04 - November 25, 2025 Homes Committee of Management Agenda PackageHomes Committee of Management
Orders of the Day
Tuesday, November 25, 2025, 1:30 p.m.
Council Chambers
450 Sunset Drive
St. Thomas ON
Note for Members of the Public:
Please click the link below to watch the meeting:
https://video.isilive.ca/elgincounty/live.html
Accessible formats available upon request.
1. Call to Order
2. Approval of Agenda
3. Adoption of Minutes
4. Disclosure of Pecuniary Interest and the General Nature Thereof
5. Delegations
6. Reports/Briefings
6.1 Director of Homes and Seniors Services - Homes — Committee of
Management — Long -Term Care Director's Update July 1, 2025 —
September 30, 2025
6.2 Director of Homes and Seniors Services - Homes — Committee of
Management — Long -Term Care Operational Report July 1, 2025 —
September 30, 2025
7. Other Business
8. Correspondence
9. Closed Meeting Items
10. Motion to Rise and Report
11. Date of Next Meeting
12. Adjournment
Pages
2
5
11
Homes Committee of Management
Minutes
August 12, 2025, 11:00 a.m.
Council Chambers
450 Sunset Drive
St. Thomas ON
Members Present: Warden Grant Jones
Deputy Warden Ed Ketchabaw
Councillor Dominique Giguere
Councillor Mark Widner
Councillor Jack Couckuyt
Councillor Andrew Sloan
Councillor Todd Noble
Councillor Mike Hentz
Councillor Richard Leatham
Staff Present: Blaine Parkin, Chief Administrative Officer/Clerk
Michele Harris, Director of Homes and Seniors Services
Katherine Thompson, Manager of Administrative
Services/Deputy Clerk
Jenna Fentie, Legislative Services Coordinator
Stefanie Heide, Legislative Services Coordinator
1. Call to Order
The meeting was called to order at 2.35 p.m. with Warden Jones in the chair.
2. Approval of Agenda
Resolution Number: HCM25-6
Moved by: Councillor Noble
Seconded by: Deputy Warden Ketchabaw
RESOLVED THAT the agenda for the August 12, 2025 Homes Committee of
Management meeting be approved as presented.
Motion Carried.
1
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3. Adoption of Minutes
Resolution Number: HCM25-7
Moved by: Councillor Leatham
Seconded by: Councillor Hentz
RESOLVED THAT the minutes of the meeting held on June 10, 2025 be
adopted.
Motion Carried.
4. Disclosure of Pecuniary Interest and the General Nature Thereof
None.
5. Delegations
None.
6. Reports/Briefings
6.1 Homes — Committee of Management — Long -Term Care Operational
Report April 1, 2025 — June 30, 2025
The Director of Homes and Seniors Services presented the report that
provides an overview of the day to day operations of Elgin County's three
(3) Long -Term Care Homes for the period of April 1, 2025 to June 30,
2025.
6.2 Homes — Committee of Management — Long -Term Care Director's
Update April 1, 2025 — June 30, 2025
The Director of Homes and Seniors Services presented the report that
provides an overview of recent updates and ministry announcements
impacting the services and operations of Elgin County's three (3) Long -
Term Care Homes for the period of April 1, 2025 - June 30, 2025.
Resolution Number: HCM25-8
Moved by: Councillor Widner
Seconded by: Councillor Leatham
RESOLVED THAT the report titled "Homes — Committee of Management
— Long -Term Care Operational Report April 1, 2025 — June 30, 2025" from
the Director of Homes and Seniors Services dated August 12, 2025 be
received and filed; and
THAT the report titled "Homes - Committee of Management — Long -Term
Care Director's Update April 1, 2025 — June 30, 2025" from the Director of
Homes and Seniors Services dated August 12, 2025 be received and
filed.
2
Page 3 of 20
Motion Carried.
7.
Other Business
None.
8.
Correspondence
None.
9.
Closed Meeting Items
None.
10.
Motion to Rise and Report
None.
11. Date of Next Meeting
The next Homes Committee of Management meeting will be held at the call of
the Chair.
12. Adjournment
Resolution Number: HCM25-9
Moved by: Councillor Hentz
Seconded by: Councillor Giguere
RESOLVED THAT we do now adjourn at 2.53 p.m. to meet again at the call of
the Chair.
Motion Carried.
Blaine Parkin, Warden Grant Jones,
Chief Administrative Officer/Clerk. Chair.
3
Page 4 of 20
Report to Homes Committee of Management
From: Michele Harris, Director of Homes and Seniors Services
Date: November 25, 2025
Subject: Homes — Committee of Management — Long -Term Care Director's Update
July 1, 2025 — September 30, 2025
Recommendation(s):
THAT the report titled "Homes — Committee of Management — Long -Term Care
Director's Update July 1, 2025 — September 30, 2025" from the Director of Homes and
Seniors Services dated November 25, 2025 be received and filed.
Introduction:
This report provides an overview of recent updates, and Ontario Health, Ministry of
Health, and Ministry of Long -Term Care announcements which impact the three (3)
County of Elgin Long -Term Care Homes services and operations for the period of July
1, 2025 — September 30, 2025.
Background and Discussion:
Ministry Updates
On July 22, and July 24, 2025, the Ministry of Long -Term Care (MLTC) released a
memo introducing the 2025 Long -Term Care Home Capital Funding Program (CFP),
part of the continued efforts at the MLTC to expand long-term care bed capacity and
streamline development processes across the province. The CFP aims to more
effectively address regional variation in construction costs, provide greater flexibility and
responsive financial support and address the needs of the various operator types
across the province. To introduce the sector to this new program and share additional
details, the Ministry hosted two sector -wide information sessions on July 31, 2025.
In August 2025, the Ministry of Long -Term Care (MLTC) released a memo regarding
2025/2026 Influenza and COVID-19 vaccine administration partnership with pharmacies
in LTCH's and Retirement Homes allowing pharmacists to administer vaccines should
the LTCH wish to partner with a community pharmacy for this purpose. The County of
Elgin Homes vaccine is administered by the Infection Prevention and Control Managers
and front line registered staff.
Page 5 of 20
On September 9, 2025, the Ministry of Long -Term Care (MLTC) released a memo
reminding LTCHs of the reporting requirements and the September 22, 2025 deadline
for the Year 2 Supplementary Report as part of the Integrated Technology Solutions
(ITS) Program. The 3 County of Elgin Homes submitted this report which included
details on tools/technologies purchased for implementation, the amount of funding
spent, and how the program has improved the quality of care provided in the Home(s).
The Ministry of Long -Term Care hosted webinars during this quarter related to LTCH
emergency preparedness and management requirements, and LTC compliance
assistance (critical incident reports, procedures, written reports). These sessions were
attended by management of the Homes.
Ministry of Long -Term Care and Ontario Health Reporting
Long -Term Care Homes continue to have weekly, quarterly, annual and other one-time
sensitive reporting and document extension/submission obligations and requirements
which are completed within the authority of the delegation bylaw.
Reporting and documents submitted for the three County of Elgin Homes during the
timeframe of July 1, 2205 — September 30, 2025 within the delegation bylaw include the
following:
• Each home continues to complete the LTCH data submission (L9 Form) weekly
to provide details regarding bed vacancies, bed rate changes, etc.
• Each home continues to submit, in consultation with finance and human resource
department staff, quarterly staffing reports to the MLTC.
• Each home submitted the ITS funding report within the required timelines.
• Each Home completed and submitted the LTCH Medication Safety Self
Assessment (MSSA) through the Institute for Safe Medication Practices before
the September 30, 2025 deadline.
Agreements and Documents Executed
The following agreements and documents have been developed and executed in
consultation with legal services, the procurement team, and, as required, the Chief
Administrative Officer (CAO), and align with the authority of the delegation bylaw.
• July 11, 2025, Sign -back Form - 2025-26 Level -of -Care Funding Increases to
Long -Term Care Homes; one form per Home to MLTC.
• July 30, 2025, executed the Meals on Wheels Extension Agreement for Elgin
Manor and Terrace Lodge and Victorian Order of Nurses with an agreed upon
increase to meals beginning October 1, 2025 from $8.00 to $9.00; and, for
double portions from $4.00 to $4.50.
• July 30, 2025, executed the Meals on Wheels Extension Agreement for Bobier
Villa and West Elgin Communty Health Centre with an agreed upon increase to
meals beginning October 1, 2025 from $8.00 to $9.00; and, for double portions
from $4.00 to $4.50.
• August 9, 2025 executed the Letter of Agreement with Southwestern Public
Health for access to the Provincial COVID-19 Vaccine Solution-COVAXON.
Page 6 of 20
• August 21, 2025, executed an agreement with HoliHealth School to support
clinical placements for Personal Support Worker students.
Project Updates
Registered Nurses Association of Ontario (RNAO)
o Clinical Pathways Year 2 work has begun in relation to Falls and Pain
Assessments — gap analysis and Point Click Care updates with full
implementation expected by the end of November 2025.
o Policy and procedures reviewed to streamline processes, reduce
duplication, standardize assessments and align with legislative
requirements.
o Training for front line staff provided prior to clinical pathway assessment
implementation.
o RNAO Best Practice Spotlight Organization (BPSO) site visit by RNAO
team members to Bobier Villa on September 22, 2025 to meet with BPSO
front line and management champions who shared their experiences of
Best Practice Guideline implementation project work.
InterRAI LTCF
o Management of the Homes and MDS RAI coordinator staff attended and
participated in webinars and educational opportunities to prepare for
implementation.
o Front line staff training during this quarter to support go live date of
October 1, 2025.
Terrace Lodge Adult Day Program Aquatic Therapy
o Aquatic therapy program training provided for recreationist and personal
support worker staff to support the resumption of the Adult Day Program
Stroke aquatic therapy by year end.
o Swim to Survive Observation as part of the YWCA/Elgin County
agreement scheduled for October 2025.
o Policy and procedures to support program resumption, in consultation with
County of Elgin legal staff.
Lift and Transfer Program
o Policy and procedure review to align with best practices.
o Training provided by mechanical lift vendor across all 3 Homes to ensure
alignment with best practices and policy and procedure, and, to develop
front line and manager "champions" for new hire, return to work, student
placement, and annual training requirements.
o Training scheduled for all applicable front line staff by year end.
Preceptor Resouce and Education Program (PREP), LTC, through the Centres
for Learning Reseach and Innovation (CLRI) and Coaching Program
Revitalization/Development
o Collaboration with PREP Mentor and other municipal Home(s) that
successfully implemented preceptor program for students and coaching
program for newly hired staff.
o Work beginning to enhance preceptor training and engagement to support
student clinical placements across the Homes.
Page 7 of 20
o Development of slogan for revitalized Coaches Program and swag —
"Coach with Passion. Lead with Purpose".
o Work to continue throughout 2025 and into 2026 and to include surveys,
increased affiliation agreements with post -secondary institutions, and
increased number of preceptors and coaches.
Terrace Lodge Donor Recognition and Grand Opening Event
o Event successfully executed on Saturday, September 27, 2025 to
celebrate the grand opending and recognize donors and staff involved in
supporting the redevelopment of Terrace Lodge.
Policy and Procedure Updates
The following policies and procedures were reviewed and revised during this quarter
with the support of the departmental managers, home administrators, and, where
required the Infection Prevention and Control Managers, County of Elgin legal staff, and
Medical Directors.
Administration
• 3.7 — Terrace Lodge Pool, Therapeutic Life After Stroke Program — new policy to
support the resumption of aquatic therapy for adult day program stroke clients.
Nursing
• Transfers and Transfer Assessment (Independent, Supervised, One Person, Two
Person, Mechanical Lifts) — minor updates following vendor champion training
sessions
Infection Prevention and Control
• 4.39 Measles — new policy to support monitoring for measles, exposure and
outbreak management
Education for front line staff, residents and visitors is provided as required through the
virtual education platform, memos, and departmental meetings and supported by the
Education Coordinator.
Financial Implications:
On August 12, 2025, the Ministry of Long -Term Care (MLTC) released a memo
announcing the allocation of up to $102.5 million in funding for the 2025-2026 fiscal year
under the Comprehensive Minor Capital Fund. The funding is intended to support long-
term care homes by:
• Maintaining and extending the physical infrastructure of facilities
• Supporting minor capital improvements that directly enhance Infection Prevention
and Control practices
• Reducing the incidence of falls and fall -related injuries
• Promoting increased mobility and overall well-being for long-term care residents
Page 8 of 20
The LTCH management team work collaboratively with facilities and finance staff to
ensure that the funding received aligns with the requirements of the funding policy; and
to report spending to the MLTC as required.
On August 18, 2025, Ontario Health West released information regarding an opportunity
to submit proposals for potential funding through the Local Priorities Fund (LPF). This
funding stream is designed to support LTCHs by providing assistance for initiatives such
as the acquisition of diagnostic equipment, staff training, specialized equipment and
services that align with LPF criteria. The goal of LPF is to support the specialized
needs of existing and incoming residents, prevent unnecessary hospitalizations, and
enable better patient flow from hospitals to long-term care. The three County of Elgin
homes submitted proposals for front line staff training to support the care and
management of residents with mental health needs and is awaiting a decision in relation
to the proposal(s).
Bobier Villa submitted a proposal in September 2025 through the New Horizons for
Seniors application process for equipment, training and minor renovations to support a
sensory area for residents with dementia and is awaiting a decision in relation to the
proposal.
On September 26, 2025 the MLTC released information on "The Improving Dementia
Care Program (IDCP)" which will provide funding for up to 15 long-term care homes to
implement evidence informed emotion -based models of care and training supports.
The Ministry of Long -Term Care is partnering with Ontario Health to deliver the IDCP.
Ontario Health has issued a Call for Proposals to long-term care home partners with an
opportunity to submit a proposal for potential funding through the IDCP for 2025-26.
A second round of funding opportunities is anticipated to be offered in 2026 at which
time Elgin County Homes plan to submit an application, allowing time in 2025 - 2026 for
the review of emotion -based models of care and the requirements of the detailed
application process.
Advancement of the Strategic Plan:
The long-term care director's update report aligns with the following Corporate Stategic
Plan priorities:
• Strategy 2: Organizational Culture and Workforce Development
• Strategy 3: Service Excellence and Efficiency
Local Municipal Partner Impact:
The announcements from the Ministry of Long -Term Care and Ontario Health West
support the quality of care and positive outcomes for the three (3) County of Elgin Long -
Term Care Homes as staff and managers work collaboratively to provide care and
services to the residents of our Homes and community clients.
Page 9 of 20
Communication Requirements:
Information has been communicated to the appropriate departments, resident council,
family council, residents, staff and visitors as required.
Conclusion:
The long-term care homes management team continues to be thankful for the support
from Council, the Chief Administrative Officer, the Senior Management Team, and staff
in all departments as we work collaboratively to maintain and improve the quality of
services and care for our residents, families, staff, and communities.
All of which is Respectfully Submitted
Michele Harris
Director of Homes and Seniors Services
Approved for Submission
Blaine Parkin
Chief Administrative Officer/Clerk
Page 10 of 20
Report to Homes Committee of Management
From: Michele Harris, Director of Homes and Seniors Services
Date: November 25, 2025
Subject: Homes — Committee of Management — Long -Term Care Operational Report
July 1, 2025 — September 30, 2025
Recommendation(s):
THAT the report titled "Homes - Committee of Management — Long -Term Care
Operational Report July 1, 2025 — September 30, 2025" from the Director of Homes and
Seniors Services dated November 25, 2025 be received and filed.
Introduction:
This report provides an overview of the day -to day operations of the three (3) County of
Elgin Homes along with pertinent departmental and committee updates and inspections
for the period of July 1, 2025 to September 30, 2025.
Backaround and Discussion:
Ministry of Long -Term Care (MLTC) Compliance Inspection Reports Summary
MLTC inspections are unannounced and last from 1 day to 2 weeks depending on the
purpose of the inspection.
There are several types of inspections of long-term care homes as follows:
• Reactive Inspections which are done in response to complaints or critical
incident submissions and generally focus on the substance of the complaint or
incident; and follow-up inspections conducted to ensure that any compliance
orders have been addressed.
• Proactive Inspections which are broad -based inspections carried out on a
regular basis to ensure that a home is in ongoing compliance with the Act and
Regulation.
• Other types of inspections include pre -occupancy and post -occupancy
inspection visits to a home undergoing the development/redevelopment of beds.
Bobier Villa
Page 11 of 20
There were no MLTC inspections at Bobier Villa during this quarter.
Elgin Manor
Ministry inspectors visited the Home on July 23 and July 24, 2025 to conduct a critical
incident inspection. Inspection protocols utilized included Falls Prevention and
Management.
During the course of the inspection the inspectors made relevant observations,
reviewed records and conducted interviews, as applicable. There were no findings on
non-compliance.
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Ministry inspectors visited the Home on September 23 and September 24, 2025 to
conduct a critical incident inspection. Inspection protocols utilized included Falls
Prevention and Management.
During the course of this inspection, the inspectors made relevant observations,
reviewed records and conducted interviews, as applicable. There were no findings of
non-compliance.
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Terrace Lodge
Ministry inspectors visited the Home on September 22, 23, and 24, 2025 to conduct a
critical incident inspection(s), a complaint related to care and a concern related to the
breakdown of equipment/major system. Inspection protocols utilized included Resident
Care and Support Services; Housekeeping, Laundry and Maintenance Services; and,
Falls Prevention and Management.
During the course of the inspection, the inspectors made relevant observations,
reviewed records and conducted interviews, as applicable. There were no findings of
non-compliance.
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Critical Incident Systems Report Summary for all Three (3) Homes
Types of Critical Incidents — July 1, 2025 — September 30, 2025
Total
Number
—3
Homes
Abuse & Neglect — Any alleged, suspected or witnessed abuse of a
14
resident by anyone or neglect of a resident by the licensee or staff that
resulted in harm or risk of harm to the resident, misuse or misappropriation
of residents' money, misuse or misappropriation of funds provided to
licensee.
Page 12 of 20
Unlawful or Improper or Incompetent Treatment or Care — Includes care of
3
a resident that resulted in harm or risk of harm to resident.
Unexpected death — Including a death resulting from an accident or
0
suicide.
Medication Incident — Includes a medication incident or adverse drug
0
reaction in respect of which a resident is taken to hospital
Environmental Hazard — Includes breakdown or failure of the security
2
system or major equipment or a system in the Home that affects the
provision of care or the safety, security or well-being of residents for a
period greater than six hours.
Disease Outbreak
3
Contamination of Drinking Water Supply
0
Incident that Causes Injury and Transfer to Hospital — includes injury in
5
respect of which a person is taken to hospital resulting in signficant change
in status.
Controlled Substance Missing/Unaccounted — Includes missing or
0
unaccounted for controlled substance.
Written Complaint
3
The above noted critical incidents have been reviewed and internally investigated. It is
important to note that the abuse and neglect critical incident reporting includes "harm or
risk of harm". Each of the three Homes have a memory care resident home area
supporting mild to severe cognitively impaired residents that may, at times, and despite
interventions, exhibit responsive behaviours resulting in "risk of harm". The Homes are
diligent in reporting responsive behaviours in the "risk of harm" category with the
majority of the reports falling into this category. Follow up to each incident is conducted
by the management team in collaboration with both the internal and external
Behavioural Support Ontario (BSO) teams and is ongoing to develop interventions and
update plans of care to support all residents on the memory care resident home areas
and throughout the Homes.
There were three written complaints received in this quarter across the Homes and
were responded to as per legislative requirements.
The management team and continuous quality improvement teams have developed and
implemented a plan of action to address each of the critical incident related areas and
written complaints, including, but not limited to, providing additional training and
education as required.
Outbreaks
Home
Number of
Duration of
Number of
Outbreaks and
Outbreak
Resident Cases
Agents
Bobier Villa
0
n/a
n/a
Elgin Manor
#1 — Rhinovirus
#1 — 24 days
#1 — 8
#2 - COVID-19
#2 - 8 days
#2 - 2
Terrace Lodge
#1 — Rhinovirus
#1 — 24 days
#1 - 7
Page 13 of 20
The IPAC teams across the Homes continue to provide education to residents and
families and promoting recommended vaccinations (RSV, COVID, influenza,
pneumococcal, etc.). Staff vaccination promotion continues across the Homes.
Infection Prevention and Control (IPAC) managers continue to participate in the IPAC
Hub and Community of Practice meetings/opportunities. Ongoing collaboration with
Southwestern Public Health continues to support accuracy in decision -making and
planning regarding updated circulating pathogens, guidance documents and policy and
procedures.
Each Homes IPAC team conducts biweekly IPAC audits and provides staff, residents
and visitors with education to support IPAC measures including, but not limited to, hand
hygiene, personal protective equipment, passive screening for symptoms, etc. IPAC
audits are conducted weekly during suspect/confirmed disease outbreaks.
Fit testing clinics are being offered at each of our homes to support compliance with
mask fit testing requirements.
With the reduced outbreak activity within the Homes and throughout the community,
mandatory masking continued to be paused for staff, students and volunteers during
this quarter. Mandatory masking will continue to be evaluated and adjusted based on
local activity and guidance documents.
A measles policy, IPAC policy 4.39 Measles was developed in consultation with the
medical directors, Southwestern Public Health and the nursing managers to support
monitoring for measles, exposure and outbreak management in long-term care homes.
Education on the requirements of this policy has been implemented.
Occupancy Data
A 97% occupancy rate is required to support full ministry funding. All 3 Homes continue
to work diligently to support >97% occupancy rates.
Home Name
Occupancy Rate (excluding respite bed)
July 1 — September 30, 2025
Bobier Villa
99%
Elgin Manor
99%
Terrace Lodge
98%
Health System Partners (i.e. Fire, Public Health, Ministry of Labour)
• Monthly fire drills and health and safety inspections are conducted each month
on all shifts at all three Homes.
• The Ministry of Labour visited all three Homes this quarter to conduct a
proactive compliance inspection related to workplace hazards associated with
Legionella growth in water sources. There were no orders or findings at any of
the three Homes.
Page 14 of 20
• Ministry of Labour inspection visited Terrace Lodge following the Rhinovirus
outbreak related to infection prevention and control. There were no orders or
findings of non-compliance.
• Elgin Manor received a "Certificate of Achievement" from Southwestern Public
Health on September 18, 2025, for achieving a Health Care Worker Influenza
Immunization Rate of >80% during the 2024-2025 Influenza Season.
• Bobier Villa had a food safety inspection by Southwestern Public Health on
September 23, 2025. There was one finding of non-compliance in relation to food
handling (storage) and bulletin boards in the main kitchen which was corrected
during the inspection.
• Elgin Manor had a food safety inspection by Southwestern Public Health on
August 7, 2025. There was two findings of non-compliance in relation to
surfaces in need of repair for which work will be planned, and debris in
corners/work area of serveries which was corrected immediately.
• Bobier Villa evacuation exercise and annual fire inspection was completed in
September 2025, there were no findings.
• Each Home continues to prioritize monthly emergency "code drills" and are
preparing for emergency sessions with community partners in
October/November.
Departmental Updates
Department
Bobier Villa
Elgin Manor
Terrace Lodge
Administration
No changes
No changes
September 27, 2025 —
Grand Opening and
Donor Recognition
Event —
Redevelopment
Project
Adult Day
No changes
n/a
Aquatic therapy
Program
program training for
Stroke Program
Education
3 staff enrolled in
3 staff enrolled in the
3 staff enrolled in the
the Mental Health
Mental Health training
Mental Health training
training program
program with CLRI (6
program with CLRI (6
with CLRI (6
months)
months)
months)
Preceptor training
Preceptor training
Preceptor training
1 RN enrolled in
Wound Care
Canada
certification
program.
RNAO BPSO
Champion training
Page 15 of 20
Dietary
Mealsuite software
Mealsuite software
Mealsuite software
upgrade
upgrade
upgrade
implementation is
implementation is
implementation is
beginning — food
beginning — food
beginning — food
temperatures in
temperatures in
temperatures in
September;
September; ordering to
September; ordering to
ordering to come
come in October.
come in October.
in October.
We had our first
Theme days and
Hungarian/German
fine dining
meals included
meal created by front
experience. Each
Ukraine, Country
line staff member.
home area was
Hoedown and Talk
treated to white
Like a Pirate Day.
Outdoor bbq's
table cloth table
continuing in the new
service and
outdoor courtyards.
enjoyed a Prime
Rib dinner with the
trimmings.
We celebrated
Portugal. The
Manager of
Support Services
prepared a recipe
and was assisted
by one of our
residents. This
was followed by
an "arm chair
travel to Portugal"
with local tarts.
Housekeeping
No changes.
New washing machine
New washing machine
Laundry
and dryer installed.
and laundry racks to
support laundry
services.
Infection
Hand hygiene and
Hand hygiene and
Hand hygiene and
Prevention
Personal
Personal Protective
Personal Protective
and Control
Protective
Equipment (PPE)
Equipment (PPE)
Equipment (PPE)
audits conducted in
audits conducted in
audits conducted
preparation for
preparation for
in preparation for
respiratory season.
respiratory season.
respiratory
season.
Policy and procedure
Positive outcomes
Added 2 more
review and revisions.
demonstrated through
IPAC team
the audit process.
members.
Measles policy
Additional work on
development and
Training more audit
audits being done.
champions.
Page 16 of 20
implementation across
all 3 Homes.
Nursing
September -
Registered Nurse and
PICC Line and
RNAO BPSO site
Resident Care
Comfort Rounds
visit for a meeting
Coordinator certified in
Training
with champions to
health and safety
share BPG
training.
Skin and Wound App
implementation
training ongoing
project work.
Skin and Wound App
Summer students
training ongoing
successfully
Summer students
provided backfill
Summer students
successfully provided
for vacation.
successfully provided
backfill for vacation.
backfill for vacation.
Skin and Wound
Training and
App training
Training and
preparations for
ongoing
preparations for
implementation of
implementation of
InterRAI LTCF Oct. 1
Training and
InterRAI LTCF Oct. 1
preparations for
implementation of
InterRAI LTCF
Oct. 1
Continence care
team worked
diligently to
improve budget for
products.
New palliative
care team
member — new
honour guard quilt.
Program and
Canada Day
Canada Day Party with
Bus trips for ice cream,
Therapy
Celebration, Elgin
the Finlays, Outing to
the market,
County Museum
New Sarum Diner, Live
Crafting, bracelet
has started
Music with Dean &
making
Coming for
Tara, Exercise
Pet Therapy visits
monthly talks "the
Class,Lunch outing to
Music entertainment++
History of Sport in
Boston Pizza Animal
History Talks
Elgin County", "An
Aide Visit, Country
Flower Arrangements
Apple A Day talk
Painting on the Patio
and "Pigtails and
Hoedown Day with
Baking
Inkwells",Two Bus
animal visits from
Hosted a Summer
trips to Red
Hobby Hill Farm, Car
Night Market
Lobster and
Show & Live Music, St.
Ordering from local
PineCroft,
Thomas Pipes &
restaurants
Page 17 of 20
Celebrated
Drums performance,
Implementation of
Christmas in July,
Outing to Shaw's Ice
"Comforts of Home"
Christmas Bingo,
Cream, Outing to
fundraising items —
Pete Sheridan
Springbank Park for
Abby, sensory carts,
gave us a walking
the Parkinson's Walk,
"nooks" and more!
tour through St
"Ode to Summer" Party
Thomas, Shaw's
with Ice cream truck &
Ice Cream and
GT's,
Live Music Talk Like a
Art Therapy
Pirate Day, Wear
worship
Orange Day/ Truth &
opportunities,
Reconciliation Day
Sparta Tea Room
Presentation, Fish &
and Red Lobster
Chips Lunch Club,
Resident Council
Week
Resident and
Resident Council:
Resident Council:
Resident Council:
Family
Average of 8
Average of 8 members
Average of 10
Council
members in
in attendance.
members in
attendance.
Discussion Topics:
attendance at
Discussion Topics:
Resident Bill of Rights,
meetings.
Resident Bill of
Noise in the Home,
Discussion Topics:
Rights,
Remembering
Resident Bill of Rights,
Mealsuite touch
residents whom have
Resident Council
screens soft
passed, welcoming
Week planning, pool,
launch, New
new residents,
wheelchair swing,
steam table to
calendar and program
mechanical lifts,
support quality
events, satisfaction
Christmas market
meals, Treasurers
survey — draft review,
planning, measles
Report,
hairdressing services,
memo, CQI meeting
Renovations, Fine
landscaping,
overview, Satisfaction
Dining, Program
construction/renovation
Survey — draft review,
suggestions.
projects, painting,
students, spiritual
change table in visitor
services, air
Family Council:
washroom request,
conditioning and
Discussion Topics:
measles, tick
generator updates,
awareness and
outbreak
IPAC updates,
precautions, resident
Resident council
council week,
Family Council:
week, Satisfaction
accommodation rates,
Average of 5-7
survey draft
hand sanitizer
members in
review
attendance.
Family Council:
Discussion Topics:
Average of 4 members
Social Worker services
in attendance.
update, mobility, botox
Discussion Topics:
and physiotherapy
services, smoking,
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Sensory room update,
dress code, name
construction/renovation
tags, summer bbqs,
projects, landscaping,
wheelchair swing
front door access
training, stained glass
update, Walk for
windows, optometry
Parkinson's, IPAC
services,
update, Resident
temperatures, code
council week,
red procedures, CQI
Satisfaction survey
meeting overview,
draft review.
Satisfaction Survey —
draft review
Food
Breakfast meal
Menu approved
Requested a tour of
Committee
item discussion;
the new kitchen,
potential meal
residents very pleased
suggestions; fine
with the project
dining plan
upgrades.
Menu approved by
dietitian and food
committee and
implementation
beginning.
Health &
Bobier Villa
Code purple and Code
Fire plan and
Safety
evacuation
Silver drills conducted
procedures reviewed.
exercise and
New fire pull station
annual fire
and muster station
inspection was
signage installed.
completed in
September 2025,
there were no
findings.
Student
None during this
Personal Support
Personal Support
Placements
period
Worker student
Worker student
placements — 23
placements - 8
Recreation student
placement - 1
Quality — Key Performance Indicators
Key Performane
Indicator
Bobier Villa
Elgin Manor
Terrace Lodge
Falls — Provincial
April — June 4.2%
April —
June 18.4%
April —
June 18%
Average — 16.6
July -Sept. 8%
July —
Sept. 20.5%
July -Sept.
19.4%
Daily Physical
Bobier Villa has
April —June
1 %
April —
June 2%
Restraints —
maintained 0 % for
July —Sept.
1.3%
July —Sept.
1 %
21 months!
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Provincial Average-
1.4
Worsening stage 2-
April —
June 1.7%
April —
June 3.9%
April —
June 0%
4 pressure ulcers —
July —
Sept. 4.4%
July —
Sept. 3.7%
July —
Sept. 6.7%
Provincial average
2.3
Antipsychotics
April —
June 1.3%
April —
June 17.8%
April —
June 26%
without a
July —
Sept. 2.1 %
July —Sept.
19.6%
July —Sept.
15.4%
supporting
diagnosis —
Provincial Average
-20.5
Financial Implications:
None
Advancement of the Strategic Plan:
The long-term care director's update report aligns with the following Corporate Strategic
Plan priorities:
• Strategy 2: Organizational Culture and Workforce Development
• Strategy 3: Service Excellence and Efficiancy
Local Municipal Partner Impact:
None
Communication Requirements:
Information has been communicated to the appropriate departments, resident council,
family council, residents, staff and visitors as required.
Conclusion:
The long-term care homes management team continues to be thankful for the support
from Council, the Chief Administrative Officer, the Senior Management Team, and staff
in all departments as we work collaboratively to maintain and improve the quality of
services and care for our residents, families, staff and communities.
All of which is Respectfully Submitted Approved for Submission
Michele Harris Blaine Parkin
Director of Homes and Seniors Services Chief Administrative Officer/Clerk
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