significant; to report to County Council on proposed land use policy changes as introduced by the Province of Ontario; and to review and report on specific aspects of a submitted application. 2023 Committee Accomplishments Reviewed the draft Elgin County Official Plan in February 2023. Recommended to County Council that $72,900 be allocated to thirteen (13) eligible community groups and organizations through the Elgin County Community Grant Program. The Committee conducted a review of the Community Grant Program application packages and suggested minor revisions to the application forms to enhance clarity for applicants, and to ensure that programs and events receiving funding align with Council's strategic goals. Page 20 of 121 Looking Forward Over the next few months, the RIPA Committee will be assessing applications and proposing funding allocations for the 2024 intake of the Community Grant Program, pending budget approval. The Committee also looks forward to supporting Council's Official Plan Review process. At this time, the Committee is not recommending any changes to the Committee's structure, composition, or mandate/terms of reference. Financial Implications: None. Alignment with Strategic Priorities: Serving Elgin Growing Elgin Investing in Elgin ❑ Ensuring alignment of ® Planning for and ® Ensuring we have the current programs and facilitating commercial, necessary tools, services with community industrial, residential, and resources, and need. agricultural growth. infrastructure to deliver programs and services ❑ Exploring different ways ❑ Fostering a healthy now and in the future. of addressing community environment. need. ❑ Delivering mandated ❑ Enhancing quality of programs and services ❑ Engaging with our place. efficiently and effectively. community and other stakeholders. Local Municipal Partner Impact: �m Communication Requirements: �m Conclusion: The Rural Initiatives and Planning Advisory Committee (RIPA) looks forward to a productive year in 2024. All of which is Respectfully Submitted Ed Ketchabaw Warden Approved for Submission Blaine Parkin Chief Administrative Officer/Clerk Page 21 of 121 ElginCounty Report to County Council From: Carolyn Krahn, Manager of Economic Development, Tourism and Strategic Initiatives Date: January 30, 2024 Subject: Sponsorship Requests — Impact Awards, Elgin Women's Leadership Conference, and the International Women's Day Celebration Recommendation(s): THAT Elgin County Economic Development supports the Impact Awards with a sponsorship of $2,500; THAT Elgin County Economic Development supports the Elgin Women's Leadership Conference with a sponsorship of $250; THAT County Council provide direction on the sponsorship request from the Elgin Business Resource Centre for their International Women's Day Celebration; and THAT staff develop and present to Council a policy to govern how the department responds to requests for sponsorships. Introduction: The Economic Development and Tourism Department often receives requests to sponsor events that support economic development and tourism in the County. Currently, our team is working on creating a comprehensive sponsorship policy to ensure our decision -making processes are transparent, consistent, and aligned with our strategic priorities. The policy aims to provide clear guidelines for evaluating and responding to sponsorship requests, including thresholds for bringing requests to Council. A streamlined approach for smaller sponsorship amounts ensures an efficient process for supporting initiatives that support Council's strategic priorities and contribute to our community's economic well-being. Additionally, the policy proposes that requests for sponsorships will not be approved if the applicant's project is eligible for either the Elgincentives program or the Community Grant Program. This ensures our financial support is directed towards initiatives that fall Page 22 of 121 outside the scope of these existing programs, maximizing the impact of our sponsorships on projects aligned with our broader economic development and tourism objectives. Background and Discussion: Until Council reviews and approves the policy, all sponsorship requests will be brought to the attention of County Council for consideration. This report focuses on sponsorship requests received for three (3) significant events in our community: The Impact Awards hosted by the St. Thomas & District Chamber of Commerce, The Elgin Women's Leadership Conference organized by The Jean Collective, and The International Women's Day Celebration hosted by the Elgin Business Resource Centre. 1. Impact Awards - St. Thomas & District Chamber of Commerce: The Impact Awards, scheduled for Friday, April 12, at the Memorial Arena, is a flagship event for the St. Thomas & District Chamber of Commerce, celebrating local business excellence. We had the honor of sponsoring last year's awards, contributing to the event's success. This year, our department is invited to join as sponsors again. Confirming sponsorship at the earliest convenience ensures prominent visibility in the marketing campaign. 2. Elgin Women's Leadership Conference: The Elgin Women's Leadership Conference, scheduled for April 27, is dedicated to advancing leadership and empowerment among women in Elgin County. The organizers, The Jean Collective, have requested sponsorship for their 2024 conference. The event anticipates drawing over 100 attendees, including emerging leaders and professionals from various sectors. 3. International Women's Day Celebration (EBRC): The Elgin Business Resource Centre (EBRC) is a one -stop business resource serving Elgin County. They provide business support services through one-on-one counselling, networking, workshops and self-employment training programs. They also offer flexible lending to qualified applicants. We have sponsored events hosted by the EBRC previously, such as the Pitch, which is their annual Dragons' Den -Style business plan competition. Each year, the EBRC organizes a special event for International Women's Day, and this year, they're planning a concert with guest stars and women musicians. The EBRC has invited Elgin County to sponsor the event in the amount of $4,000. The EBRC is currently in the process of finalizing plans for this event, and further information will be shared when available. The goal of this event is to promote and celebrate women in business. It will highlight women's contributions to our community, and it aligns with our goal of supporting a diverse and thriving workforce. Page 23 of 121 Financial Implications: 1. Impact Awards: Elgin County Economic Development supported this event in the past with a contribution of $2,500. Confirming our partnership aligns with our Business Retention and Expansion efforts. This sponsorship can be contained within the proposed 2024 Economic Development Budget. 2. Elgin Women's Leadership Conference: A sponsorship of $250 is recommended, supporting Workforce Attraction and Development activities. This sponsorship can be contained within the proposed 2024 Economic Development Budget. 3. International Women's Day Celebration (EBRC): While the International Women's Day Concert is a great initiative, the significant financial commitment of $4,000 may impact our ability to support other initiatives or programs later this year. Exploring the possibility of sponsoring the event for a lesser amount would be a good alternative and could be contained within the proposed 2024 Economic Development Budget. Alianment with Strateaic Priorities: Serving Elgin Growing Elgin Investing in Elgin ® Ensuring alignment of ® Planning for and ❑ Ensuring we have the current programs and facilitating commercial, necessary tools, services with community industrial, residential, and resources, and need. agricultural growth. infrastructure to deliver programs and services ® Exploring different ways ® Fostering a healthy now and in the future. of addressing community environment. need. ❑ Delivering mandated ® Enhancing quality of programs and services ® Engaging with our place. efficiently and effectively. community and other stakeholders. Local Municipal Partner Impact: The St. Thomas and District Chamber of Commerce supports and celebrates businesses in the Municipality of Central Elgin and the Township of Southwold. The Elgin Women's Leadership Conference and International Women's Day Celebration are open to residents in all of our Local Municipalities. Page 24 of 121 Communication Requirements: If approved, Elgin County Economic Development will communicate the sponsorships through various channels, including multiple social media platforms and community outreach initiatives. This will maximize exposure for the events, showcasing our commitment to fostering economic development and community engagement. Conclusion: Supporting the Impact Awards and Elgin Women's Leadership Conference aligns with our strategic priorities, promoting local businesses and empowering women leaders. Both events contribute to the economic and social development of Elgin County, reflecting our commitment to fostering a vibrant and inclusive community. All of which is Respectfully Submitted Carolyn Krahn Manager of Economic Development, Tourism & Strategic Initiatives Approved for Submission Blaine Parkin Chief Administrative Officer/Clerk Page 25 of 121 mvrl,'IVAI�� .......... �,!Am "Um W-W The Impact Awards are the St. Thomas & District Chamber of Commerce's flagship event and the ultimate celebration of business and non-profit excellence in St. Thomas, Central Elgin, and Southwold. Join more than 300 of our community's most dynamic movers and shakers, the veritable who's who of Elgin County, for an extraordinary evening of local IMPACT! Presenting Platinum Gold Silver Bronze Sponsor $7,500 $5,000 $2,500 $1,500 $10,000 (limit of two (limit of four (only one available) available) available) Event Tickets 8 8 6 4 2 Executive Speaking Opportunity Quote in News Releases Radio Ad Recording Award Presentation /Event Integration Custom (Wine, A/V, decor, centrepiece, etc.) Brand/Logo Inclusion on Event Material - in advance, online, and the event ..off 5 Reasons to be an krnpac t Sponsor 1. Leadership... bring your ESG mandate to life. 2. Visibility... put your brand front and center to an engaged, in -person audience. 3. Engagement... develop your network with nearly 600 Chamber members. 4. Retention... lean on the Chamber to celebrate staff and engage customers. 5. Impact... build meaningful connections with businesses and non -profits in our community. DOW I (" ) o It P ,^ C d,. (DO E? ho be par t oR I.t„PI C)CZV)g C E?Iebrat lonl ST. THOMAS & DISTRICT To check availability, email Christy Hunking - christy@stthomaschamber.ca Chamber OF COMMERCE Kathryn Desrosiers, Committee Member 30 Rebecca Drive Aylmer ON, N5H OA1 ................................... ..Y.:..:..... .. "..:.::.g. ....G..�..:..:.Sa.. .. Work 519-773-3164 1 Cell 519-643-8301 January 9, 2024 Carolyn Krahn & Abigail Moore Economic Development & Tourism Elgin County 450 Sunset Drive St Thomas, ON N5R 5V1 Dear Carolyn & Abigail, Subject: Empower the Future of Women in Leadership - Sponsorship Opportunity for the Elgin Women's Leadership Conference 2024. I hope this letter finds you well. I am writing to you on behalf of the Elgin Women's Leadership Conference, an initiative established to foster leadership and empowerment among women in Elgin County. Our Women's Leadership Conference is a beacon of inspiration, connection, and growth for aspiring and established women leaders. As we prepare for our 2024 conference, we seek your support to continue making a significant impact. The theme for the upcoming conference is "Inspire. Empower. Connect." reflecting our commitment to creating a platform where women can gain the skills, knowledge, and network needed to thrive in their leadership journeys. Scheduled for April 27, 2024, the conference anticipates attracting over 100 attendees, ranging from emerging leaders to influential professionals across various sectors. Why Sponsor the Elgin Women's Leadership Conference by The Jean Collective? • Visibility and Brand Alignment: Aligning with The Jean Collective, a Woman in Politics Initiative positions your brand alongside a respected initiative dedicated to advancing women in leadership. Your support demonstrates your commitment to diversity, gender equality and inclusion, resonating with a broad, engaged audience. • Networking and Engagement: The conference offers a unique platform for direct engagement with a diverse group of women, providing an opportunity for meaningful interactions and the building of new relationships. • Brand Exposure: Sponsors will receive recognition before, during, and after the event through various channels, including social media, event marketing materials, and during the conference. Page 28 of 121 Sponsorship Opportunities: We offer different levels of sponsorship, each with its unique benefits and opportunities for exposure. Whether it's a keynote session, panel discussion, or networking event, your support can make a substantial difference in the experience we offer. Please see the attached document for more information. We believe that your support will not only enhance the quality and reach of our conference but also affirm your standing as a champion for women's leadership and equality. Together, we can create an environment that nurtures and celebrates the potential of every woman, "Making a difference one woman at a time." Thank you for considering this invitation. We would be honored to have Elgin County as a part of this empowering journey and look forward to the possibility of partnering with you to create an impactful and memorable conference. Should you have any questions or wish to discuss this opportunity further, please feel free to contact me at 519-643-8301 or email kathryn4aylmer@gmail.com. Warm regards, Kathryn Desrosiers Committee Member Elgin Women's Leadership Conference "Making a difference one woman at a time." lift ��:......www f a�el�rrol r.o,m nutlr�rc frrnLarlowrrrnc�rrl,.ra.f�rrlitlrs. C lrftC:��;/,(,�nr�nr�nryo,u,fulrn �.om„((rx�flu ie�,rurrllr�r.t'ni� <Jl)�.1��r,l,cleos hftC:��:�.�.www in>t�a�,r:am �.�„rn(fhr Ir :l.r,i�r�llr �fnre. Page 29 of 121 Sponsorship Opportunities Together, we can create an environment that nurtures and celebrates the potential of every woman. "Making a difference one woman at a time." Inspiration Sponsor $1000 Lunch sponsor recognition Display table included Four complimentary conference registrations Opportunity for display/banner Logo recognition day of event and on event materials: online (including possible link to website) Opportunity to provide small promotional item Empowerment $500 Coffee sponsor recognition Display table included Two complimentary conference registrations Name recognition during event Opportunity for display/banner Connection Sponsor $250 Display table included Opportunity to display banner One complimentary conference registration Page 30 of 121 :dilll � i 1'I CONFERENCE Page 31 of 121 ElginCounty Report to County Council From: Andrea Loughlean, Manager of Emergency Management & Elgin -Middlesex Regional Fire School Date: January 30, 2024 Subject: Legacy Wells Initiative Recommendation(s): THAT the report titled "Legacy Wells Initiative" dated January 30, 2024 from the Manager of Emergency Management & Elgin -Middlesex Regional Fire be received and filed. Introduction: In June 2023, the Ontario government announced its plan to invest $23.6 million to develop a province -wide strategy that includes identifying and plugging old oil and gas wells to keep communities safe. Part of this plan, was funding of $7.5 million over three years to directly support municipalities in their efforts to reduce risks and enhance emergency preparedness within their communities. Subs'olace research AmmlauewtX ga'�r�sndacam��o' rnanwtca'6rtg f0apnping Human •heapth risks. EVaCiLkaiMion orders Public t":rrnrrrraruu"nisrtikicm;�tr;�afireauYa RuarW crarnnnunttines and Inf'ras4ructuure CorranruNcaitimns vdtiSh a-gricultarral nrarnin unity Emergvicy Management vivv9arVro... Emergency rmanagemrern franme'aur& Provun6al emergency re^sprnns,e Ornaiio E4 w Marshall shrall tnspectlan, compliance and approvals of petrdeuumm resow e aa0vifles Abandoned Works Progranm Petroleum HaaardstEmerge ncy Marrag&nea"kd. Surface and grounidvea�ter Pegis,lafion Protection of dl dnk mpg ,varet quality Eunuuircamnmeirn,al ResyxRise/apHIsAdicn {genre Aur eiiissions Man anent of Pai and Conservabv) Land 1u palanrang tnro'vV,0.1 potiicy statement Euildxrog code COMRTIUn'llcaf ons m+rlt.h tan,r.NC7M1 hers Emergency response and pt Ining ofki6al p Wrrs ainri Zoning by4a'waa Land onnse plannong and approvals Page 32 of 121 Ontario is embarking on a wide-ranging initiative with many interconnected pieces. It should be acknowledged that municipalities can undertake only certain aspects of this initiative as authority and expertise ultimately lie outside of local jurisdiction. In July 2023, a consultation process was initiated by the Ministry of Natural Resources and Forestry (MNRF) that involved municipal elected officials, senior management, and a variety of municipal staff including planning, engineering, public works, legal, risk management, fire, and others. Emergency management was added after the initial process had begun. Relevant Planned Underway0d Understand Risks Risk Assessment-- expanding knowledge, identifyung areasof risk of gas migration (Aiming to have maps to share with municipalities in Winter 2024) Jurisdictional Scan,Olaterature Review- to understand how others throughout the world manage similar challenges w Thermal ,& Magnetic Survey - aid with the identification of undocumented wells i-Winter 2024) Reduce Risks Abandoned trWfarks program - (Doubling of funding for AWP over three years, Ongoing review the Iprograirn to inake improvernents for loing-term sustainalhility. Proposed Updates to the 0GSRA, .. Changes to remove limits on the money well operators must provide the province as security, goungforward, for all wells where .a change is made. (ERO No, 019• 7S'ft2 open for comment until October 16, 2023) The MNRF has taken the lead on this complex and challenging issue, widening the scope to include Petroleum Emergencies. Current focus is on the issue of Legacy Wells, and how they can be the cause of Petroleum Emergencies, considering the Wheatley Explosions, Bayham, Leamington, Norfolk County incidents, and others across the province. There are 1207 known legacy wells within Elgin County spread across six of our seven lower tier municipalities — Aylmer being the exception — with the heaviest concentration of wells in West Elgin and Bayham municipalities respectively. Legacy wells pose a threat due to the potential to leak toxic and explosive gases, such as Hydrogen Sulphide and Methane, as well as environmental contamination from Benzene and Arsenic. This is especially critical when located in population centres and/or close to structures. Most of those wells identified are located on private property with which only the province has the legislated authority to enter onto and mandate measures to reduce risks. Page 33 of 121 Background and Discussion: As a result of the consultation, a group of upper tier municipalities were selected for a Year 1 Pilot Program, each eligible to receive up to $280,000. Elgin County, Brant County, Chatham -Kent, Essex County, Haldimand County, Lambton County, Norfolk County, Oxford County and Region of Niagara were selected. Eligible activities were initially closely related to abandoned wells but were expanded to include a more encompassing list of emergency management activities. Deadline for completion is very tight, with all projects required to be completed in March of 2024. Locally, the lower tier CAOs agreed that the County Emergency Management department would be best suited to manage Elgin's efforts. Year -One Objectives for Elgin County- 1 . Take appropriate steps to ensure the safety of responders and citizens. 2. Undertake an initial assessment of the potential risks in Elgin County. 3. Educate decision -makers and supporting agencies on types of petroleum emergencies. 4. Train firefighters, other responders, and municipal staff on the hazards of legacy wells with incorporation into their response protocols. 5. Enhance municipal emergency management programs to be better prepared and equipped for the impacts of this type of community risk. Year I Eligible ctivitie . Examples Understand Risks rraimrhr -e.g., wofkiogavound hydrogen sJp¢ mide, Branidaus materials, awwenesi�, etc. Gam¢arrlra6+r��C�arms - �n��wirw� �rsd iiDiwa'�riiry u�� C�ewrm ;�urm�l nrmmarre����7 r�u�7k°,r���x dr^n�3� Nnfor mafimnforreOdentn,weiallI meduto tent - shaemg of answ urrm,e ,.� Elgin County's approach focuses on the eligible activities presented by the MNRF. These eligible activities have been adjusted by MNRF in September. This proposal was drafted in such a way to provide for additional adaptation. Page 34 of 121 Municipal jurisdiction over petroleum management or addressing petroleum emergencies is limited to the municipal authority in emergency response. Municipalities who experience an incident can be burdened with incident management coordination and costs which can be significant, particularly where the incident may remain ongoing for years if the source of the problem is difficult to locate. Municipalities that have experienced significant incidents in southwestern Ontario in recent years have also been subjected to legal proceedings with regard to their incident management, even though the primary jurisdiction over oil and gas wells falls to the Province of Ontario. It is felt that there should be consistent practice, including messaging, from our provincial partners who have the authority to investigate and issue orders. Part of the provincial initiative is to develop public education materials. Where there is no known well owner, the responsibility under legislation falls on the property owner. One of the challenges for property owners is that they may not know there is a legacy oil or gas well on their property. Old wells that were plugged but have deteriorated over time may be mapped by the Province in its oil and gas resources map, but the reliability of that data is limited. Abandoned and orphaned wells are even less likely to be reliably mapped. Where property owners do discover a legacy well on their property it may impact their ability to insure their property. There is some availability for provincial funding through the Abandoned Works Program, a fund operated by MNRF, to plug wells that are discovered. At present, there is no legislation pertaining to official plans, such as zoning bylaws and land -use planning, that restrict or limit building on properties with known petroleum wells. There is also no legislation that requires petroleum wells to be registered on title. This report outlines the initial first year approach to the hazards of petroleum emergencies. It acknowledges that municipal fire services and other front-line personnel will normally respond to these types of incidents. Not often will an emergency call arise which pre-emptively reports the existence of an abandoned well. Instead, fire services often respond to reports of an odour complaint, detector sounding, or other residential concern. Abandoned wells can be a hidden hazard to many of these responses with poisonous H2S and Methane gases present and a risk of explosion being the primary hazard. While this funding program is certainly welcomed, there are a lot of factors that have influenced our choice of activities in this submission. Some of these factors can also impact our activities as we move forward. 1. Significant workload and expertise requirements were added part way through annual municipal planning and budget cycles. The County's Emergency Management Department, which incorporates the Regional Fire School, has been assigned the coordination role for this initiative. Workload at the time of the announcement, a staff vacancy, and an organizational review required the use of an experienced emergency management contract employee. MNRF has indicated that use of such a project manager was an eligible item for reimbursement. Page 35 of 121 2. Upper -tier governments coordinating for lower -tier municipalities do not typically include single -tier municipalities which are within in the geographically defined counties. In this case, we are working collaboratively with the City of St. Thomas. 3. The Legacy Wells discussion involves more than emergency management staff. Planners, fire chiefs, public works, engineering/GIS, elected officials, and others have been involved. Initial involvement, communications, and consultation were somewhat fragmented. This has also resulted in a diverse approach by the pilot program participants. 4. Provincial deadlines and funding cycle on this project do not coincide with municipal processes. Year 2 initiatives will be released in February 2024 when most municipal strategic plans and budgets have been completed. 5. Municipalities continue to be challenged to determine the standard for training for firefighters on abandoned well safety and responding to Petroleum Emergencies in general. Most volunteer firefighter training must be completed on evenings and weekends. This must be scheduled in advance with personnel receiving additional compensation for added training. This has the potential to impact the municipal fire departments. Labour costs for personnel attending the training are not an eligible item under the current program. 6. Our legal advisors caution that we should avoid any activities that pose a safety or legal risk to the corporation. 7. Procurement of contracted services or equipment acquisition need to follow county procurement policies which can be time-consuming and could impact the meeting of the short provincial program deadlines. 8. Roles and responsibilities during an emergency need to be clarified by the province (referenced Playbook and emergency plan template in provincial initiatives). The EMO role as "the Window to provincial assistance" needs to be solidified. Municipal responsibilities are outlined in the Emergency Management and Civil Protection Act. Other than larger municipalities, resources are limited to deal with the scope of Petroleum Emergencies. 9. Response, legal, consulting, and monitoring costs for incidents can be substantial with no clear provincial funding programs in place to reimburse municipalities. Financial Implications: This grant will provide up to $280,000 in 2024 for eligible activities. All activities arising out of this initiative are proposed to be 100% funded by the grant received from MNRF, there is no anticipated municipal cost or expense beyond those funds in the first year. Page 36 of 121 Alignment with Strategic Priorities: Serving Elgin Growing Elgin Investing in Elgin ® Ensuring alignment of ❑ Planning for and ® Ensuring we have the current programs and facilitating commercial, necessary tools, services with community industrial, residential, and resources, and need. agricultural growth. infrastructure to deliver programs and services ® Exploring different ways ® Fostering a healthy now and in the future. of addressing community environment. need. ® Delivering mandated ® Enhancing quality of programs and services ® Engaging with our place. efficiently and effectively. community and other stakeholders. Local Municipal Partner Impact: This complex issue requires time, expertise, and resources not currently available at the municipal level. Having a county -level coordinator is a time -saving and effective method of collaboration and co-operation. If the next two years of funding continues to support project management, the costs of having an experienced emergency management advisor available will not impact the county budget, and the levy to lower -tier municipalities. That expertise will be especially important when contributing to and reviewing the proposals offered by provincial ministries and agencies. Municipalities should understand that once identified, they are responsible for managing and, to a certain extent, resolving incidents. Incident costs initially are their responsibility with provincial government reimbursement possibly coming later. As such, they should play a vested role in this program. This will mean taking training, exercises, and attending information sessions related to legacy wells and emergency management in general. Communication Requirements: Conditions of the transfer payment program requires close collaboration with program participants. This will be accomplished by discussions at the quarterly CEMC meetings and municipal Emergency Management Program Committee meetings. Public communications will have to be managed carefully, using materials designed and provided by the province. Conclusion: The initial funding from the province is certainly welcomed. However, municipalities are dependent on continued provincial initiatives to provide financial and technical expertise to mitigate this risk. Unified provincial response resources and funding are key components to dealing with identified high risk locations. Page 37 of 121 All of which is Respectfully Submitted Andrea Loughlean Manager of Emergency Management & Elgin -Middlesex Regional Fire School Approved for Submission Blaine Parkin Chief Administrative Officer/Clerk Page 38 of 121 ,00009UVb19b u III ty ElginCounty Report to County Council From: Brian Masschaele, Director of Community and Cultural Services Date: January 30, 2024 Subject: Guidelines for Rural/Urban Public Library Systems, 4th Edition Recommendation(s): THAT Guidelines for Rural/Urban Public Library Systems (4th Edition, 2023) be received as a reference document for Elgin County Library planning purposes. Introduction: The Administrators of Rural and Urban Public Libraries of Ontario (ARUPLO), the organization representing most County library systems in Ontario, recently adopted Guidelines�� a a �:������„��� �`I2: This report provides an overview of changes made to the guidelines since Council received the 3rd edition in 2017 and recommends that they be used as a reference document for future library planning. Background and Discussion: Staff are pleased to report that ARUPLO's Guidelines for Rural/Urban Public Libraries as attached have recently been revised and approved by the group in a 4t" edition. The guidelines were first adopted in 2005 to fill a gap in library planning and performance literature for multi -branch systems such as Elgin County Library. This 4t" edition reflects constantly changing service needs for public libraries in Ontario and incorporates more recent legislative considerations such as the Accessibility for Ontarians with Disabilities Act (AODA) and post -Pandemic space planning considerations. The 4t" edition, like its predecessors, is the product of extensive consultations with ARUPLO member libraries, including Elgin County Library. The Director of Community and Cultural Services serves as a member of the committee that led this process and acted as the primary liaison with library planning consultants and an architect involved in these latest revisions. The Guidelines provide a roadmap for assessing the following branch service components: • Facility size (especially relative to branch catchment area / population served); • Hours of operation; Page 40 of 121 • Staffing levels (including appropriate education and training levels); • Collections (including appropriate collection size for each branch and its composition); • User seating space; • Technology (for both public and staff use). Specific revisions incorporated into the 4t" edition include the following: • Better alignment of guidelines with best practices; • Integration of AODA and post -pandemic considerations, such as increasing space for seating areas; • Clarification that hours of operation pertain to staffed hours only and not self- service options (such as kiosks); • Less rigid consideration of public access computers as the primary means of making software and on-line services available to the public and more focus on other forms of technology that can facilitate this access such as loanable tablets. Financial Implications: Not applicable. Alignment with Strategic Priorities: Serving Elgin Growing Elgin Investing in Elgin ® Ensuring alignment of ❑ Planning for and ® Ensuring we have the current programs and facilitating commercial, necessary tools, services with community industrial, residential, and resources, and need. agricultural growth. infrastructure to deliver programs and services ® Exploring different ways ❑ Fostering a healthy now and in the future. of addressing community environment. need. ❑ Delivering mandated ® Enhancing quality of programs and services ® Engaging with our place. efficiently and effectively. community and other stakeholders. Local Municipal Partner Impact: The guideline for facility size will be of particular interest to local municipal partners who own the library's branch facilities. This information will be communicated to partners as needed for future service and facility planning. Page 41 of 121 Communication Requirements: Not applicable. Conclusion: The ARUPLO Guidelines are just that, guidelines, as opposed to formal standards for library service in a multi -branch system. As such, their application is discretionary. Nevertheless, ARUPLO libraries have made the following commitments with respect to these revised guidelines: The guidelines and best practices describe an appropriate level of service for ARUPLO member libraries; The guidelines and best practices will be used on a regular basis by ARUPLO libraries to evaluate current and future library service levels; The ARUPLO Guidelines are uniquely positioned to assess service components of multi -branch rural/urban systems as represented by ARUPLO members unlike other library planning literature. In the coming months, staff will bring forward to Council an analysis of the performance of the library's ten branches relative to these guidelines should Council receive this most recent edition. ARUPLO members are also committed to engaging in a peer benchmarking exercise in 2024 utilizing this latest edition. All of which is Respectfully Submitted Approved for Submission Brian Masschaele Blaine Parkin Director of Community and Chief Administrative Officer/Clerk Cultural Services Page 42 of 121 dM� ARUPLO Guidelines For Rural/Urban Public Library Systems 4t' edition Adrninistrators of Rural and Urban Public Libraries n° ri Remed Rine, 1 13 1. Introduction................................................................................................................... 2 The Intended Use of the Guidelines.....................................................................................................................2 2. Trends and Changes in Rural/Urban Ontario................................................................... 3 RuralSustainability..............................................................................................................................................3 Libraries' Role in Rural Sustainability and Community Wellbeing.........................................................................4 3. Definitions..................................................................................................................... 5 BranchDefinitions...............................................................................................................................................5 Catchment Area / Population Served....................................................................................................................6 4. Guidelines and Best Practices......................................................................................... 7 4.1 Facilities.......................................................................................................................................................7 4.1.1 Guidelines............................................................................................................................................7 4.1.2 Best Practices.......................................................................................................................................8 4.2 Hours of operation.........................................................................................................................................9 4.2.1 Guidelines............................................................................................................................................9 4.2.2 Best Practices.......................................................................................................................................9 4.3 Staff..............................................................................................................................................................9 4.3.1 Guidelines............................................................................................................................................9 4.3.2 Best Practices.....................................................................................................................................10 4.4 Collections...................................................................................................................................................11 4.4.1 Guidelines..........................................................................................................................................11 4.4.2 Best Practices.....................................................................................................................................12 4.5 User Seating................................................................................................................................................12 4.5.1 Guidelines..........................................................................................................................................12 4.6 Technology..................................................................................................................................................13 4.6.1 Guidelines..........................................................................................................................................13 4.6.2 Best Practices.....................................................................................................................................13 5. Summary of Guidelines by Branch Type........................................................................ 14 Appendix A • Sample of Branch Space Guidelines............................................................ 15 BranchSpace Guidelines...................................................................................................................................15 Reference Sheet for Branch Space Guidelines....................................................................................................16 Appendix A • Additional Resources.................................................................................. 17 Acknowledgments............................................................................................................ 18 The Guidelines for Rural/Urban Public Library Systems are a developmental tool for rural/urban and county libraries. The Guidelines are expressed as targets for a library to provide an appropriate level of service for its community. They have been developed by the library administrators of ARUPLO public libraries based on: • Their considerable collective expertise; • Comparative data and research regarding other jurisdictions; • Trends and changes in rural/urban Ontario. Guidelines are generally regarded as quantifiable and can be benchmarked. They are recommendations as to how things should be done. Best Practices represent what is well done by peers and what should be an aspiration by those looking to be a site of excellence. Municipal libraries must conform to provisions of the Public Libraries Act, the Municipal Act, Accessibility for Ontarians with Disabilities Act, and other relevant legislation and are accountable to the communities they serve. (The term "municipal libraries" herein references interchangeably county, union, and municipal libraries.) Reports on general efficiency and effectiveness of service delivery are annual requirements for all municipal libraries. However, there is also a need for more specific guidelines and best practices relevant to rural/urban public libraries in Ontario. These guidelines build on and are supplementary to the Ontario Library Gui elir�es. 'The Intended Use of the G ullidelll! ARUPLO Libraries have made the following commitments with respect to the guidelines: The guidelines and best practices describe an appropriate level of service for ARUPLO libraries; • The guidelines and best practices will be used on a regular basis by ARUPLO libraries to evaluate current and plan future library services; • While the guidelines and best practices will be used in conjunction with other similar products, including the Ontario Public Library Guidelines, they are considered most applicable to the multi -branch rural/urban nature of the ARUPLO library systems. 2. Trends and Changes in RL,jral/Urban Ontario The Guidelines for Rural/Urban Public Library Systems identify appropriate service levels that reflect the changing nature of municipalities and public libraries serving rural and rural/urban Ontario. Rural/Urban Ontario refers to those communities that are close to larger urban centres and that have integral service, schooling and shopping relationships with urban areas. Rural Sustainability Changing demographics are placing increasing pressures on the sustainability of rural communities, including the ability to provide an array of services, such as public libraries. The face of rural communities is changing rapidly as a result of increased urbanization across Ontario, an aging and increasingly diverse population, and the impact of technology and remote work and education on rural lifestyles. Rural communities need to find creative ways to sustain themselves and ensure that services can meet growing needs and expectations. Factors affecting rural sustainability include: 1. Rural life is based on much more than agriculture; 9. Cottages and seasonal residences are being only a small percentage of rural residents work renovated to become permanent and retirement in agriculture. Much of modern agriculture is homes. The growth in work -from -home arrangements industrialized, intensified and automated. has intensified this trend. 2. Dominant rural employment is small to medium-sized manufacturing and services. 3. The ability to provide high-speed connectivity and communications infrastructure supports rural employment in knowledge -based, cultural, and creative occupations, increasingly through telecommuting and working from home. While highspeed Internet is becoming more readily available in rural areas, issues of affordability remain a serious barrier for low-income residents. 4. Many rural residents commute to a city for work, work from home, or are self-employed. Rural entrepreneurship is on the rise. 5. The influx of ex -urbanites to rural areas in search of more affordable housing and/or desirable lifestyle change is intensifying due to the post -pandemic rise in work -from -home arrangements. New residents to rural areas bring increased diversity and broader service level expectations reminiscent of what they enjoyed in larger urban communities. 6. While many ARUPLO member municipalities are experiencing rapid growth, others are not, with some seeing declining population numbers, thus creating a disparity in availability of growth -related funding. 7. Out -migration continues as young people leave rural areas for post -secondary education and tend not to return due to greater employment opportunities in larger urban centres. 8. Escalating housing costs and lack of affordable supply are impacting rural residents' housing choices. 10. Part-time and seasonal residents, particularly in high tourist areas, require access to library services and should be accounted for in population calculations, regardless of how Ministries or Census Canada counts these residents. 11. There is increased focus and investment in outdoor and tourism -based economic and social activities (eco-tourism, culinary/agri-tourism, trails systems, outdoor sports amenities). 12. Needs of an older adult population require investment in infrastructure for age -friendly housing, social and recreational services, long-term care, and health services. 13. Lack of public transit options creates car dependency and mobility problems for lower income, student, and other populations experiencing barriers to accessing services. 14. There is a shortage of recreational opportunities for children and teens. 15. There is increasing rates of homelessness, precarious housing, and mental health issues, senior isolation, food insecurities, and the need to support vulnerable populations in rural communities. 16. Traditional rural society was based on social gatherings and relationships, community involvement and volunteerism. Fewer community connections and declining volunteerism are threatening traditional rural social institutions. Provide services to those pursuing education through home schooling, distance education, and on-line learning. Provide the technological tools and a climate of discovery to ensure that rural communities have access to new and emerging technologies and a place to learn, explore and collaborate. Build relationships with local business communities and organizations. Provide access to business information resources and promote library spaces and services to home -based businesses and local entrepreneurs. Facilitate the use of library spaces by community agencies to address the needs of vulnerable populations. Effectively communicate the library's impact to local government leaders and partners. uilding a sense of connection to the community for residents is challenging, given that it requires involvement and investment, and it is not always clear how to start or where to go. The social constructs for community participation, including public brary service, have to be able to understand, appeal to and f it with residents' interests and fifestyles. The public library has a role in bridging social capital s a shared and accessible public space, the library can bring together diverse people, facilitate civic engagement, and help create a stronger community. L.iii IIr bill' RoIlle in Rur III t iii iii III iii-ty and Colmilmunill-ty WeIIII11belling The library system contributes to municipal strategic initiatives through a strategic plan which: • Reflects the vision in the municipalities' planning documents; • Contains strategies that are complementary to those contained in the municipalities' strategic plans; • Positions the library as an integral partner in community development. The key to rural development and rural sustainability is a more informed, innovative, and inclusive community. The Ontario Public Library Guidelines state "The library has established partnerships with other organizations in the community in order to coordinate resources and actions, thereby jointly improving service to the community (e.g. with schools, literacy programs, chambers of commerce, heritage groups, government offices, and advocate groups)." To help address the factors affecting rural sustainability, the library needs to: 1. Provide all residents with equitable access to quality 8. information through connectivity and a comprehensive range of online resources and databases. 2. Facilitate the delivery of government services, as a local 9. access point in the community providing trained staff, connectivity, and navigational assistance. 3. Locate library facilities in existing village and town clusters or rural service centres in order to maximize opportunities 10. for co -locations and community hub models. 4. Practise community -led librarianship to develop and maintain relationships, understand needs, and share resources. Participate in community organizations and 11. events. Work with community agencies in the delivery of 12 programs and resources that build and strengthen literacies and innovation. Arrange for reciprocal borrowing arrangements with neighbouring city, town, and county library systems in order to serve residents who commute outside of their home community to work. Form partnerships with local schools and post- secondary institutions, including reciprocal borrowing arrangements, to support student success and promote the use of public library services. 3. Definitions Guidelines define a level of service or a preferred manner of delivering a service that can be measured and is adopted as a minimum target appropriate for all ARUPLO libraries. Guidelines are expressed as targets for a library to provide an appropriate level of service for its community. Examples of guidelines include size of library space, open hours per week, and number of items in a collection. It is important to note that what is presented here are guidelines and not standards. Standards are mandatory and imply active monitoring and some form of sanction for not meeting them. Guidelines are discretionary and outline recommended ways to provide service within measurable categories. Application of these guidelines is important for internal planning purposes and also to serve as a benchmarking tool relative to other systems. Best practices describe an optimal level of service or manner of providing services that may or may not be measurable. In addition, it is acknowledged that unique local circumstances may affect the validity or importance of a best practice and they may not apply to all library systems in every circumstance. Examples of best practices include space and staff allocations for services to special groups. In earlier editions of the ARUPLO Guidelines, Guidelines and Best Practices were listed separately in the document. In this version they are combined within each guideline section for easier reference. *Both Branch Definitions and Catchment Areas are recognized as problematic, and local circumstances and rationales that fit the community's unique situation can override strict adherence tot the guidelines. Il r nch Definitions Many multi -branch systems serving rural areas seek creative ways to provide service to a variety of different communities. Service delivery options may be known locally as deposit stations, satellites, bookmobiles'' book lockers, kiosks, among others. Service locations which fall significantly below guidelines may still be referred to locally as "public libraries" or "library branches", in recognition of their long-standing status as such within the community. However, it is neither feasible nor desirable to try to create guidelines for solutions that attempt to address unique and local circumstances. Every library system will have to address its own rationale for the existence, creation, or "grandfathering" of such local solutions. As a best practice, it is highly recommended that any such options be dealt with in the context of the system's strategic planning process and articulated in a service delivery plan. For purposes of this document, four types of branches have been identified: • Small Branches; • Medium Branches; • Large Branches; • Urban Branches. Each type can be determined by attributes including population size, local economic activity, and seasonal demand. It is up to each system to determine which branches it wishes to classify as small, medium, large or urban based on the strategic role that each branch plays within the system as a whole. Inability to meet one or more of the guidelines does not preclude it from being considered in a certain category if it meets most other guidelines. Further, libraries may assign particular roles to specific branches, for example: functioning as a resource library to other smaller branches or a broader catchment population; hosting a makerspace or local history collection; or offering space for community partners' outreach programming. tc imen Ire / PopullIation Served The catchment area is the area from which users are drawn to a particular library service point. Catchment areas and the population contained therein can be determined by branch library surveys, census data, information from county or municipal offices, Canada Post postal code areas, and the information collected by school boards. Some libraries apportion the catchment population based on percentage of library cards affiliated with each branch, percentage of circulation of physical materials per branch, acknowledging that many borrowers use more than one branch or may use online resources exclusively. The following are the general guidelines for branch catchment areas/population served: Local considerations are a critical component of determining catchment area/population served and whether a branch is considered small, medium, large or urban. Examples of Local Considerations A branch may serve an immediate population of less than 10,000 people, thereby putting it in the medium category, but be considered a large branch by the system because it serves a strategic role such as having a larger collection, hosting system -wide functions such as inter -library loan or providing space for enhanced programming opportunities, Makerspaces, or non- traditional collections. Branches located in high tourist areas have an influx of visitors, whose needs must be supported, therefore their numbers need to be considered. Branches located in cottage country or popular rural areas may also have seasonal or weekend residents, who are not tourists, who also use the public library. • Tie-ins between the library and economic development factors, e.g residents of neighbouring municipalities may in fact identify your branch's community as their "Community of Interest". • A multi -branch system may have a mixture of types of branch within its member municipalities, with the strategic roles of each branch articulated in a service delivery model. The catchment area/population served of each branch therefore becomes less relevant against its unique strategic role and the relationships between branches within a "community of communities". I .1 Fadities 4.1.1 Guidelines Library facilities should be developed to meet local community needs, library service strategies, projected populations and compliance with the Accessibility for Ontarians with Disabilities Act, building standards, other regulations and municipal policies. The following is a general guideline for the range of size for each library type: Till, ill,, I, Net library space square footage (s.f.) 21500 — 5,000 5,000 —� 10,000 10,000 — 35,000 Branch size is also affected by components such as programs, special collections, and other add -on functions attributed to the branch by the library system, for example an enhanced role as a resource library to other branches or service areas. Space may also be shared space such as library and gallery, or library and arena, or library and system storage/ administration. In these cases, net library space is the space allocated for library services including programming spaces in the library, collections, gathering areas, seating, staff areas, and library storage, etc. Additional non -assignable space is required for public washrooms, utilities, stairwells, elevators, corridors, foyers, custodian, closets, mechanicals, etc., which will vary based on the type of building. This is generally allocated at 27-30% in addition to the above net space required. 4.1.2 Best Practices Space Allocation by Function • User Seating: 5 user spaces per 1,000 capita @ 35 s.f. per user space • Children's Area: self-contained area of 20 — 30% of the library's assignable area • Teen Area: 10% of the library's assignable area • Staff work space:15% of the library's assignable area Generally, the facility should be large enough to provide at least 1 s.f. of assignable space per population served or is projected to serve beyond minimum guidelines (e.g. if the catchment area is or will be 20,000 people, the facility should be 20,000 sq. ft. minimum). Additionally, this calculation accounts for flexibility of type of space and seating, as well as providing more buffer space between individuals. Branch Location Members of the public travel no more than 30 minutes in a motorized vehicle under normal driving conditions to access basic library services offered by their municipal library system or by another municipal library system with reciprocal borrowing. Flexible spaces With the growing need for meeting spaces and creative and collaborative spaces, library spaces should be as flexible as possible to allow for reconfigurations as needed. This should guide the choice of furnishings and equipment (e.g. mobile shelving which can be moved by staff for programming flexibility) as well as space design. Universal Accessibility Branch libraries should strive to be as accessible as possible, not only to meet the requirements of the the Accessibility for Ontarians with Disabilities Act, but in the spirit of providing welcoming space for everyone, such as families with strollers, individuals with low vision, mobility issues, etc. The following diagram demonstrates enhanced accessibility in shelving design. Universally Accessible. hn{ving IDes gri TrarliitionM Ubriry Shelving Design Libraries can also address ease of access with sloped lower shelves as illustrated in the following photo. Shelving should be no more than 60 inches high and have electrical wiring on end caps for enhanced wayfinding/ installation of OPACs. 4.2 Hours of operation 4.2.1 Guidelines Public libraries operate in a 24/7 environment. The hours of operation for a system, including virtual hours, have to begin to approximate a 24/7 model to meet public expectations. Improved 24/7 service can be accomplished through virtual library services, online resources, and outdoor access to Wi-Fi at library locations. The single greatest barrier to library use as reported in community needs assessments is open hours of operation. Staffed library hours of operation must be available in order for a library to provide an enhanced mandate of government services provision, information and technology assistance, literacy -based programming, and community gathering place. Library hours should be allocated to meet community needs. Minimum hours of operation by library type for a staffed "bricks and mortar" library are as follows: Hours of operation 20-25 per week over 4 days per week 4.2.2 Best Practices The library will consider creative ways of increasing hours (for example, after-hours enabled access using self -serve technology) for people whose needs cannot be served during traditional open hours. 4.3 Staff 4.3.1 Guidelines With increasing public expectations, technology -based services and operations, and the rapid pace of change in library services, all library staff positions require formal library education and training. The guidelines indicate both the minimum number of staff and their professional qualifications. These guidelines are based on the organizational, communication and operational challenges of staffing a multi -branch system and ensuring a professional team is in place to deliver and manage all functional requirements of a library system providing a full range of library services. In addition to meeting public service needs, consideration must be given to staff safety concerns such as working alone and the need to provide off -desk administrative time. Definitions: Professional librarians are defined as having a Master's degree in library/ information science from an accredited university. Library technicians are defined as having a diploma in library techniques from a community college. The EXCEL Certificate in Managing a Small Public Library is an online program for library workers without formal library training who wish to acquire core skills in all areas of public library service. It is administered by the Ontario Library Service. The Advancing Public Library Leadership (APLL) Institute is a combination of in -person and virtual sessions for library CEOs, managers, and aspiring leaders who wish to expand their organizational leadership capacity. It is administered by the Ontario Library Service. FTE = Full-time equivalent. (35 hours per week) Each library system has professional librarians that are used on a system -wide basis. This helps ensure that branches receive equitable access to resources, reduces duplication, and relieves workspace pressures by centralizing some functions. Qualifications of Branch Supervisor Qualifications of other staff Library competency, e.g. post -secondary plus EXCEL, Library Techniques 4.3.2 Best Practices is administration cerTiT`caTion 2 additional professional librarians or a combination of additional professional librarians and/or appropriate paraprofessionals, relevant to the requirements of the positions Given the complexities of managing multi -branch library systems, it is recommended that the CEO hold an MLIS degree or equivalent, and in addition to that, further training such as APLL and/or other public administration certification is highly valued. In accordance with the service levels of each category of branch, administrative time should be included in the staffing FTE, to allow for the completion of duties not able to be accomplished while providing direct public service during branch open hours. As an example, for every 20 hours scheduled on -desk, up to an additional 20% (or 4 hours) is allotted for branch administrative duties. The library encourages and provides opportunities for continuing education and training for its staff and makes provision for this in its policy, its long-range plan, and in its professional development budget to an amount not less than 1 % of the total staff budget (e.g. by providing any of in-house training programs, financial or other support for staff to enroll in the EXCEL Certificate, APLL, and to attend library conferences and other training programs and events). Staff wages for training are not included in the professional development budget. Cross functional, system -wide training is recommended for all staff. 4.4 CoHections 4.4.1 Guidelines An appropriate collection is a broad and diverse variety of materials offering equitable access to ideas and information. Each library's collection practices remain responsive to specific community needs. Collection materials include a variety of physical, print and digital formats, and system -wide electronic resources. Resources are shared among branches: • Every library system has a delivery system in place to move items from one location to another. • Every library system has Collection Exchange procedures to refresh branch collections for browsing. This may consist of regular exchanges, or floating or rotating collections. Collection size: Many libraries are decreasing the size of their physical collections. Reasons for this include but are not limited to: • growing use of and demand for digital resources; • downward trends in use of print and AN collections; • publishing trends including rising costs of print materials; • need to repurpose collection space for other library functions; • replacement of shelving to comply with accessibility standards resulting in decreased capacity. In spite of these trends, physical or print publications will continue to be an important component for ARUPLO communities. Alternate collections (e.g. Library of Things) are not included in this Guideline given their larger space requirements and the common practice of storing such items centrally. However, each branch and central location should be prepared to store, promote, and grow their Library of Things with content and collections specific to their local communities' needs and interests. As a growing trend in library services, these needs should be monitored locally and be included within Strategic Planning. The guidelines refer to the number of Print and AN items located at each branch. 6,000—12,000 4.4.2 Best Practices • Adult/Children mix of Print and AM In general, two-thirds of a branch library collection consists of adult material with one-third consisting of children's and young adult material. • Online and Alternate Collections: A minimum of 25% of the acquisitions budget is spent on non -print formats including E-Collections, online databases and multi -media 45 User Sea -tiling 4.5.1 Guidelines • Acquisitions: Each branch has an up-to-date collection, with a minimum of 50% of the materials purchased or published within the last five years. • Shared or Consortial Collections: In order to provide the best possible access to digital resources, libraries participate in shared or consortial E-Collections. • Resource Sharing: Library users receive requested items identified as available within another branch in the library system within 3 — 5 working days. User seating should be flexible and interchangeable to meet community needs. This includes seating for reading and independent work as well as collaborative activities, and seating for computer use, both library workstations and seating for Wi-Fi-enabled use of patrons' devices. Seating for separate meeting/conference rooms is not included in this guideline. A general rule of thumb for barrier -free seating is that all libraries should provide some barrier -free seating of at least two units up to 80 seats, and 3% of the seating capacity with over 80 seats. The guideline for the number of seats, including computer seating, is an intentionally broad range, in recognition of the fact that specific branches will have different roles and service levels within their library system. In general, a branch may offer: • fewer user seats if the branch encourages shorter visits for browsing; with a greater proportion of floor space required for collections; • additional seats if the branch offers spaces for long-term uses such as individual and group study. Number of seats, including computer seating: 12-30 60 — 200 4.6 TechWogy 4.6.1 Guidelines • indoor and outdoor Wi-Fi for public use; • access to training in how to use the electronic resources, Every library system should provide: • access to an Integrated Library System which includes'a public access catalogue of library holdings; • an Internet presence that provides access to Web -based information sources (e.g. information about the library, library catalogue, virtual reference services, government and municipal information, community information, links to other library collections, on-line databases, etc.), and trained staff to assist the public in the effective use of these information sources; • an active social media presence; • access to emerging technologies and maker technology; • digital literacy education programs to develop staff's and the public's digital competencies. Each library branch should provide: • the very best Internet service that is available; • in -branch access to workstation hardware appropriate to that branch's needs; technology, and alternate resources offered by the library; • the ability for the user to duplicate (copy, print, etc.) from the Internet or online content or images; • appropriate technical infrastructure to support the full range of staff operations; • access to reliable telephone service (e.g. cellular or landline). 4.6.2 Best Practices As a minimum threshold, each branch should have three public access workstations or a combination of PAC workstation and device stations. The number of public access computers/device stations required will depend on each branch community's level of access to computer technology and Internet service, and the prevalence of patrons' use of their own devices in the branch. 5 Summary of Guidelines by Branch Type Net library space Hours of operation per week Number of days per week Staff Complement Qualification of Branch Supervisor Qualification of Other Staff Number of items in physical collection User seating 2500 s.f. 5,000 s.f. 5,000 s.f. 10,000 s.f. 10,000 s.f. 35,000 s.f. 350. 20 25 25 45 45 65" 4 4 Library competenci e.g. post-secondar, plus EXCEL, library techniques. 12 30 6 7 5 FTE 17.5 FTE Professional 'librarian and APLL or other public administration certification 2 additional professional librarians or a combination of additional professional librarians and/or appropriate paraprofessionals, relevant to the requirements of the positions 24,000 50,000 60 200 Computers 3 3 3 Appendix m Branch Guidelines Branch C a iii Ill !lines 1. This spreadsheet can be used for planning purposes for new or renovated branch libraries and adjusted to meet local needs. Component Collections Collections @ 7 vol/s.f. (.14 per vol.) 840 1,680 1,680 3,360 3,360 7,000 7,000 Local history I 1 100 1 100 1 200 1 200 1 400 1 400 Public Service Areas User seating* @ 35 s.f. ea. 420 1,050 1,050 2,100 2,100 7,000 7,000 Public computers* @ 35 s.f. 105 105 105 105 105 105 105 Program Room(s) 450 450 750 750 1,500 2,000 Meeting Room(s) 200 200 400 400 Study Room(s) 100 100 200 200 400 400 Maker Spaces) 100 150 1 300 300 J 500 1 500 Staff Service Areas Service/circulation desk(s) 175 250 250 350 350 500 500 Work room 200 300 300 500 500 800 800 Storage 100 150 150 200 200 300 300 Branch Manager's office 150 150 150 150 150 Other Professional offices 100 200 Staff lunchroom and lockers 100 100 100 200 200 350 350 Staff washroom (barrier -free) 150 150 150 150 150 150 150 Areas highlighted refer directly to ARUPLO Guidelines. * Program rooms and meeting rooms can be variously configured with dividing walls, and should include kitchenette facilities and their own storage areas for furniture and AN equipment. Components total 2,090 4,535 4,735 8,765 8,765 19,655 20,255 "Per -capita approach, 2,500 5,000 5,000 10,000 10,000 35,000 35,000 for comparison (net) Both the Components Approach and Per Capita Approach would require 27 - 30% additional space for non -assignable use. Reference SII t for Il Branch iii !lines Number of items in physical collection User seating Computer seating Branch Space Guidelines Minimum Range 6,000 12,000 12 30 3 3 Minimum Range 12,000 24,000 30 60 3 3 Minimum Range 24,000 50,000 60 200 3 3 Minimum Range Libraries should consider their specific needs when developing or assessing the requirements for each branch library. The space requirements (unit sizes) used are the consultants' and architect's recommendations based on experience and barrier -free access. They were originally taken from the book, Making the Case for Your Library Building Project, published by the Southern Ontario Library Service in 2010, If tt s;//resources,olsc�rvice,fs"k ca/Id.. Iar tgat id-34842770 and subsequently updated to reflect current library trends and barrier -free requirements and goals. Area Unit Sizes (s.f.) Notes Collections 0.14 Blended collections. Accessible shelving. User seating 35 Blended seating, assuming a mix of lounge and desk. Some might need 40 s.f. for barrier free. Program Room 15 per user Minimum to accommodate a class of 30 students. May also include kitchenette and storage. Group study room 165 1 table and 6 chairs Additional spaces Unit Sizes (s.f.) Also to consider Library Cafe, Friends' book shop, literacy centre, maker spaces, etc. Staff service/circ 175 per staff Emerging trend for a smaller service desk, roaming staff, self check-out stations. Assumes some tech and support services provided by Workrooms 100 admin offices elsewhere. Includes private offices as required. Staff lunchroom 35 per staff Branch libraries may have several part-time staff, need to plan for not just FTE. Corridors, foyer, waiting areas, public washrooms, Non -assignable including universal. Loading areas, garbage, recycling, o 27 /o custodian, storage, closets. Wall thicknesses, building spaces services, chases, mechanical. Assumes single storey building, FADS standards. Appendix A * Additional ResOUrces Planning documents are available to assist with ensuring public libraries meet their local needs. Some examples of these documents follow, in no particular importance or order. Documents retrieved April 2023. Ontario Public Library Guidelines Monitoring and Accreditation Council. Ontario Public Library Guidelines. Updated annually. t"t Hon .a" 1.ACigp!AbtLcfihgirySuudernes.cad Southern Ontario Library Service. Making the Case for Your Library Building Project. 2010. t[itt.piHresoLArces.o�service.ca/ld i Q0LIL nt. icL--.3484Z 70 City of Brantford, 2010 Facility Accessibility Design Standards. Province of Manitoba. Municipal and Regional Public Library Standards and Guidelines. �s/dqiL/ e -web..Pdt Alberta Government. Best Practices for Public Libraries in Alberta. 2018. li�tt . s.//D., t4g rta . ca [A�Qcfi rlsL9780778592891-2018 Wisconsin Department of Public Instruction. Wisconsin Public Library Standards, 6th ed. 2018. HNALpdf Australian Public Library Alliance. Standards and Guidelines for Australian Public Libraries. 2021. Liqp�s/ki�tad 9.qr jefines-austrafip �cj rar e -ML!b i4s- i __Loay-2Q1 People Places: a guide for planning public library buildings. State Library of New South Wales, 2022. s LnsM" qvqq1ptAbj i cd i b e -0—_Egy--g-Lv___uges/ ) t- _pg91-1 -Pls Dahlgren, Anders C. Public Library Space Needs: A Planning Outline. 2009. Vinjamuri, David. Library Space Planning: A PLA Guide. Public Library Association, 2019. Li tt � 11 -Dg:da--% ide /0E2%80%94eedifio ---p f e--b ps"HwwwAastore. o /content./fibira -s qck-I)Wi1i ns q!— -- ry --- P -- L-2 - -L — This document was developed by the Administrators of IRural and Urban l�lublic librairies of Ontario (ARUPLO), representing ........................................................................................................................................................................................................................................ - — - twenty public library systems consisting of rural and urban branch libraries serving hundreds of communities with a population of over 1.5 million people. Representatives of these public library systems completed a survey of how they have used the ARUPLO Guidelines in the past and participated in an all -day workshop to develop this fourth edition. The Steering Committee consisted of Brian Masschaele (Elgin County Library), Tania Sharpe (Chatham -Kent Public Library) and Sabrina Saunders (Blue Mountains Public Library). Beth Ross and Lisa Miettinen were the consultants, assisted by Jason Morgan, President and Senior Architect, Allan Avis Architects. "Wellington County prides itself on its beautiful library spaces. The ARUPLO guidelines have proven to be a key resource to us whether we are renovating an existing building or building a new one." Wellington County Library Board ElginCounty Report to County Council From: Peter Dutchak, Director, Engineering Services Date: January 30, 2024 Subject: Elgin Manor Waste Water Treatment Plant - Request for Additional Capacity Recommendation(s): THAT the County of Elgin accept an increase in sewage flow from the Southwold Public School to be treated at the Elgin Manor Waste Water Treatment Plant as requested by the Thames Valley District School Board, and; THAT staff be directed to update the existing service agreement between the County of Elgin and the Thames Valley District School Board in order to be consistent with other agreements and to reflect the current cost recovery formula. Introduction: The County of Elgin has received a request from the Thames Valley District School Board (TVDSB) to increase the sewage allocation for the Southwold Public School to be processed at the County's wastewater treatment plant (WWTP) located at the Elgin Manor Long -Term Care Home (see attached letter). The County's WWTP operator has assessed the anticipated future demands of the existing plant, including the requested additional sewage allocation and has concluded that sufficient plant capacity exists to accommodate the request. This report discusses the current conditions and staff's support for the TVDSB's request. Page 63 of 121 Background and Discussion: The Elgin Manor WWTP was constructed in 2006 with an approved rated flow capacity of 100m3 per day. In 2013 the County of Elgin accepted the wastewater flows from the Southwold Public School across Fingal Line via a forcemain and dedicated pumping station located on TVDSB property to the WWTP. The school had previously relied upon a septic tank and the bed and required increased sewage capacity for a planned expansion. A service agreement was executed that now charges the TVDSB fees based on actual flows and a treatment rate calculated from the County's actual operating costs. In 2022, the WWTP began accepting sewage flows from the Royal Oak Seniors Living Complex located next to Elgin Manor. An agreement between the County and Royal Oak now exists that charges user fees based on actual flows and a treatment rate based upon operating, amortization and administrative costs (20%). The Ontario Clean Water Agency (OCWA) is the County's operator of the Elgin Manor WWTP under formal agreement. Staff has met with OCWA and requested a thorough review of existing and anticipated future sewage flows from all three serviced properties (Elgin Manor, Royal Oak and Southwold Public School) to determine if the request from the TVDSB could be accommodated (see attached letter). This review has confirmed that the WWTP is currently operating at approximately 54% of the approved rated capacity. When anticipating the additional student population flows as requested by the TVDSB, and considering full occupancy flow rates from Royal Oak, the WWTP is expected to operate at 70.8% capacity. Once WWTPs operate at 80% of their rated capacity, the Ministry of Environment, Conservation and Parks (MECP) requires owners to begin pro -active planning activities for expansion. Therefore, under future full occupancy flow rates, the Elgin Manor WWTP can accommodate the additional student population and the request to increase the sewage allocation to the Southwold Public School. Additionally, the anticipated future full occupancy capacity is less than 80% of the WWTP's approved design capacity and therefore will not trigger expansion planning activities by the County. Staff therefore supports the request of the TVDSB and recommends to update the existing service agreement to more accurately define how recovery costs are calculated and charged. Financial Implications: The existing service agreement is recommended to be updated to ensure that actual costs absorbed by the County of Elgin to treat wastewater from other parties are fully funded. No additional costs are anticipated. Page 64 of 121 Alignment with Strategic Priorities: Serving Elgin Growing Elgin Investing in Elgin ® Ensuring alignment of ® Planning for and ® Ensuring we have the current programs and facilitating commercial, necessary tools, services with community industrial, residential, and resources, and need. agricultural growth. infrastructure to deliver programs and services ® Exploring different ways ❑ Fostering a healthy now and in the future. of addressing community environment. need. ❑ Delivering mandated ❑ Enhancing quality of programs and services ® Engaging with our place. efficiently and effectively. community and other stakeholders. Local Municipal Partner Impact: None. Communication Requirements: That the TVDSB and Township of Southwold be informed of Council's decision. Conclusion: The TVDSB is anticipating enrolment growth at the Southwold Public School and has requested additional sewage flow be treated by the County's WWTP to meet their needs. A review of capacity flow rates from all users of the WWTP was completed by the County's plant operator and this confirmed that the TVDSB's request can be accommodated. Staff therefore supports the request and recommends that the existing agreement be updated to define how recovery costs are calculated and charged. All of which is Respectfully Submitted Peter Dutchak Director, Engineering Services Approved for Submission Blaine Parkin Chief Administrative Officer/Clerk Page 65 of 121 ^N��i+�nmuunnn�wx...... 0 1 iR�noummom�' „�snN,��m�w °�.wu��m000�ium; rye„ ano�"�o DOSTRIMCT SCHOOL Ryan Terpstra Manager of Corporate Facilities Elgin County 450 Sunset Drive St. Thomas, ON N5R 5V1 Dear Mr. Terpstra, RE: Enrolment Growth at Southwold PS Mark Fisher, Director of Education and Secretary December 15, 2023 sent via email Further to your discussions with our team, please accept this letter as Thames Valley District School Board's formal request to increase the sewage allocation to Southwold PS from Elgin County's wastewater treatment plant that currently services the area. The exciting growth and development in Southwold Township is also resulting in enrolment growth at Southwold PS. TVDSB is planning to support this growth with new capital investment in partnership with the Ministry of Education. In the interim, in order to ensure new students continue to attend a proximal school to where they reside, we would greatly appreciate Elgin County's consideration to increase the sewage allocation to the school. The current enrolment of Southwold PS exceeds 700 students and we are anticipating approximately 842 students and 60 staff by 2029. This enrolment figure is predicated on alternative temporary accommodation solutions that we are currently exploring for new development planned in northwest St. Thomas, which is located in Southwold's attendance area. We greatly appreciate your consideration of this request and would be pleased to further discuss this matter if any additional information would be helpful. Sincerely, Linda Nicholls Associate Director Thames Valley District School Board Thames Valley District School Board - Organizational Support Services 1250 Dundas Street, London, Ontario N5W 5P2 Tel: 519-452-2000 Fax: 519-452-2485 website: www.tvdsb.ca Page 6� of 121 e build each stuet s tomorrow, every day. ONTARIO CLEANWATER rrnicNNi a ,, AW1 w`a iV N w vrc E 0 1 iY A R Ili , N' J E D1iCm. EAUX December 151h, 2023 Ryan Terpstra 450 Sunset Drive St. Thomas, ON. N5R 5V1 Dear Ryan: 450 Sunset Drive TEL Suite 350 St. Thomas, Ontario N5R 5V1 Re: Elgin Manor Wastewater Treatment Plant Flows 905-491-4000 www.ocwa.com The Elgin Manor Wastewater Treatment Plant (the Works) is located at 39232 Fingal Line in the Township of Southwold and operates under Environmental Compliance Approval NUMBER 1949-7GDHQ8. The wastewater treatment plant services the Elgin Manor Home for the Aged, the Royal Oak Senior's Living Complex and the Southwold Public School. The rated capacity of the treatment facility, which is defined as the average daily flow in which the Works are approved to handle, is 100 m3 per day. The average daily flow is further defined as the cumulative total sewage flow to the sewage works during a calendar year divided by the number of days during which sewage was flowing to the sewage works that year. The current average daily flow being directed to the Works is 49.3 m3/day. Based on the residential occupancy numbers this equates to approximately 220 liters per day per person from each of the respective senior living establishments and approximately 20 liters per day per person from the public school. See Table 1 below. Table 1: Elgin Manor WWTP Flow Calculations Per Person Per Person Per Person flow per day Proposed fiowperday People/ fiowperday Current (L) based on Current Total increase in (L) based on Total with Residents at (L) based an Total (L) per encies avera adally (L)perday occu encYto average daily School 100% average daily day MaxOccu flow to the school flow to the Expansion occupency flow to the Occupency WWrP WWTP WWTP Elgin Manor LTC Home 90 220 19800 90 220 19800 90 220 19800 Royal Oak 90 220 19800 90 220 19800 150 220 33000 Southhold Public School L732 20 14640 902 20 1 18040 902 20 18040 Sum 54240 57640 JENEWEREM 70840 WWTP Design: 100 m3/day 54.20% 57.60% 70.80% As per Table 1, the Works are currently operating at approximately 54% of the design capacity (100 m3/day). With the addition of 170 students to the Southwold Public School, flows to the Works would increase by approximately 3,400 L per day bringing the Works to 57.6% of the design rated capacity. Consideration was also given to the occupancy of the Royal Oak Senior's [202/11/04] Page 67 of 121 OmrAexO CLEAN WATER Aeawur mmmEAUX Living Complex, which is currently being operated at 60% capacity (90 residents). Should this occupancy increase tnI0O%, flows tothe Works would increase byapproximately 33,OOOLper day, bringing the Works to 70.8% capacity. In addition, there are two sludge storage tanks onsite with 30 M3 of capacity each for a total of 60 M3 . At the current flow rates, the average sludge generation ial.6nnu /doy,which equates tnapproximately 36days ofsludge storage. When the sludge storage tanks reach capacity, sludge is hauled offsite. This is required approximately two times per month to ensure sufficient capacity to maintain normal operation ofthe treatment system. In 2017, the Ministry of Environment, Conservation and Parks developed a standardized Environmental Compliance Approval template that introduced new requirements. As part of the new standardized ECA's, Owners are now required to report annually on best efforts made to achieve the design objectives in the approval, including an assessment of the issues and recommendations for pro -active actions if any are required under the following situations which include when the annual average daily influent flow reaches 80% of the rated capacity. Although this requirement is not specified in the current ECA for the Works, itshould benoted that during an MECP inspection, the percent capacity of the Works would be evaluated. This evaluation required by the MECP when flows reach 80% of the rated capacity has been included in the standardized EC/Ys to ensure that there issufficient time for planning, environmental assessments and implementation ofprojects for plant expansion to meet the increase in sewage flows due togrowth and development, asnecessary. Given the information above, the Elgin Manor Wastewater Treatment Plant has sufficient capacity to accommodate the proposed expansion of the Southwold Public School while also considering the potential for an increase in occupancy at the Royal Oak Senior's Living Complex. Sincerely, Vite|iyTa|ashok Senior Operation Manager Ontario Clean Water A ency Page 68 of 121 10.1 AMCTO �IMIN THE MUNICIPAL EXPERTS January 11, 2024 sent via email Brian Masschaele Director of Community & Cultural Services County of Elgin 450 Sunset Dr., St. Thomas, ON N5R 5V1 bmasschaele@elgin.ca Dear Brian, As the AMCTO MFIPPA Working Group term comes to a close, we wanted to express our thanks and appreciation for your participation and for your support of AMCTO's work on this important file. AMCTO, and the Policy and Government Relations Program in particular, relies on the support and participation of municipal professionals like you for their knowledge, experience and innovative ideas. The creation of the submission on MFIPPA modernization represents a significant milestone for our association in advancing this advocacy priority for our membership. This work can be attributed to the contributions of members such as yourself. Thank you for your advice and commitment to improving municipal information and privacy programs. Your willingness to dedicate your time to this project has been greatly appreciated. Sincerely, cjvu� C10�4r Charlotte Caza Policy Advisor Alana Del Greco Manager, Policy & Government Relations 10.1 A,MI CTO �IMIN THE MUNICIPAL EXPERTS January 4, 2024 Minister Todd McCarthy Ministry of Public and Business Service Delivery 777 Bay Street College Park 5t" Floor, Toronto, ON M7A 2J3 Dear Minister McCarthy: sent via email We are pleased to share with you our legislative submission: Looking Ahead. A Proactive Submission to Modernize the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). As your ministry knows well, this submission represents the culmination of over two years of dedication from AMCTO members who reviewed, analyzed, and evaluated possible reforms to MFIPPA. The submission highlights and provides examples of some of the biggest issues faced by municipal staff when it comes to administering the Act. We recommend solutions to help ensure that the next iteration of MFIPPA addresses new and emerging trends and provides much needed clarity, while promoting accountability and transparency. Municipalities consider transparency an important tool for building and maintaining public trust and recognize the importance of continuously improving. Municipal administrators need legislation that supports effective local program delivery; is responsive to current technology; and reflects its original intent of open and accountable governance. In the attached submission, you will find 20 recommendations that we believe will help the Province ensure that municipalities have the legislative framework they need to continue their strong record in demonstrating accountability and transparency, and to best serve members of the public. We look forward to working with your ministry to move ahead with amending MFIPPA soon, and continuing to offer the expertise of our members in informing how to best implement changes made to this important legislation. I A,MI CTO �IMIN THE MUNICIPAL EXPERTS We look forward to meeting with you at the 2024 ROMA Conference later this month. To discuss this submission and the ministry's next steps in more detail than we can cover during a delegation meeting, please do not hesitate to reach out to David Arbuckle, Executive Director (darbuckle amcto.com), who would be happy to arrange a meeting. Yours truly, [Originally Signed] Stephen O'Brien, AOMC President, AMCTO cc. Hon. Paul Calandra, Minister of Municipal Affairs and Housing Renu Kulendran, Deputy Minister, Ministry of Public and Business Service Delivery Martha Greenberg, Deputy Minister, Ministry of Municipal Affairs and Housing ��� AMCTO III THE MUNICIPAL EXPERTS Looking Ahead: A Proactive Submission to Modernize the Municipal Freedom of Information and Protection of PrivacyAct Page 72 of 121 • • • The Municipol I rccdorn of Inforrnobon and Prot cchon of PrivocyAct, 1.990 (MI IPPA) sets the framework for municipal information and privacy management. It provides the public a formal right of access to p p Y g p p g records that are in a municipality's custody or under its control, and protects the privacy of individuals with respect to personal information about themselves held by institutions. MFIPPA is an important tool for municipal accountability and transparency. As the largest voluntary municipal association in Ontario with members working in municipalities across the province, the Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO) takes the position that local governments serve as the mosttransparent level of government, with openness at the core of operations. Municipalities consider transparency an important tool for building and maintaining public trust and recognize the importance of continuously improving. Municipal administrators need legislation that: • Supports effective local program delivery; • Is responsive to current technology; and • Reflects its original intent of open and accountable governance. We know this is easier said than done. MFIPPA, as it currently stands, presents numerous challenges for municipal staff, which in turn can hinder the Act's effectiveness and efficiency when it comes to servingthe public.As one importantf unction of good governanceand accountability and transparency, freedom of information (FOI) and protection of privacy programs rely on rules and guidance provided through legislation such as MFIPPA. Therefore, it is important that the Act is modern, continuously improved, and reviewed regularly to ensure it is responsive to ever -changing environments and technologies. Administrators are able to provide better service when the legislative environment in which they operate is responsive, permissive and outcomes -focused. This submission has been pro -actively prepared byAMCTO to support the idea that a comprehensive review of the Act is required, with the intention of modernizing MFIPPA and the FOI and privacy protection processes. It highlights and provides examples of some of the biggest issues faced by administrators, while recommending solutions to help ensure the next iteration of MFIPPA is resilient and adaptable to future technological and societal trends, challenges, and opportunities. This submission is the result of continuous and ongoing conversations with our members and a specialized Association MFIPPA Working Group. Through this submission, we hope to inform a broader conversation about the importance of accountable and open local governments. Looking Ahead: A Proactive Submission to Modernize the 2 Ilipilllilll Municipal Freedom of Informotion and Protection of Privl§66973 of 121 IIIIIIIIIIIIIIIIIIIIIIIII Since 2020, dozens of municipalities have passed municipal resolutions in support of the review and reform of MFIPPA. Municipalities support relevant and up-to-date legislation to ensure that the public is offered timely access to information and municipalities continue to be open and transparent levels of government. Municipalities from all nine of AMCTO's geographic zones are in support of MFIPPA reform. AMCTO Zones 1-9 AMCTO membership covers 98% of Ontario's 444 municipalities* *Based on 2021 AMCTO State of the Membership Survey responses %i ' l ��11111'IIIII (POO 1 Information and Privacy Commissioner of Ontario 2022 Annual Report: "The Vision of a Modern and Effective Regulator". htl )s,://www )r.on(a/vv <<�n(en(/u Toad^,/2(}23/(}E�/i )(, annual w orf )(}22 ?df ...............i................................................................................................................... C..............................................................I........................................................................................................................................................................................................................... �................ Looking Ahead: A Proactive Submission to Modernize the Ilipilllilll 3 Municipal Freedom of Informotion and Protection of Privl§66974 of 121 IIIIIIIIIIIIIIIIIIIIIIIII AMCTO MFIPPA Working Group AMCTO formed the MFIPPA Working Group in 2021 to support members in delivering freedom of information and privacy programs and to support the Association's advocacy for MFIPPA reform. The Working Group was comprised of AMCTO members who are information and privacy professionals, clerks and those responsible for administering MFIPPA in municipalities across the province. The Working Group reviewed, analyzed, and discussed a suite of reforms to MFIPPA to support the creation of a proactive legislative submission. To further support this submission, in January 2023, AMCTO surveyed membership to hear more about members' experience administering MFIPPA. As a result, 117 survey responses were collected between January 16 and February 20, 2023. Responses from municipalities of all sizes and tiers outlined both qualitative and quantitative data across all of the Association's nine geographical zones. AMCTO would like to thank the following individuals for their time, contributions, and expertise as part of our MFIPPA Working Group and for their assistance in helping to formulate this submission: Pam Fettes (Chair) Town of New Tecumseth Kristin Smith City of Vaughan Evelina Skalski City of London Jennifer Montreuil Town of Kirkland Lake Kiel Anderson (Vice -Chair) City of Ottawa Jibira Rajadurai City of Brampton (former) Suzanne Klatt Township of Madawaska Valley Susan Campbell City of Toronto Lauren Halsey City of Thunder Bay Chris MacDougall Town of Bracebridge Melissa Weatherbie Town of Whitby Brian Masschaele County of Elgin For more information about this Working Group and AMCTO advocacy initiatives, please contact advocacy@a[incto.conn. ................................................................................................................................................... Who is Responsible? Currently, responsibility for MFIPPA legislation rests with the Ministry and Public of Business Service Delivery (MPBSD). We encouragethe ministryto continue to collaboratewith AMCTO, the Office of the Information and Privacy Commissioner of Ontario (IPC), and other municipal partners to review and update MFIPPA, and to provide relevant guidance to support the municipal sector. Looking Ahead: A Proactive Submission to Modernize the Municipal Freedom of Informotion and Protection of PrivNdg 75 of 121 see 4 pli se e Municipal administrators recognize MFIPPA as an important part of municipal accountability and transparency frameworks. However, the legislation in its current form is not responsive enough to the needs of digital government and lacks clarity in critical areas. This means that municipal resources are being spent navigating unnecessarily administratively burdensome processes rather than serving the public. Some of the top concerns identified byAMCTO members include the Act's failure keep up with technological advances. MFIPPA and its regulations not only contain references to outdated technology, but do not consider the many new challenges and opportunities that have occurred in the last 30 years. This means that the Act is not equipped to consider important trends such as cyber-security breaches, online communication platforms, digital governance, digital identities, and artificial intelligence. Ignoring these topics puts both municipalities and the public at risk. Furthermore, MFIPPA lacks clarity in critical areas that can hinder efficient service delivery in municipal information and privacy programs. It is important to note that in most of Ontario's 444 municipalities, MFIPPA is primarily administered by municipal staff, such as clerks, who are responsible for many other operational and legislative functions in the municipality. Municipal administrators are particularly attuned to the Act's interaction with other pieces of legislation, and are aware of the need for consistency and guidance in the legislative framework. Finally, municipal administrators require additional guidance on MFIPPA and promising practices when it comes to access to information and privacy. Institutions should have access to annual training and up-to-date resources targeted to both municipal staff and elected officials. Looking Ahead: A Proactive Submission to Modernize the 5 Ilipilllilll Municipal Freedom of Informotion and Protection of Privl§66976 of 121 IIIIIIIIIIIIIIIIIIIIIIIII Strengthening Municipal Accountability and Transparency Ontario's municipalities operate under legislated accountability and transparency framework with a mix of mandatory and discretionary measures through MFIPPA and other legislation. Ensuring that a municipality is accountable, and its operations are transparent is one of council's roles under section 224 of the Municipal Act, 2001.2 The below recommendations encourage the Province to consider further strengthening and adding to the important provisions in MFIPPA that support accountable and transparent municipal operations. 1. Provide principles -based guidance on data governance, including: a. The use of information between organizations MFIPPA should provide clarity on the sharing and use of information across institutions, especially pertaining to two-tier governments and in cases where municipalities may have shared service agreements. Furthermore, consideration should be given to amending MFIPPA to ensure that exemptions are applied consistently for all institutions. Currently the Act specifies that records sent to federal and provincial governments are exempt from the Act. Consideration should be given to add a provision that records received from these institutions are exempt. Records sent to and from other municipal governments should also be included in this exemption. b. Open data MFIPPA is lacking principles -based guidance for municipalities regarding data governance and open data. The IPC encourages municipalities to expand their open government activities'. Municipalities already practice open government through holding open meetings, and having transparent decision -making processes, yet many municipalities do not have an open government strategy or procedure, often due to a lack of resources or capacity. 2 Section 24(d.1) of the Municipal Act, 2001 states: "It is the role of council [... ] to ensure the accountability and transparency of the operations of the municipality, including the activities of senior management of the municipality". 3Information and Privacy Commissioner of Ontario: "Open Government." httl)s//wwwil)r on<<a/�a<<e, organi/�dir�ns/ ........ ......... ......... ................ r.i�en fr,r�vr�mrr�rrnt/ ............................................................................................. Looking Ahead: A Proactive Submission to Modernize the Ilipilllilll 6 Municipal Freedom of Informotion and Protection of Privl§66977 of 121 IIIIIIIIIIIIIIIIIIIIIIIII As municipalities are enabled to make more information available to the public digitally, the ministry should consider providing a framework for municipal open data in the Act, and/or providing guidance to municipalities. of survey respondents reported not having an open government strategy of survey respondents reported not having an open government procedure in place 2. Require municipalities to adopt a Routine Disclosure and Active Dissemination (RD/AD) Policy RD/AD supports information access through proactively releasing information and data. Many municipalities do not have a RD/AD policy, nor RD/ AD plans. Requiring municipalities to adopt RD/AD policies in MFIPPA could help municipal staff gain organizational support for RD/AD programs. A RD/AD policy can assist municipalities in ensuring that information is made available to the public, and move towards a more mature open government program. Should the ministry add a provision to MFIPPA requiring municipalities to have RD/AD policies or plans, consideration should also be given to the creation of a regulation specifying the types of records to be considered for inclusion in RD and AD programs in consultation with municipal administrators. This requirement should be flexible, allowing municipalities to create a RD/AD policy suitable to their community. Levels of program maturity and organizational readiness differ between municipalities. In many municipalities, administrators responsible for FOI programs also have numerous other legislative and operational duties and responsibilities. Provincial and IPC guidance on a spectrum of RD/AD program maturity would be helpful to smaller municipalities who lack the financial and human resources to implement such policies and programs. This would ensure that Provincial and IPC expectations about such programs are well understood. of survey respondents reported not having a Routine Disclosure and Active Dissemination policy of survey respondents reported not having Routine Disclosure and Active Dissemination plans 4AMCTO: "Considerations for Establishing Routine Disclosure and Active Dissemination". hops-,:W WW rarr�� to Q om/ �nsidrrra(ion for i RD AD Looking Ahead: A Proactive Submission to Modernize the pli Municipal Freedom of Informotion and Protection of PrivNdg 78 of 121 W1111111 :onsider integrating the Personal Information Bank (PIB) with another existing accountability Ind transparency measure such as Routine Disclosure or Active Dissemination procedures , PIB is defined in MFIPPA as a "collection of personal information that is organized and �trievable using an individual's name, identifying number, or assigned particulars". Municipalities re required to maintain an updated PIB and make it accessible to the public. PIBs show the ublic where in the organization personal information might be contained. IBs are rarely requested from the public for viewing as most individuals know at least the epartment that would hold their personal information when they submit a request. PIBs serve s an accountability and transparency tool, but would be better used if integrated with more uynamic tools such as robust open data and RD/AD programs. 4. Provide minimum standards for privacy management and breach protocols Providing minimum standards for privacy management in MFIPPA can help assure the public that there are reasonable safeguards in place to prevent the loss, misuse or disclosure of their personal information, as well as help municipalities ensure that their privacy programs are sufficient. While the IPC provides some general guidelines for public sector organizations regarding privacy breaches, MFIPPA does not provide a framework for the management of privacy breaches'. Consideration should be given to add provisions to the Act that address issues such as notifying those affected by the breach, investigating the breach and preventing future breaches. 5. Designate clerks as heads of municipalities under the Act While the majority of municipalities delegate authority to the clerk as the head of the municipality for the purposes of the Act, some municipalities designate the head of council or retain the default head as set out in the Act which is the municipal council as a whole. To avoid potential conflicts of interest or politicization of the administration of MFIPPA, the Act should designate the clerk as the head of the municipality for the purposes of the Act. The clerk should be able to delegate this responsibility to another staff member, such as the deputy clerk or information manager. of survey respondents reported delegating authority to the clerk as the head of the municipality for the purposes of the Act Information and Privacy Commissioner of Ontario, "Privacy Breaches Guidelines for Public Sector Organizations". Intl?>:// vvvvvviix on.<<a/vvirc��n(ent/ui�l��rad°�,/1(}19/0`1/i?rivacv hrrach i�r�.�to<<�I ri?df Looking Ahead: A Proactive Submission to Modernize the 8 pli Municipal Freedom of Informotion and Protection of PrivNdg 79 of 121 N1111111 Strengthening the Administration of MFIPPA The ability for municipal staff to administer legislation as effectively and efficiently as possible leads to improved customer service and appropriate management of limited municipal financial and human resources. The following recommendations suggest ways that MFIPPA could be amended to ensure municipalities have the required clarity and legislative direction to provide improved service delivery in administering MFIPPA. 6. Include a provision in the Act for regular (five-year) review of the Act and General Regulation a. Ensure that the Act is reflective of recent IPC Orders and guidance Important guidance is available for municipalities in IPC Orders. However, municipal staff - and members of the public for that matter - do not have the time to review all orders when they are faced with responding to FOI requests. For this reason, the Act should be reviewed regularly to ensure consistency between information contained in IPC Orders and MFIPPA, and provide clarity to municipalities when decisions may appear contradictory. b. Update the Act to reflect new and emerging technology MFIPPA should be updated on a regular cycle to ensure that it is responsive to new and emerging technology and trends. While a comprehensive review should ensure that the Act does not become quickly outdated, with the pace of technological change, MFIPPA will continue to need regular review and updates. We are suggesting that the Act be substantially reviewed at least every five years with a specific legislative requirement to do so. 7. Enhance frivolous and vexatious provisions, expand definition, and provide a `test' for administrators to utilize Requestors may not intend for a request to be frivolous, vexatious or trivial, and municipalities should be encouraged to assist requestors in providing necessary specificity to reach the intended records. It is important that the threshold for frivolous and vexatious requests not be too low that the public's access to information is hindered. However, the current threshold for frivolous and vexatious requests does not provide enough clarity for municipalities to reliably apply the exemption. The right balance must be struck so that the request for information may still be fulfilled. However, there are significant concerns with requestors who are uncooperative and demonstrate harassing behaviour. The exemption forfrivolous andvexatious requests has been identified as a top concern for municipal administrators. Looking Ahead: A Proactive Submission to Modernize the Municipal Freedom of Informotion and Protection of PrivNdg 80 of 121 see 9 pli see 1IN1IN 1FIPPA does not provide adequate clarity on how these terms are defined or how a municipality -)ould determine if they apply. Provisions should be included in MFIPPA to provide municipalities iith a legislative "test" to determine if a request meets the criteria of this exemption. 8. Add a mechanism to confirm that requests with offensive and inappropriate language may be refused In addition to ensuring that the public has a formal right to access municipal records, many municipal leaders also have obligations to ensure that their staff have a workplace that is safe and free of harassment under Provincial legislation. A mechanism in the Act that would allow municipalities to deny requests with offensive and inappropriate language could assist municipalities in ensuring that their staff are able to perform their duties in a harassment -free environment. It should be noted that the intention of this provision would not be to deny access to records indefinitely; rather, in these cases requestors should be encouraged to revise requests to remove offensive and/or inappropriate language and act in a respectful manner. 9. Add a provision to the Act to permit municipalities to adopt a bulk - user policy There is currently no limit on the number of FOI requests one individual can file at one time. This means that if an individual makes multiple requests all at once and a municipality handles each request in order of receipt, one requester may make it difficult for the municipality to keep up with all other requests. In the spirit of fairness to all requestors, and to make the best use of limited municipal resources, municipalities should be permitted to temporarily "park" parts of multiple requests made at once by one individual and delay processing them until some have been completed. For example, municipalities could limit the number of b Parliamentary Counsel Office of New Zealand, "Privacy Act 2020". h(I i.�s://www r�fr;is �a(i.r.�i I p.,ov(.i.iz/a.ca/ p u.�7.1._(..�.1.�..}20%(}(.}.�.3.Z..�.a..�..E,,;t/ F VII `�2 �.3.�.3..`.�.81 fl—m l ........ Privacy Commissioner of New Zealand, "Frivolous, vexatious or trivial . Li(li.rs://www, .�.n.v�{cy..r.�.r.fr, n//pri.w.a.r.y-.a.(.( )0)0/ priw(v v(�m[iiou or trivial/ Looking Ahead: A Proactive Submission to Modernize the 10 pull see Municipal Freedom of Informotion and Protection of PrivNdg 81 of 121 01111111 requests processed by one individual at one time to ten, and wait to begin processing their eleventh request until the first ten have been resolved. This would allow municipalities to apply resources fairly and continue to process requests from all requesters in a timely manner. 10. Limit use of the Act to its intended purposes to prevent misuse and ensure that institutions are not the go -to source for information accessed through the legal system Section 52(2.1) of the Act states that the Act does not apply to records related to a prosecution if all proceedings in respect of the prosecution have not been completed. Similar provisions should be added to the Act for litigation to ensure that the Act does not apply to a record relating to a legal proceeding if all of the proceedings or related proceedings have not been completed. When the Act is used as the go -to source for information meant to be accessed through the legal system, municipal ratepayers end up on the hook for the additional burden placed on municipal resources. 11. Ensure the Act is consistent with other applicable legislation. Where the Act is not consistent, provide guidance on which legislation prevails While MFIPPA is the landmark legislation on municipal information and privacy management, many other pieces of provincial legislation discuss the disclosure and/or management of information, such as the Planning Act, Heritage Act, Assessment Act, Municipal Elections Act and Municipal Act. This can lead to confusion for the public and other practitioners as to when their information is protected and circumstances where it might be shared. When reviewing MFIPPA, the Province should apply a whole -of -government approach to ensure that Ontario's information and privacy framework is consistent across all of Ontario's statutes. In circumstances where legislation conflicts, clarity should be provided on which legislation prevails. 12. Provide clarity throughout the Act that days are computed as business days The Act should be amended to clarify and define days as business days to reflect regular business hours and operations of municipalities. A provision or definition should be added to the Act to clarify that days are calculated based on business days for the institution. This would provide municipalities adequate time to process requests and provide timeline clarity to the public. 13. Modify definition of a record to exclude automated records, such as logs and metadata, and to provide clarity on email records (e.g. only last email on email thread necessary), instant message chats and digital recycling bins MFIPPA does not address the multitude of types of digital records that are created automatically, leading to ambiguity in the administration of the Act. Automated records are generally repetitive and providing them is not an efficient use of municipal staff time, nor is it helpful to requestors. For example, if a requester is looking for a record contained in an email thread, institutions should be able to provide just the last email in the thread as long as it contains all correspondence. Furthermore, new forms of digital records should also be addressed in the Act. Examples of forms of records that require additional clarity include instant messaging chats on platforms that occur using and not using municipal resources, social media communications, and digital recycling bins. Looking Ahead: A Proactive Submission to Modernize the 11 pli see Municipal Freedom of Informotion and Protection of PrivNdg 82 of 121 N NNINNNIN 14. Provide clarity in the Act regarding records of members of council Requests for records of members of council are increasingly frequent. Clarity is required in the Act as to the circumstances when records are/are not considered in the custody of the municipality especially with regards to records of individual members of council. Additional clarity in MFIPPA regarding records that are created during the fulfillment of councillors' duties carrying out the business of their municipality would be beneficial to members of council, the public and municipal administrators. Consideration for any changes to the Act specifically related to records of members of council will need to consider recent changes in the City of Toronto Act and Municipal Act to allow for strong mayor authorities. Administratively, it is unclear howthese new authorities for heads of council will impact overall municipal operations just as it is unclear how a strong mayor might choose to administer freedom of information and protection of privacy programs. AMCTO has expressed concern that these amendments could lead to politicization of the municipal public service and provides less oversight to council. 15. Provide clarification on circumstances when third -party notification is required The third -party notification process was raised as a top challenge for many municipalities. With the increased frequency municipalities are dealing with third -party organizations, there are more FOI requests that require third -party notification. This can make it challenging for municipalities to meet deadlines to process requests. It can also be difficult for municipalities to determine if a third -party notification is required due to the technical nature of requests and the fact that staff administering MFIPPA may not be subject matter experts in the topic. To avoid the risk of disclosing third -party information, municipalities may proceed with caution and choose to notify the third party if they are unable to make the determination as to whether the records should be released. This is not only time- consuming for the municipality, but it means that the requester faces additional delays. 16. Ensure fees are reflective of current processes, and keep pace with inflation, to accurately capture administration fees and reduce burden on local ratepayers Currently the fees outlined in MFIPPA and R.R.O. 1990, Reg. 823 do not reflect the costs of providing services to the public. Costs to access information should not be prohibitive for the public to access records, but in their current form, they do not accurately account for resources used by the municipality. Since municipalities are already limited in the ways that they can collect revenue, the burden of making up for the difference falls to local ratepayers. 8AMCTO, "Response to 22-MMAH014: Proposed regulations to prescribe provincial priorities related to the Strong , Ma orsBuilding HomesAct, 2022". htl ),://w �arr�r�t���om/rr^,1���ii^,e to MMAI 1014 v g wv 9 AMCTO, "Response to 22-MMAH015: Proposed Minister's Regulations to help bring the Strong Mayors, Building Homes Act, 2022 into effect'. h(Ilr,//www.a_rr((� orri rE.'°,.L ciai°,(' 1-ci aMMAH01 see Looking Ahead: A Proactive Submission to Modernize the 12 Uwlw see Municipal Freedom of Informotion and Protection of PrivNdg 83 of 121 N1111111 Furthermore, MFIPPA and R.R.O. 1990, Reg. 823 refer to outdated processes for the search and preparation of records. For example, R.R.O. 1990, Reg. 823 refers only to conducting manual searches, where municipalities are increasingly conducting digital searches10. MFIPPA and Reg. 823 should be overhauled to ensure that the circumstances for which municipalities can charge fees are reflective of municipal processes and do not place additional burden on local ratepayers. Additional support and resources provided to municipalities to mature their programs towards more RD/AD and the digitization of records, as suggested in Recommendation 2, may help reduce costs and fees over time. 17. Review the Act to "clean-up" references to outdated processes and technology There are several references in MFIPPA and R.R.O. 1990, Reg. 823 that should be updated or removed completely to keep the Act relevant. Some examples include references to CD-ROMs, and references to legislation that is no longer relevant such as the Municipal Boundary Negotiotions Act 12. There are also places in the Act where language should be updated to reflect changes in industry -recognized terminology without adding new references that could become outdated. Strengthening Responsiveness To strengthen responsiveness in providing the public with information as efficiently as possible and to ensure municipal administrators are better equipped to manage the challenges and opportunities brought about by technology, municipal administrators need access to the right tools and resources. They also need to ensure that their time and resources are spent wisely. The following recommendations are intended to ensure municipalities have access to the information necessary to provide strong service delivery. 18. Offer institutions updated training and guidance materials on MFIPPA on an annual basis targeted to both municipal staff and elected officials to ensure municipal staff have capacity to deal with increasing complexity of privacy and information matters, and that they have the support of their elected leadership. Municipalities should have access to regular training for both municipal staff and elected officials on MFIPPA offered by the ministry. Training should be targeted for municipalities and ensure that staff and council understand their roles and obligations under the Act. Guidance materials should be up to date with relevant instruction and examples that reflect an understanding of how municipalities operate. 1OSection 6.3 of R.R.O. 199, Reg 823 states: "For manually searching a record, $7.50 for each 15 minutes spent by any person". 11AMCTO, "Issue at a Glance: Municipal Financial Sustainability . h[[ps //vvvvvv �arr�� to.<<�ir�/i^;sur� �a(a fr,l�an� r� nluni(Ji.ml ........ .. ......... (..1�.a.n.�.........a.........':....?..`.. t..a.l.l.....i.�_b i l it.Y 12Section 11i of MFIPPA states: "(A head may refuse to diclose a record that contains:) submissions in respect of a matter under the Municipal Boundary Negotiations Act commenced before its repeal by the MunicipolAct, 2001, by a party municipality or other body before the matter is resolved." Looking Ahead: A Proactive Submission to Modernize the 13 see pulliq see Municipal Freedom of Informotion and Protection of PrivNdg 84 of 121 01111111 New and updated resources will also be needed to support municipal administrators in dealing with the social and technological challenges of today, tomorrow, and beyond. This includes on the interface of MFIPPA with importanttopics such as cyber-security breaches, online communication platforms, digital governance, digital identities, integrated services, and artificial intelligence. 19. Revise annual reporting, as required in the Act, to ensure that data being collected is relevant. Consider replacing IPC reporting with requirements that municipalities report to their councils. Municipalities recognize that reporting can be an important accountability and transparency tool. However, reporting should be valuable for both the reporting agency and the one requesting the report. In its current form, many municipalities find annual reporting time consuming, and do not find it relevant or useful for their purposes. The Province should require that the IPC regularly review its annual reporting requirements to ensure that the questions that they are asking are relevant and that the process to file reports is as efficient as possible. As an alternative to annual reporting to the IPC, the Province could consider adding provisions to the Act to require municipalities to report to their councils on information and privacy program outcomes regularly. Several municipalities already report to their councils on high level statistics on a regular basis, and reporting to councils would enhance municipal accountability and transparency. Since municipal meetings are open, the IPC could then access these reports to inform their Annual Report. of survey respondents reported that they share the IPC Annual Report with their council 20. Provide more transparency on IPC processes and include timelines in the Act for IPC processing (e.g. timelines for resolution of IPC adjudication) Predictability for municipalities participating in appeals would help municipal staff appropriately assign resources. Our survey responses show that in the past, municipal staff have waited months if not years for a file to be resolved. While rules of procedure are applied to IPC adjudication, reasonable timelines for resolving files at the IPC are needed to ensure that municipal administrators are not left waiting to process files and requests. We are pleased to see the IPC reviewing its procedures and processes which we are hopeful can lead to improved timelines. 13AMCTO, "Bearing the Burden: A Review of Municipal Reporting to the Province". htlir //www rarr�cTr� r om/rw� irii p, Uw .................................................................................................................... kr�ardr�n see Looking Ahead: A Proactive Submission to Modernize the 14 Uwlw see Municipal Freedom of Informotion and Protection of PrivNdg 85 of 121 W1111111 Municipal accountabiIityand trans pare ncyare best achieved when those responsible for ad ministering legislation can do so with clarity and efficiency. To demonstrate local leadership in enhancing municipal accountability and transparency, and to ensure that the Province's paramount piece of legislation guiding municipal information and privacy is robust and equipped to tackle the issues of today and the future, AMCTO recommends that the province: 1. Provide principles -based guidance on data governance, including regarding the use of information between organizations and open data 2. Require municipalities to adopta Routine Disclosure andActive Dissemination (RD/AD) Policy 3. Consider integrating the Personal Information Bank (PIB) with another existing accountability and transparency measure such as Routine Disclosure or Active Dissemination procedures 4. Provide minimum standards for privacy management and breach protocols 5. Designate clerks as heads of municipalities under the Act 6. Include a provision in the Act for regular (five-year) review of the Act and General Regulation to: a. Ensure that the Act is reflective of recent IPC Orders and guidance b. Update the Act to reflect new and emerging technology 7. Enhance frivolous and vexatious provisions and expand definition and provide a `test' for administrators to utilize 8. Add a mechanism to confirm that requests with offensive and inappropriate language may be refused 9. Add a provision to the Act to permit municipalities to adopt a bulk -user policy 10. Limit use of the Act to its intended purposes to prevent misuse and ensure that institutions are not the go -to source for information accessed through the legal system 11. Ensure the Act is consistent with other applicable legislation. Where the Act is not consistent, provide guidance on which legislation prevails Looking Ahead: A Proactive Submission to Modernize the 15 Ilipilllilll Municipal Freedom of Informotion and Protection of Privl§669 86 of 121 IIIIIIIIIIIIIIIIIIIIIIIII 12. Provide clarity throughout the Act that days are computed as business days 13. Modify definition of a record to exclude automated records, and to provide clarity on email records, instant message chats and digital recycling bins 14. Provide clarity in the Act regarding records of members of council 15. Provide clarification on circumstances when third -party notification is required 16. Ensure fees are reflective of current processes, and keep pace with inflation 17. Review the Act to "clean-up" references to outdated processes and technology 18. Offer institutions updated training and guidance materials on MFIPPA on an annual basis targeted to both municipal staff and elected officials 19. Revise annual reporting, as required in the Act, to ensure that data being collected is relevant. Consider replacing IPC reporting with requirements that municipalities report to their councils 20. Provide more transparency on IPC processes and include in the Act timelines for IPC processing We have noted that the Act needs to consider the social and technological challenges of today, tomorrow, and beyond while ensuring flexibility to respond to evolving service delivery and being cognisant of organizational capacity and maturity. We hope that the recommendations provided will support a comprehensive review of the legislation that includes other stakeholders who can speak more specifically to the current challenges of technology and privacy. As an Association, we believe these principles and recommendations will help the Province ensure that the next iteration of MFIPPA is future -proof. The Act should guide strong municipal accountability, transparency, and protection of privacy to best serve members of the public. It is important to note that any amendments to the legislation should provide adequate time for municipal administrators to develop and implement new policies, processes and procedures. It is also crucial that municipalities are supported with training, guidance materials, and resources target to both administrators and elected officials. The purpose of this submission is to initiate a more robust dialogue on MFIPPA modernization. AMCTO members are always willing to collaborate, co -design and share promising practices and lessons learned to inform legislation, policies, programs and services. We look forward to working with the Province to ensure that the next iteration of MFIPPA provides much needed clarity, addresses new and emerging trends, and promotes municipal accountability and transparency. Looking Ahead: A Proactive Submission to Modernize the Municipal Freedom of Informotion and Protection of PrivNdg 87 of 121 see 16 p iwl NNNINNNIN For more information about this document, please contact: David Arbuckle, MPA Executive Director darlDijcl<Ie@ac7ncl#1c>.cc>c7n I (905) 624-4294 ext. 226 ..................................................................................................................................................... Alana Del Greco, M PS, AMP Manager, Policy and Government Relations acaelgreco@a[incto.conn I (905) 624-4294 ext. 232 ..................................................................................................................................................... Appendix The following appendix outlines a detailed summary of the recommendations discussed in this report. These recommendations are categorized by issue with legislative reference to the Act (if applicable) followed by desired outcomes and the rationale behind them. Looking Ahead: A Proactive Submission to Modernize the 17 pli see Municipal Freedom of Informotion and Protection of PrivNdg 88 of 121 N NNINNNIN O O U I E .N Q Q N � � L •Q � X � U •— O O O 0 E O .> B � � N O E 0 E X O N U U N O N M Un E o Q ON (6 � � (6 N X > o O 6 Q O 0 O N U N U O cn U O L � -0 OU U (6 N L N 0 bIJ N O N O " U 0 M p > O U U U U 6 U o O0 o N Q °JUQ o< bIJ N O O CO LIn C') . N Ln co N O U N O U U O U o u > � — N > U U Q � O •� O � O U > U B _ p Q M O > O -0 U O N N n 6 UO U U 0 O 0 N N N E E .N M N M co U N O O E N N O U O > N L � � >, U N U O E S m N r O co N 0 > U O N O U � m D- N p O U (6 U U N (6 U) 0 O bD p O O+ D U B LL N U O U O U Q o O p U �_ N N O p O U N p p N N O o U U 0 > Q > o It U N p O U U U +' 0- (6 U+- U cn L U O •U cn U O (6 O 0 Q OU 0 .E O O N U Q � N p U Q bD E N U N Nlr:;' N u N +� N N• N +, U O O > N O U B 0 U N U Q Q O .0 N > U U U > bIJ N N >. Q O cn O U N O Q B � N u) - nO � U U E D 6 U - QIT cQn O N O p -0 NJ N B cn -o>( O r� cn N a� N 0 � U - tB + Q — N T) O U tB N Q N + U) Q U OU N 0 p U N U Q tb U) U B O N N cn O c6 �, +) Q U O N U U B U o o z o a - 0- Q ON Q > N N . 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D O O U > B Q n 'n U B 6 NE N U U B N O cn U E U .� > •� N n bD U N O Q U+ 0 Q U U p 0- N n O O cn p N N 0 O p 7 N U N U S-- U U U `- N tb 0-O N U .� O> E 0 N U-0 E O+ N U Q N n+ � N ui U � cB cn B Q B U— Q B> � U. m O 0 U)D 0-D E w U 0 0 U N N N _O MU Q U U N U WO UN � n n �-0 ) O NB p NB p B E4J p U �p E -0 0,pNp0 U DB- u UE O N> U U NU > N N O U—j , v �� + 73 U 0> p N pO0- O D cn O U 0- � U N U O i U n U U N O U E .9 U O B O p C) Q O D M Q E E E o N O N Q 0,0 U 0 + 0 6 U O cn D O U O ('7 CY) N N N Q7 N t6 U (6 B U U U B p 0 0,0 N N U O + Q cn pD ^ O U N � N O + U U � N u N U U .N OU Q U Q B cn N 0� U (B ON 0 N �, O N - 6 U ir:; N N U U tB bIJ 0,0 E 0,0 U cn N 7373 .O .O (6 U N .� N U N .O U Q N N U W Q >� W> N L • • • • • E N O cO p G U O U 0 O O n 6 Q Q Q z > 1p z z 0 cn W O O u N U Q E :P U N O i I 0n U .N N D p U N LL Q 6 uu N— O •� 0,0Q > U N U o J IMMUTA too lk"s 0 unl[WE"(D Telephone 519-693-4812 Fax 519-693-7055 Email: i Website: https://quadcounty.ca HUMME11=4 =11 December 4, 2023 Warden Ed Ketchabaw 450 Sunset Drive St. Thomas, Ontario N5R 5V I Dear Warden Ed Ketchabaw I am sending my sincere gratitude for selecting Quad County Support Services to be one of the recipients of the Elgin County Warden's Charity Golf Tournament. These funds were directed to our Summer Youth Transition Program, where we were able to support 9 youth from our community. As you are fully aware, there is severe lack of services in the area for youth that are transitioning from high school. Quad County also does not receive dedicated funding from the Ministry to offer these supports so we must rely on fund raising and grants. The participants had a great summer participating in many activities throughout our catchment area. Some were able to obtain work experience opportunities along with learning new skills. The facilitators met with families to assist with supporting them to navigate the various systems in preparation for when these youth transition to adult services. Unfortunately, there is a large disconnect between the youth and adult systems so the better -prepared families are, the better the outcomes will be. Please find attached enclosed our most recent annual report and newsletter. Most Sincerely, Linda Long Executive Director Quad County Support Services Page 95 of 121 IF O-q t / kkokti ,de Oil ING ity CO I L r"i We warvt to Ilnear fil"w"ril yc',T'Ur! Have ideas for a community program or questions about services and supports we provide? There are lots of ways to connect. 9cs �rA infoCaquadcounty.ca FACEBOOK PAGE: Quad County Support Services WEBSITE: 1Equadcounty.ca rO--� EVENTS: E� quadcounty.ca/events 0 111::11 'p 0 111 41 li� 101 g 11�13� a c It 11dirlilto routiries I'm always amazed at how fast the summer seems to fly by. It was nice to see a return to a more normal summer. It sure was a busy one! Even though we had some challenges with hot weather, rain, flooding and mosquitos, people seemed to make the best out of the summer days. When some of our homes were hit by significant flooding, it was heartwarming to see how the staff stepped up to help. Thanks to many peoplejumping into action, we were able to minimize the damage and keep everyone safe. In terms of some of the fun activities, our organization was once again part of Tartan Days in Glencoe. We hosted the popular pancake breakfast. Special thanks to the board members and staff who volunteered to serve up the hungry crowd. .continued next page Page 96 of 121 Growirig OUlr Coi',nmtvr'fl'ty As we celebrate our 60th year of Growing Our Community, I'm happy to see the growing theme taking root. It feels that we've turned a corner and individuals are embracing the new opportunities to participate. While at times it's taken people out of their comfort zones, many are starting to join events in their community, finding ways to fill their days with meaning. It was so rewarding seeing so many people participate in a variety of summer activities. I enjoyed oyed working with staff to have facilitated discussions around how we support individuals to create these meaningful days. This is done by moving from a person -centred to a person - directed approach which puts the person in the driver's seat to direct where, when and how they want to be supported. We also concluded another successful summer youth program. There were so many great work placements this year. We're so grateful to the local employers who went the extra mile to help youth develop skills that will assist them in being successful in future employment. al� As the days got cooler, we were excited to be involved in the Rodney and Glencoe fa I I fairs. We had floats in the parades and enjoyed the VIP day. As part of our 60th anniversary celebrations, we also sponsored best zinnia bouquet entries at the fairs. It was amazing to see all the beautiful bouquets that had been created. This fall we're excited for the return of some of our regular activities that were on hiatus for the summer. A community favourite is Bringo Bingo, which brings out a strong crowd. Before you know it, the snow will be falling and we'll be heading into Christmas planning. While it's always an exciting time of year, it's also a busy one. I hope everyone had a restful summer as we work through a busy fall. Linda Long Executive Director Quad County Honoured at Warden's Golf Tournament This year Quad County Support Services was one of the recipients of proceeds raised at the Elgin County Warden's Charity Golf Tournament. We were thrilled to get the call that the Warden had selected our organization. Funds raised will be used to help support the work we do in Elgin County. Page 97 of 121 suIIITvrner of fun and advenh,ire.l FACEBOOK PAGE: We're reg , lory postin g o! � Focebook photos! Quad County Support Services We encorageyou to lollow, cornMer)L ono he/p 0 growour Focebook'Qucd Communit./ Page 98 of 121 Strategic D irect ons Update Much work continues on implementing our strategic directions. Over the past few months, we've made progress on the following areas. ce our a model J has been Dd for staff litated lions. we lore ]r connections.. 7,ponsorship of 1 nd Glencoe fall he visibility of c J"us to celebrat( n m u n ity. II be ling this to include a )re features. Support staff —we _..... will be providing increased training opportunities using entries Nucleus, utilizing not the system to its full ation, potential. of Spe4llcilng Oulit,11fo,� N�SelifilimAdvocacy more about self -advocacy. In October, Nicole and Erica attended the Speaking Out conference iDPort Elgin. They joined self -advocates from across Ontario in learning more about using their voice to advocate for their needs. For Nicole, this was the third time attending the conference. She also participates iOthe online self -advocacy group soknew many Ofthe other attendees. They were SOexcited tOsee each other |Aperson! Nicole ispassionate about se|f-advocaoyShe says she does it1obe8voice for others who have difficulty speaking Upfor themselves. This was Erica's first time attending. She was thereto learn what it means to be a self - advocate The conference wasj3rnnnedpacked with educational yet fun activities including Some of the highlights for Erica and Nicole were: ' Meeting keynote speaker and disability advocate Jeff Preston Attending Nicole Flynn's session on What it means LObe8self-advocate Hearing from Yvonne Spicer, author 0fMyLife, MyChoice, MyFuture Joining Judy Noonan'Ssession Intentional about community- poverty and housing Learning about basic human right5, responsibilities, and how tD report abuse Or harassment Meeting other self -advocates and developing Devvf[ieDdships We're excited towatch Erica and Nicole continue togrow nntheir self -advocacy journey. Page 100 of 121 Over the surnnn0rtwo 0fbUrstaff, /4/8 8nd P8U|' hosted an exchange student from ]8p8D. Hibiki.e high school student and their friend's daughter, spent two weeks visiting our community on her first trip abroad. The purpose ofher trip was tOpractice her English through cultural exchange and making friends. Wewere fortunate that Hibiki shared her own culture and skills with the Glencoe community. During her visit she held three workshops, teaching origami and Japanese calligraphy. The community gave her 8warm welcome, with many individuals supported by Quad County Support Services participating inher workshops. There were lots ofgood conversations and laughs. Both Paul and Av8 have worked and lived internationally. They credit this experience with helping them develop osense 0finclusion and respectfulness towards all people. They've also had fun and made alot offriends through their travels. P8cognizing how the pandemic has impacted international programs for students, they were excited to open their home to a ]8poDeSe student. Hibikihad awonderful experience inGlencoe and enjoying SOUthvvestern{)nta[in'scouUtry Thank you toeveryone who made her feel Page 101Of121 Annual Peport 2022 - 2023 QUAD COUNTY Auadcounty.ca If SUPPORT SERVICES Page 102 of 121 ......... . . W, "I", "I I . .... . "T" 11111, 11141"ONK, iINEEN at In 2023, Quad County Support Services turned 60. We've included our 60th anniversary theme of Growing Community in a number of our community events such as the chili cook off. In June, we held a community celebration. It was heartwarming to see so many people coming together to celebrate with us - especially faces we haven't seen in many years. The anniversary committee was instrumental in pulling together the event. Thank you to everyone who rolled up their sleeves to create a fun and memorable afternoon. Looking back on my own history, I started as a summer student many years ago. My task was to complete a history of the organization. It's been fun returning to that history and seeing the changes that have happened over the years. I've had lots of opportunities to reminisce, grow and change. While the June event is over, we'll be continuing the celebrations throughout the year. Watch for more to come. Last winter we launched our new strategic focus areas, which will help guide the organization over the next three years. I'm happy to report the progress that has been made. Focus area - Develop a long-term sustailinabillity plan Working towards this goal, we've begun implementing a new scheduling and payroll system. While it hasn't been an easy transition for the administration and management team, we know it's needed. Our journey is not yet done. We're hoping to have all the modules live bythe end of the year. Page 103 of 121 2 1 Growing community Over the last five years, we've implemented four new online platforms. I'm proud of how the staff has embraced the changes in technology. This has been such an asset as we moved from centre -based programming to person -directed support which requires additional security controls to protect individuals' records. Helping us move forward in developing plans for individuals, we hired Aya MacDonald as our new Community Activator. She's assisting staff and individuals to connect with opportunities. This involves individuals to be active in the community, but also in their own lives and decision -making. We're moving away from a model where others make decisions to a model of individuals being supported and having the tools needed to make their own decisions. We're grateful for our long-term staff and the new people who have joined our organization. Terry Rankin and Lori Watson retired and Lyn Stevenson celebrated 40 years with Quad County Support Services. Even though Terry and Lori are no longer working with us, they haven't severed the ties to the individuals they've known for manyyears. We still see them involved with individuals we support. Finally, it's been so rewarding watching individuals we support, staff, families and board members getting together and having fun. Our Facebook page is filled with photos of people embracing opportunities, trying new things and getting together with family and friends. I encourage you to follow our Facebook page to see the adventures for yourself. Id "M V3 I Linda Long Executive Director Ross Werden Chair Bonnie Campbell Vice Chair Betty Ann MacKinnon Treasurer Brenda Szusz Secretary Laurie Vereecken Director Lyn Moniz Director Andrea MacKellar Director Page 104 of 121 Annual Report 2022 - 2023 1 3 Embracing change Kosta is a well-known face in the community and his smile often shines from our Facebook page. We're inspired by not only his transformation, but also the staff who support him. Kosta lived with his mom in Bothwell until she suddenly passed away. Due to his connections with Quad County Support Services by attending our day progam, he was successful in finding a host family. He later moved into his own apartment. It's been incredible being part of his transformation into having a full life. His main support staff are Gerald, who has worked for QCSS for 2S+ years and Paul, who has been with the organization for one year. Together, these three men have had an incredible journey of change and aclaption. For Kosta, he has gained the confidence to live on his own and get involved in community. Gerald spent years working in the day program and moved to personal support after the program closed. While he was initially unsure of this role, he quickly embraced supporting Kosta and learning new technology. Paul's addition to the team has been very positive. He has a sibling who is supported by QCSS so was already familiar with our organization. He lived in Japan for several years, but returned with his wife Aya, our community activator Together, Gerald and Paul have helped Kosta flourish and overcome some of his fears. One of Kosta's goals was to learn how to swim as he was afraid of the water. With much coaching and support from staff, he's now able to swim in the deep end. In March 2022, he used his Passport funding to purchase a YMCA membership. He enjoys going to the Y to swim and walk the track. He likes the health benefits and social connections he's made there with staff and other members. Kosta's an inspiration - overcoming his fears, trying new things and living a full life. And thank you to Gerald and Paul for embarking on your own personal journeys of change. Together, they make a pretty dynamic trio! 4 1 Growing community Page 105 of 121 Futures.1 Our Impact Metrics 2022-2023 11118 Residential Supports Passport Proqwi�lam A Did yotx 11,t,,ximv our woil4,(,,, wltll,,i� 0',ie 1),assport Pmgr,ari� i is growUng? We now serve 32 people and manage $208,930 in funding. We're thankful for the flexibility from the Ministry in how funds can be used. This has opened opportunities for people to purchase technology to stay connected to their families and friends. U 41m1 Host Families Passport Funding Community Participation 10 Supported Employment 0 00 0.00 0000 100000 32 $208'Kil A(,,.,CESSED Page 106 of 121 Annual Report 2022-2023 I 5 wwlllll� 1'000 i ■ 7 wti, rni ir v�,i a e p i cr ii.i p r ii r Fm�'.0 g eat-id f a- wllo i w be m p " ,�� e Qtjad Courlity ^,WWaumM On'm ymm BM n WU FACEBOOK PACE: We're regularly posting photos on Focebook! ro Quad County Support Services We encourage you to follow, comment and help grow our Focebook `Quad Community' r(,I � 011tG'� r011 L , ,��� . 8 1 Growing community Ust o F D*IIIIII�%*rs Andrea Burdick - Epicure fundraiser Celebrate Community Committee - Community cans Duff Church Ladies Aid Glencoe Elks Lodge 507 London Community Foundation - Acorn grant Women Who Care 0 IiIiii unea,!rnory of, Pon Walker Todd Raycraft Southwest Middlesex Municipality of West Elgin County of Elgin Quad County i red at Warden's Golf I ouIII�,,nameilit This year Quad County Support Services was one of the recipients of proceeds raised at the Elgin County Warden's Charity Golf Tournament. We were thrilled to get the call that the Warden had selected our organization. Funds raised will be used to help support the work we do in Elgin County. ChriSllt��lnas gift bas�I<e�llts A special thank you to everyone who contributed items and funding so we could create and deliver holiday gift baskets to the individuals we support. Elfried Parlow West Elgin Pharmacy Kiwa n is Club of Rodney Art in the Park Nucleus Labs Informaiton Technologies Surge Learning Glencoe Foodland Rodney Calvary United Church Women Ross Werden Pooran Law West Elgin Foodland Allan Mayhew Lynda Moniz ArthurJ. Gallagher Canada Ltd. Janet Allen Ted Viiii1oc buirsary award In 1999, the Vink family established this annual award in member of their family member, Ted, who was killed in a tragic accident. This $200 bursary is awarded to a student at Glencoe District High School who is entering a Developmental Service Worker, or similar program, at a community college. We appreciate their ongoing commitment to supporting students who are entering a field working with individuals with developmental disabilities. Page 110 of 121 Annual Report 2022 - 2023 1 9 0i t 0 Youit�li T����ransion Program For the last seven years, our Youth Transition Program (YTP) has connected youth with developmental disabilities with volunteer and work opportunities in their communities. This summer Cade joined the program. Like many 16-year-olds, he loves to go fishing, camping and biking and enjoys spicy foods and coffee. Cade told the YTP staff he also loves cars and mechanics and wanted a job so he could earn money. He's hoping to go to college to become an auto mechanic. Knowing his desire for work, his family reached out to our summer program looking for some help. Staff at his school, Strathroy District High School, had recommended Cade find a work placement that could continue during the school year. Our YTP staff spent July looking for the right fit which they found with Ryan Lowes, owner of West End Auto Care. He welcomed Cade to do a work placement at his auto shop. Ryan took the time to teach Cade skills such as repairing, rebuilding and getting vehicles into good working order. Ryan quickly discovered that Cade is a hard worker who is willing to learn. And he easily fit in with the team at West End Auto Care as they all love coffee and cars too. With the summer program complete, plans are in place for Cade to continue his work placement until at least the end of the year. Knowing the transition from high school to post -secondary life requires planning, preparation and support, our Youth Transition Program is thereto help. Early planning and developing a vision are crucial as they impact future goals. Ryan saw the importance of being a part of a support network for Cade's future and was willing to share his skills. We are so grateful for Ryan's commitment and have enjoyed watching Cade grow. Congratulations Cade on all your hard work! We a iir e gnitefUl to the doriatioir,is and grair­fts that rnalke this puro Oman° IpossiUble. Without oii,igoiing coii,nmuinity suplll,.)oirt, we woUkf IDE,11, LH'iaiale to provide these oppoirtur,flUes for our yot ai'i. Page 111 of 121 10 1 Growing community The following individuals have been employed h«Quad County Support Services for: 0-5 5+ 20+ Darlene Hoover JessicaB|ais Les|eyCarnpbe||- Jamie Kate Coaker Oko|isun Cara|eek4itche|| Mike||e Forrest A|ynn Forrest Terry Rankin Taylor Holmes Donia`]eanHarper Paul MacDonald Megan Murray Z5+ Damon Munro ������160 /yaMacDona|d lO+ Tina Walker � 3ennife/Keeoh Stephanie Caron Sharon White Over 44staff Greg MacMillan Margaret Perry Gena|dZwarnbag help support BrookeNazero||e Janine Van Every NorineLetourneau 35 people Danielle McGill Ka|iZwambag accessing service. Brianak1oLend SD+ Laurie Pfeiffer 15+ Don McLachlan Than/{you for all Taylor Shearer Robin Gordon Walker t/7at}uoUdo/ Lavonne5innpson Sherry McNeil Tory Spry Josie�4itche|| �5+ Mary Ellen Stacey Lori Watson Linda Long StephenTbrnasi 40+ Erni|yVanHooste Lyn Stevenson JenniferYanocydonk AebieVVest 3ennZeLte| age ll2O7l2l I AM B ll'O N G 0 U N TY Alvinston Moravian of the Thames CHAI HAM- K E 114 T C 0 U NTY Ridgetown ®Pal PaN We want to hear from you! Have ideas for a community program or questions about services and supports we provide? There are lots of ways to connect. i trathroy Londonm Mount Brydgeso 402 M V D D L. E S E X C () U N I If Talbotville 0 Iona t0­01, - EVENTS: ... J q uadcou nty.ca/events FACEBOOK PAGE: Quad County Support Services -cull Financials Available To request a copy of the audited financials for Quad County Support Services please email us at info@quadcouty.ca WEBSITE: Ca quadcounty.ca EMAIL: info@quadcounty.ca = 10761111 Page 113 of 121 W1 January 24, 2024 Warden Ed Ketchabaw 450 Sunset Drive St. Thomas, ON N5R 5V1 Dear Warden Ketchabaw, RE: Elgin Countv Farm Assessments and Tax Burden On behalf of Elgin Federation of Agriculture (EFA) I wish to follow up on our letter dated January 4, 2023, to the County of Elgin regarding Farm Assessments and Tax Burden. Every four years the Municipal Property Assessment Corporation (MPAC) releases property assessment updates for all properties in Ontario. During the previous assessment cycle, farmers in Elgin County saw farmland taxable assessments increase by over 68%. This is in addition to very significant increases in the 2012 reassessment cycle. As a result, the tax burden of farmers in Elgin County has been increasing every year since 2012. The one exception was in 2019 when Elgin County Council voted to reduce the farm tax ratio from 0.25 to 0.23. 1 want to thank you and the members of Elgin County council for acting on this important issue. The past five years (2019 — 2023) have been very difficult for Ontario farmers as they navigated new policies, rules, and ways of doing business never experienced before. The support shown by the council is greatly appreciated by farm families in Elgin County. As the Premier has again directed MPAC not to release the reassessment notices for the 2024 Property Tax year, the EFA would ask that you continue to maintain the Farm Class Tax rate at 0.23 per cent. We welcome the opportunity to speak with any members of the county council on this issue. Sincerely, hl, Greg Fentie President, Elgin Federation of Agriculture Cc: B. Parkin — Chief Administrative Officer / Clerk K. Thompson — Deputy County Clerk Page 115 of 121 COUNTY OF ELGIN By -Law No. 24-03 "BEING A BY-LAW TO ESTABLISH REMUNERATION RATES FOR EMPLOYEES COVERED BY THE JOB EVALUATION SCALE" WHEREAS pursuant to Section 5(3) of the Municipal Act, 2001, S.O. 2001, c.25, a municipal power, including a municipality's capacity, rights, powers and privileges under Section 8, shall be exercised by by-law unless the municipality is specifically authorized to do otherwise; AND WHEREAS pursuant to Section 9 of the Municipal Act, 2001, S.O. 2001, c.25, a municipality has the capacity, rights, powers and privileges of a natural person for the purpose of exercising its authority under the said Municipal Act, 2001 or any other Act; AND WHEREAS pursuant to Section 8(1) of the Municipal Act, 2001, S.O. 2001, c.25, broad authority is conferred on a municipality to enable governance of its affairs as considered appropriate; AND WHEREAS By -Law No. 23-07 has most recently established remuneration rates for positions not covered by a collective agreement or otherwise; AND WHEREAS on January 9, 2024, the Municipal Council of the Corporation of the County of Elgin resolved and confirmed by By -Law No. 24-02 a percentage -based adjustment to positions not covered by collective agreement or otherwise; AND WHEREAS it is necessary to establish or to make changes to the remuneration rates set out in By -Law No. 23-07 arising out of the adjustment approved by By -Law No. 24-02. NOW THEREFORE the Municipal Council of the Corporation of the County of Elgin enacts as follows: That the attached Schedule "A" is hereby adopted to establish the salary level for the positions referenced therein; 2. That the attached Schedule "B" is hereby adopted to establish the salary grid for the positions referenced in Schedule "A" and the remuneration rates for the persons holding the positions referenced therein; 3. That, notwithstanding the effective date of the enactment of this By -Law, the remuneration rates provided in Schedules to this By -Law shall become effective on and for the first pay period of and for the calendar year 2023. 4. That By -Law No. 23-07 is hereby repealed. Page 116 of 121 5. That this By -Law becomes effective upon the date of its enactment after third reading thereof. READ A FIRST, SECOND AND THIRD TIME AND FINALLY PASSED THIS 30TH DAY OF JAN UARY, 2024. Blaine Parkin, Ed Ketchabaw, Chief Administrative Officer/Clerk. Warden. Page 117 of 121 Schedule "A" By -Law No. 24-03 POSITION LISTING 1) ADMINISTRATIVE SERVICES Chief Administrative Officer/Clerk Level 18 Director of Legal Services/Deputy Clerk Level 16 Solicitor Level 12 Prosecutor/Solicitor (Contract) Out of Schedule Manager of Administrative Services/Deputy Clerk Level 9 Corporate Communications & Engagement Coordinator Level 6 Legislative Services Coordinator Level 5 Legal Assistant Level 5 Tree/Weed Inspector/By-Law Enforcement Officer Level 5 2) COMMUNITY & CULTURAL SERVICES Director of Community & Cultural Services Level 14 Manager of Library Services Level 9 Manager of Museum & Archives Level 7 Curator Level 6 Library Branch Supervisor Level 6 Digital Services Librarian Level 6 Archivist Level 6 Assistant Archivist Level 5 Museum Assistant Level 3 Administrative Assistant Level 3 3) EMERGENCY MEASURES Manager of Emergency Management & Elgin -Middlesex Regional Fire School Level 12 Emergency Management Program Coordinator Level 6 Fire Training Coordinator Level 6 Administrative Assistant Level 3 4) FINANCIAL SERVICES Director of Financial Services/Treasurer Level 14 Manager of Financial Services/Deputy Treasurer Level 10 Senior Financial Analyst Level 8 Manager of Procurement & Risk Level 9 Procurement Officer Level 5 Payroll & Accounts Payable Coordinator Level 5 6) HUMAN RESOURCES Director of Human Resources Level 14 Manager of Human Resources Level 10 Human Resources Generalist Level 6 7) HOMES & SENIORS SERVICES Director of Homes & Seniors Services Level 15 Administrator Level 14 Manager of Resident Care Level 12 Program Manager of Infection, Prevention and Control (IPAC) Level 10 Manager of Program & Therapy Services Level 8 Manager of Support Services Level 8 Quality Improvement Coordinator Level 7 Page 118 of 121 Resident Care Coordinator Level 7 Administrative Assistant Level 3 8) ENGINEERING SERVICES Director of Engineering Services Level 14 Manager of Roads and Asset Management Level 12 Manager of Corporate Facilities Level 10 Road Operations Coordinator Level 8 Building Sciences Technologist Level 6 GIS & Asset Management Coordinator Level 6 Administrative Assistant — Engineering, Planning Level 3 8) PLANNING AND DEVELOPMENT SERVICES Manager of Planning Level 12 Planner Level 6 Planning Technician Level 4 8) ECONOMIC DEVELOPMENT AND TOURISM Manager of Economic Development and Strategic Initiatives Level 12 Business Enterprise Facilitator Level 7 Tourism Officer Level 6 Administrative Assistant — Reception, Economic Development & Tourism Level 3 9) PROVINCIAL OFFENCES ADMINISTRATION Manager of Court Services Level 8 Provincial Offences Administration Clerk Level 5 Administrative Assistant Level 3 Page 119 of 121 Schedule "B" By -Law No. 24-03 2024 Non -Union Salary Grid Salary Level Annual Salary at Base Rate (Base) Step 1 Step 2 Step 3 Step 4 Step 5 Annual Salary at Job Rate 18 $191,089.70 $105.00 $109.20 $113.57 $118.11 $122.83 $223,543.24 17 $173,412.22 $95.29 $99.10 $103.05 $107.17 $111.46 $202,849.07 16 $155,696.31 $85.55 $88.97 $92.52 $96.23 $100.09 $182,154.88 15 $148,836.47 $81.78 $85.05 $88.45 $91.99 $95.67 $174,103.95 14 $133,522.61 $73.37 $76.30 $79.35 $82.52 $85.83 $156,215.10 13 $122,166.74 $67.13 $69.80 $72.59 $75.50 $78.52 $142,898.93 12 $110,753.24 $60.85 $63.29 $65.83 $68.45 $71.19 $129,564.39 11 $101,876.07 $55.98 $58.22 $60.54 $62.96 $65.49 $119,188.48 10 $93,998.07 $51.64 $53.71 $55.87 $58.11 $60.43 $109,984.66 9 $86,350.64 $47.44 $49.35 $51.32 $53.36 $55.50 $101,011.42 8 $79,875.31 $43.89 $45.64 $47.46 $49.37 $51.35 $93,440.85 7 $76,224.52 $41.88 $43.56 $45.30 $47.12 $49.00 $89,175.20 6 $69,576.25 $38.23 $39.76 $41.35 $43.01 $44.73 $81,412.48 5 $63,273.85 $34.76 $36.16 $37.61 $39.11 $40.66 $74,014.83 4 $58,297.25 $32.03 $33.31 $34.64 $36.02 $37.46 $68,173.58 3 $55,568.77 $30.53 $31.75 $33.02 $34.34 $35.72 $65,003.16 Page 120 of 121 COUNTY OF ELGIN By -Law No. 24-04 "A BY-LAW TO CONFIRM PROCEEDINGS OF THE MUNICIPAL COUNCIL OF THE CORPORATION OF THE COUNTY OF ELGIN AT THE JANUARY 30, 2024 MEETING" WHEREAS, pursuant to Section 5.1 of the Municipal Act, 2001, S.O.2001, c.25, as amended, the powers of a municipality shall be exercised by its Council; AND WHEREAS pursuant to Section 5.3 of the Municipal Act, 2001, S.O. 2001, c.25, as amended, the powers of every Council shall be exercised by by-law; AND WHEREAS it is deemed expedient that the proceedings of the Municipal Council of the Corporation of the County of Elgin at this meeting be confirmed and adopted by by-law NOW THEREFORE the Municipal Council of the Corporation of the County of Elgin enacts as follows: THAT the actions of the Municipal Council of the Corporation of the County of Elgin, in respect of each recommendation contained in the reports and each motion and resolution passed and other action taken by the Municipal Council of the Corporation of the County of Elgin, at its meeting held on January 30, 2024 be hereby adopted and confirmed as if all such proceedings were expressly embodied in this by-law. 2. THAT the Warden and appropriate officials of the Corporation of the County of Elgin are hereby authorized and directed to do all things necessary to give effect to the actions of the Municipal Council of the Corporation of the County of Elgin referred to in the preceding section hereof. 3. THAT the Warden and the Chief Administrative Officer, or alternate, are authorized and directed to execute all documents necessary in that behalf and to affix thereto the seal of the Corporation of the County of Elgin. READ A FIRST, SECOND AND THIRD TIME AND FINALLY PASSED THIS 30TH DAY OF JANUARY, 2024. Blaine Parkin, Ed Ketchabaw, Chief Administrative Officer/Clerk. Warden. Page 121 of 121