10 - May 26, 2020 County Council Agenda Package 000*
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Table of Contents
I. Orders — May 26, 2020..................................................................... 2
II. Elgin County Council Minutes — May 12, 2020....................................... 3
III. Reports Index — May 26, 2020............................................................ 16
IV. Report —Warden's Activity Report — May 2020....................................... 17
V. Report — Elgin County 2020 Grant and Festival Events Partnership Program
Allocations — Recommendations .......................................................... 19
VI. Report — Tree Commissioner/Weed Inspector Year End Report for 2019..... 23
VI I. Report — Elgin-St. Thomas Economic Resiliency and Recovery Taskforce... 25
Vill. Report — Emergency Communications Summary Report........................... 81
IX. Report —April 2020 Budget Performance.............................................. 95
X. Report — Centennial Road / Elm Line Intersection Improvements — Online
Public Information Centre.................................................................. 97
XI. Report — Operation of the Elgin Manor Wastewater Treatment Plant -
Services Agreement Renewal............................................................. 130
XII. Report — Contract Award — Culvert Sliplining and Culvert Replacement
Tender No. 2020-T13........................................................................ 132
XI I I. Report —Addressing Elgin County's Connectivity Challenges.................... 134
XIV. Report — Terms of Reference: Environmental Committee and Connectivity
Committee....................................................................................... 153
XV. Report — Rural Connectivity Conference................................................ 160
XVI. Report — Electronic Meeting Provisions — post pandemic.......................... 163
XVII. Correspondence — Items for Information............................................... 165
XVIII. A Letter from the Elgin Business Resource Centre ...................................... 166
XIX. A Letter from Warden Mennill to Local Municipal Partners......................... 167
XX. A Letter from Warden Mennill to the MP................................................ 168
XXI. A Letter from Warden Mennill to the MPP.............................................. 170
XXII. Closed Meeting Agenda..................................................................... 172
1
Elgi I .
ORDERS OF THE DAY
FOR TUESDA Y, May 26, 2020 — 9:00 A.M.
ORDER
1 st Meeting Called to Order
2nd Adoption of Minutes — May 12, 2020
3rd Disclosure of Pecuniary Interest and the General Nature Thereof
4th Motion to Move Into "Committee Of The Whole Council"
5th Reports of Council, Outside Boards and Staff
6th Council Correspondence
1) Items for Consideration
2) Items for Information (Consent Agenda)
7th OTHER BUSINESS
1) Statements/Inquiries by Members
2) Notice of Motion
3) Matters of Urgency
8th Closed Meeting Items
9th Recess
10th Motion to Rise and Report
11th Motion to Adopt Recommendations from the Committee Of The Whole
12th Consideration of By-laws
13th ADJOURNMENT
Video Conference Meeting — IN-PERSON PARTICIPATION RESTRICTED
NOTE FOR MEMBERS OF THE PUBLIC:
Please click the link below to watch the Council Meeting:
hops://www.facebook.com/ElginCountyAdmin/
Accessible formats available upon request.
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e 1. t
P ragressrve by Nature
ELGIN COUNTY COUNCIL
MINUTES
May 12, 2020
Council Present: Warden Dave Mennill (electronic)
Deputy Warden Duncan McPhail (electronic)
Councillor Bob Purcell (electronic)
Councillor Sally Martyn (electronic)
Councillor Tom Marks(electronic)
Councillor Mary French (electronic)
Councillor Grant Jones (electronic)
Councillor Dominique Giguere (electronic)
Councillor Ed Ketchabaw(electronic)
Staff Present: Julie Gonyou, Chief Administrative Officer(in-person)
Jim Bundschuh, Director of Financial Services (electronic)
Brian Lima, Director of Engineering Services (electronic)
Steve Gibson, County Solicitor(in-person)
Alan Smith, General Manager of Economic Development (electronic)
Carolyn Krahn, Legislative Services Coordinator(in-person)
1. CALL TO ORDER
Elgin County Council met this 12th day of May, 2020 in the Administrative Boardroom, at
the County Administration Building, St. Thomas at 9:06 a.m.with Warden Mennill in the
chair. The Councillors and some staff participated electronically by video conference.
2. ADOPTION OF MINUTES
Moved by: Councillor Purcell
Seconded by: Councillor Giguere
Resolved that the minutes of the meeting held on April 28,2020 be adopted.
Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Gi uere Yes
Ba ham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
3. DISCLOSURE OF PECUNIARY INTEREST AND THE GENERAL NATURE THEREOF
None.
4. COMMITTEE OF THE WHOLE
Moved by: Councillor Marks
Seconded by: Councillor Jones
Resolved that we do now move into Committee of the Whole Council.
Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
3
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Gi uere Yes
Ba ham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
5. REPORTS OF COUNCIL, OUTSIDE BOARDS AND STAFF
5.1 Woodlands Harvest Activity Comparison 2006 — 2019 — Tree Commissioner/
Weed Inspector
Moved by: Councillor Ketchabaw
Seconded by: Councillor Giguere
Resolved that the report titled "Woodlands Harvest Activity Comparison 2006—
2019"from the Tree Commissioner/Weed Inspector be deferred and presented at a
later meeting.
Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Gi uere Yes
Ba ham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
5.2 Elgincentives Tax Increment Equivalent Grant Approval: Robertshaw Moncrief
Veterinary Professional Corporation — General Manager of Economic
Development
The General Manager of Economic Development presented a report regarding an
application by Robertshaw Moncrief Veterinary Professional Corporation for the
Tax Increment Equivalent Grant(TIEG)described in the Elgincentives Community
Improvement Plan. Municipal Council's and Elgin County Council's endorsement
are required for the TIEG Grant as it allows for the increase in the Municipal and/or
County taxation to be deferred for five years.
Moved by: Councillor Jones
Seconded by: Councillor Martyn
Resolved that the May 4, 2020, report titled, "Elgincentives Tax Increment
Equivalent Grant Approval: Robertshaw Moncrief Veterinary Professional
Corporation," submitted by the Director of Finance and by the General Manager of
Economic Development, be received and filed for information; and that Elgin
County Council approves the Tax Increment Equivalent Grant for Robertshaw
Moncrief Veterinary Professional Corporation for 100 %of the County's portion of
incremental taxes for a five-year period commencing on completion of construction;
and that the Chief Administrative Officer be directed to sign the financial agreement
between the County of Elgin, the Township of Southwold, and Robertshaw
Moncrief Veterinary Professional Corporation.
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Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Gi uere Yes
Ba ham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
5.3 Elgin (County)/ Menzie (MEU Consulting)— Enforcement Services Agreement
(2020) —County Solicitor
The County Solicitor presented a report on the contract parking enforcement
initiative in Port Bruce in 2019. Continued parking enforcement will be needed in
2020 in light of replacement bridge construction work, and the previous
enforcement contractors have expressed willingness to provide the same services
in 2020.
Moved by: Councillor Purcell
Seconded by: Councillor Jones
Resolved that the within Report to Council, dated May 3, 2020, and entitled "Elgin
(County)/Menzie (MEU Consulting)- Enforcement Services Agreement (2020)",
be received and filed;and that subject to finalization to the satisfaction of the
County Solicitor, County Council approve and authorize execution of an
Enforcement Services Agreement between Elgin (County) and William Menzie for
the Term commencing May 13, 2020 and ending October 31,2020.
Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Gi uere Yes
Ba ham Ed Ketchabaw No
Malahide Warden Dave Mennill Yes
8 1 0
- Motion Carried.
5.4 Reduced Speed Zone Amendment— County Road 18 (Southminster Bourne /
Third Line) —Director of Engineering
The Director of Engineering presented a report regarding a reduced speed zone
amendment. Green Lane Landfill operates three road crossings whereby landfill
construction vehicles traverse County Road 18.These crossings are controlled by
traffic control persons during their operation and as outlined in their Road Use
Agreement with the County of Elgin. In order to support these movements, it is
recommended that all three crossing locations have a reduced speed of 60km/h.
Moved by: Councillor Jones
Seconded by: Councillor Ketchabaw
Resolved that the Reduced Speed Zone By-Law 17-11 be amended as follows:
Schedule `C' (Maximum Rate of Speed 60 Kilometres per hour), Road 18, Section
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A—"From 1465 metres west of the centreline of Southdel Drive to 690 metres east
of the centreline of Southdel Drive, being a total distance of 2,155 metres."
Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Domini ue Gi uere Yes
Ba ham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
5.5 2019 County Road Maintenance Expenditures — Director of Engineerinq
Services
The Director of Engineering Services presented a summary of County Road
maintenance expenditures as reported by Elgin's member municipalities for the
2019 calendar year.
Moved by: Councillor French
Seconded by: Councillor McPhail
Resolved that the report titled "2019 County Road Maintenance Expenditures"
report be received and filed.
Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Gi uere Yes
Ba ham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
5.6 Elgin County Strategic Plan — Action Plan Update — Chief Administrative
Officer
The Chief Administrative Officer provided an update on the strategic plan which was
presented to County Council in early March 2020. The plan has been revised to
indicate progress and to note impacts on the proposed timelines as a result of the
COVID-19 pandemic.
Moved by: Councillor Jones
Seconded by: Councillor Giguere
Resolved that the Elgin County Strategic Plan—Action Plan Update report from the
Chief Administrative Officer,dated May 4, 2020 be received and filed.
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Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Gi uere Yes
Ba ham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
5.7 COVID-19: Business Continuity Planning—Chief Administrative Officer
The Chief Administrative Officer provided an update on the County's response to
the COVID-19 pandemic. The County continues to offer essential services. Staff
are monitoring the COVID-19 situation and will provide updates to Council.
Moved by: Councillor Marks
Seconded by: Councillor Ketchabaw
Resolved that the report titled "COVID-19: Business Continuity Planning" be
received and filed.
Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Gi uere Yes
Ba ham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
6. COUNCIL CORRESPONDENCE
6.1 Items for Consideration
6.1.1 Concerned citizens of Yarmouth Centre and surrounding areas with a letter
regarding the proposed Avana outdoor cannabis cultivation operation at the
St. Thomas Municipal Airport Property.
Moved by: Councillor Purcell
Seconded by: Councillor Ketchabaw
Resolved that Correspondence Item#1 be received and filed.
Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Gi uere Yes
Ba ham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
6.2 Items for Information (Consent Agenda)
6.2.1 The Ministry of Agriculture, Foods and Rural Affairs with a letter regarding
the use of community and public allotment gardens during the COVID-19
pandemic.
6.2.2 The Office of the Solicitor General with a letter announcing the extension of
the deadline for the completion and adoption of Community Safety and Well-
Being plans past January 1, 2021.
6.2.3 The Municipal Property Assessment Corporation with a letter containing a
link to their 2019 Annual Report.
Moved by: Councillor Giguere
Seconded by: Councillor Jones
Resolved that Correspondence Items#1-3 be received and filed.
Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Gi uere Yes
Ba ham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
7. OTHER BUSINESS
7.1 Statements/Inquiries by Members
None.
7.2 Notice of Motion
None.
7.3 Matters of UrgencV
None.
8. CLOSED MEETING ITEMS
Moved by: Councillor Martyn
Seconded by: Councillor Marks
Resolved that we do now proceed into closed meeting session in accordance with the
Municipal Act to discuss the following matters under Municipal Act Section 239 (2):
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In-Camera Item#1
(k) a position,plan, procedure, criteria, or instruction to be applied to any negotiations
carried on or to be carried on by or on behalf of the municipality or local board—
Southwestern Integrated Fibre Technology Presentation
In-Camera Item#2
(k)a position, plan, procedure, criteria, or instruction to be applied to any negotiations
carried on or to be carried on by or on behalf of the municipality or local board—Update—
Elgin (County) ("Elgin")/West Elgin Community Health Centre ("WECHC")—Suspension
Agreement—Meals-On-Wheels Supply Agreement
In-Camera Item#3
(k) a position, plan, procedure, criteria, or instruction to be applied to any negotiations
carried on or to be carried on by or on behalf of the municipality or local board—Cost
Sharing Agreement—Fire Training Officer/County Emergency Management Co-
Ordinator
In-Camera Item#4
(c) a proposed or pending acquisition or disposition of land by the municipality or local
board—Alzheimer Society Elgin-St Thomas Lease Agreement
In-Camera Item#5
(k) a position, plan, procedure, criteria, or instruction to be applied to any negotiations
carried on or to be carried on by or on behalf of the municipality or local board—Green
Lane Road User Agreement
In-Camera Item#6
(a) the security of the property of the municipality or local board—Administration Building
Space Needs Assessment
In-Camera Item#7
(b)personal matters about an identifiable individual, including municipal or local board
employees, (d)labour relations or employee negotiations (VERBAL)
Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Gi uere Yes
Ba ham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
9. RECESS
Council recessed at 9:30 a.m. and reconvened at 9:35 a.m.
10. MOTION TO RISE AND REPORT
Moved by: Councillor Ketchabaw
9
Seconded by: Councillor Jones
Resolved that we do now rise and report.
Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Gi uere Yes
Ba ham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
In-Camera Item#1 —Southwestern Integrated Fibre Technology Presentation
Moved by: Councillor Purcell
Seconded by: Councillor Marks
Resolved that Elgin County Council agree to provide the lender of the Southwestern
Integrated Fibre Technology Inc. (SWIFT), the County's guarantee in the amount of
$1,119,000 in support of a credit facility to provide SWIFT with short-term bridge financing
in the amount of$6,000,000 to be used by SWIFT to finance the Elgin County Project
identified in its SWIFT Contribution Agreement with the Federal/Provincial Governments;
and that the Warden and Chief Administrative Officer be authorized to send a letter of
intent to SWIFT acknowledging the intent to provide a guarantee; and further that this
guarantee shall expire once all contracts signed by SWIFT in regard to its Elgin County
Project have been fulfilled and SWIFT has been reimbursed by the Federal/Provincial
Governments in accordance with the SWIFT Contribution Agreement.
Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Gi uere Yes
Ba ham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
In-Camera Item#2—Update—Elgin (County) ("Elgin")/West Elgin Community Health
Centre ("WECHC")—Suspension Agreement—Meals-On-Wheels Supply Agreement
Moved by: Councillor Giguere
Seconded by: Councillor French
Resolved that the County Solicitor be directed to cease efforts to negotiate a Suspension
Agreement with WECHC in respect of the Meals-On-Wheels Supply Agreement.
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Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Gi uere Yes
Bayham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
In-Camera Item#3—Cost Sharing Agreement—Fire Training Officer/County Emergency
Management Co-Ordinator
Moved by: Councillor McPhail
Seconded by: Councillor Jones
Resolved that Council resolves to proceed with finalization and execution of the Cost
Sharing Agreement on the understanding that all costs and expenses associated with
employment of the Fire Training Officer/County Emergency Management Coordinator be
borne in the first instance by Elgin County but thereafter be reimbursed by all local
municipalities, namely: Bayham, Malahide,Aylmer, Central Elgin, Southwold, Dutton
Dunwich, and West Elgin,through inclusion of such costs and expenses in the annual
municipal levy by Elgin, as upper tier municipality, to each such local municipality,
collectively as lower tier municipalities; and that direction be given to the Chief
Administrative Officer and County Solicitor to revise the draft Cost Sharing Agreement to
name only co-operating local municipalities, namely: Bayham, Malahide, Southwold,
Dutton Dunwich, and West Elgin, as Local Municipalities and Parties thereto and, in
combination with Elgin, to thereafter execute the said Cost Sharing Agreement; and that
the Warden and Chief Administrative Officer be authorized to execute the said Cost
Sharing Agreement on behalf of the Corporation of the County of Elgin.
Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Gi uere Yes
Bayham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
In-Camera Item#4—: Elgin (County)/Alzheimer Society Elgin-St Thomas—Lease
Agreement- Rooms 229/223/237-1/334—450 Sunset Drive, St. Thomas, Ontario
Moved by: Councillor Giguere
Seconded by: Councillor Martyn
Resolved that County Council consider approval and authorization to execute a new one
(1)year commercial Lease Agreement in favour of Alzheimer Society Elgin-St. Thomas
("AS"or"Tenant") in respect of existing leased premises (Rooms 229, 232,237-1, and
11
334) in the established form and content and more specifically providing for increases in
Basic Rent(office-$16.83 per square foot/storage-$7.80 per square foot)with a one (1)
year renewal option at specified rental rates (office-$17.17 per square foot/storage-
$7.80 per square foot).
Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Gi uere Yes
Ba ham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
In-Camera Item#5—: Elgin (County)/Toronto (City)et. al.—Road User Agreement—
Road Crossings (County Road 18 (Third Line/Southminster Bourne)—Green Lane
Landfill
Moved by: Councillor Jones
Seconded by: Councillor Ketchabaw
Resolved that County Council consider approval and authorization to execute a Road
User Agreement with the City of Toronto and CRA Landfill Operations Limited relating to
three (3)existing and/or proposed vehicular Road crossings across County Road 18 (both
Third Line and Southminster Bourne)and thereafter proceed to approve and authorize
execution of such Agreement, in a form and of a content acceptable to the County
Solicitor, by the Warden and Chief Administrative Officer on behalf of the Corporation of
the County of Elgin.
Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Gi uere Yes
Ba ham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
In-Camera Item#6—Administration Building Space Needs Assessment
Moved by: Councillor Giguere
Seconded by: Councillor French
Resolved that staff proceed as directed.
Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
12
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Gi uere Yes
Ba ham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
In-Camera Item#7—Verbal Report
Moved by: Councillor Purcell
Seconded by: Councillor Giguere
Resolved that the verbal report from the Chief Administrative Officer be received.
Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Giguere Yes
Ba ham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
11. MOTION TO ADOPT RECOMMENDATIONS FROM THE COMMITTEE OF THE WHOLE
Moved by: Councillor French
Seconded by: Councillor Purcell
Resolved that we do now adopt recommendations of the Committee Of The Whole.
Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Gi uere Yes
Ba ham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
12. CONSIDERATION OF BY-LAWS
12.1 By-law 20-23—Non-Union Economic Adjustment
BEING a By-Law to Establish a Pay Schedule for Employees Covered by the Job
Evaluation Scale.
13
Moved by: Councillor Marks
Seconded by: Councillor Martyn
Resolved that By-Law No. 20-23 be now read a first, second and third time and
finally passed.
Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Gi uere Yes
Ba ham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
12.2 By-law 20-24—Reduced Speed Zone Amendment
BEING a By-Law to Amend the Schedule to By-Law No. 17-11 Being a By-Law to
Authorize Speed Limits.
Moved by: Councillor Purcell
Seconded by: Councillor McPhail
Resolved that By-Law No. 20-24 be now read a first, second and third time and
finally passed.
Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Gi uere Yes
Ba ham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
12.3 By-law 20-25—Confirming all Actions and Proceedings
BEING a By-law to Confirm Proceedings of the Municipal Council of the
Corporation of the County of Elgin at the May 12, 2020 Meeting.
Moved by: Councillor Jones
Seconded by: Councillor Giguere
Resolved that By-Law No. 20-25 be now read a first, second and third time and
finally passed.
Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
14
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Gi uere Yes
Ba ham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
13. ADJOURNMENT
Moved by: Councillor Marks
Seconded by: Councillor Jones
Resolved that we do now adjourn at 11:53 a.m. to meet again on May 26, 2020 at 9:00
a.m.
Recorded Vote
Yes No Abstain
West Elgin Duncan McPhail Yes
Dutton Dunwich Bob Purcell Yes
Central Elgin Sally Mart n Yes
Central Elgin Tom Marks Yes
Southwold Grant Jones Yes
Aylmer Mary French Yes
Malahide Dominique Gi uere Yes
Ba ham Ed Ketchabaw Yes
Malahide Warden Dave Mennill Yes
9 0 0
- Motion Carried.
Julie Gonyou, Dave Mennill,
Chief Administrative Officer. Warden.
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REPORTS OF COUNCIL AND STAFF
May 26, 2020
Council Reports — ATTACHED
Warden —Warden's Activity Report — May 2020
Councillor Ketchabaw— Elgin County 2020 Grant and Festival Events Partnership Program
Allocations — Recommendation
Staff Reports —ATTACHED
Tree Commissioner/Weed Inspector— Tree Commissioner/Weed Inspector Year End Report for
2019
General Manager of Economic Development — Elgin-St. Thomas Economic Resiliency and
Recovery Taskforce
Director of Community and Cultural Services — Emergency Communications Summary Report
Director of Financial Services —April 2020 Budget Performance
Director of Engineering Services — Centennial Road / Elm Line Intersection Improvements —
Online Public Information Centre
Director of Engineering Services — Operation of the Elgin Manor Wastewater Treatment Plant -
Services Agreement Renewal
Director of Engineering Services — Contract Award — Culvert Sliplining and Culvert Replacement
Tender No. 2020-T13
Chief Administrative Officer—Addressing Elgin County's Connectivity Challenges
Chief Administrative Officer— Terms of Reference: Environmental Committee and Connectivity
Committee
General Manager of Economic Development — Rural Connectivity Conference
Chief Administrative Officer - Electronic Meeting Provisions — post pandemic
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_Y`�� REPORT TO COUNTY COUNCIL
FROM: Warden Dave Mennill
DATE: May 20, 2020
SUBJECT: Warden's Activity Report — May 2020
RECOMMENDATION:
THAT the report titled "Warden's Activity Report — May 2020" from Warden Mennill
dated May 20, 2020 be received and filed.
PURPOSE:
The purpose of this report is to provide County Council with a brief update on the
Warden's recent activities.
DISCUSSION:
I would like to thank my fellow Councillors, staff working in all municipalities across the
County and the community for your attention to pandemic prevention measures. It is
making a big difference. If we continue to diligently follow the guidelines of the Ministry of
Health and Southwestern Public Health, we can keep this virus at bay and gradually
reopen and rediscover our community.
This week we have seen more changes locally as the Province's recovery planning
continues and some restrictions are easing. These announcements signaled that it's time
to start looking ahead and making plans for a safe transition back to more "normal"
operations for the County. While plans are being made to gradually re-open our economy
and our community, we must remain diligent and remember that we are all part of the
solution to this pandemic.
The Chief Administrative Officer and her team have, for some time now, been diligently
planning for the time when a number of suspended or cancelled programs and services
resume. It is evident that any actions will be carefully planned, slowly implemented and
closely monitored. Once more information is received by the Province, the CAO and her
team will work to reopen in a planned and safe manner, as quickly as possible. Staff will
require time to review any regulations and guidelines before providing more information to
staff and residents.
Maintaining staffing levels at our Long-Term Care Homes remains a top priority for the
Emergency Management Team. We will require the ongoing support, flexibility and
understanding from staff and the community as we develop plans to support providing safe
services. We will not be in a position to reopen municipal facilities or resume services until
there are appropriate health and safety precautions and staffing plans in place.
17
ACTIVITIES:
• Rural Initiatives and Planning Advisory Committee
• CSWB —webinar recording for Advisory Committee activities/input
• Communications
o Letter sent to MP Vecchio and MPP Yurek regarding Elgin County's
Connectivity Challenges
o Long Weekend Message from the Warden
• Correspondence
o Thank-you letters were sent to the following individuals/organizations:
■ Aylmer Canadian Tire
■ Avon Feed Mill
■ West Elgin Mutual
■ VanLahti's Cafe & Eatery
■ Al's Pizzeria
■ Bruce Power
■ Family Flowers
■ Canada Sews London — Middlesex
■ Flexus Industries
■ Sew Strong St. Thomas Elgin
■ Wayside Dining Lounge
• AMO and conferences
• Radio Interview with AM980 regarding the Port Bruce Bridge and the impact of
COVID-19 on businesses
• Roundtable Discussion with the Elgin Federation of Agriculture
CONCLUSION:
On behalf of Elgin County Council, I would like to thank all of those individuals who are
risking their health on a daily basis to provide for our safety. This includes our front-line
health care workers and emergency services personnel, the dedicated staff at our Long-
Term Care Homes and retirement homes, and all others attending to our most basic
needs in retail, transportation or other important service areas.
All of which is Respectfully Submitted
Dave Mennill
Warden
18
�[u n,xiwr d
EIgt-11 U"tu I t 4r
REPORT TO COUNTY COUNCIL
FROM: Councillor Ed Ketchabaw, Chairman — Rural Initiatives and Planning
Advisory Committee
DATE: May 14, 2020
SUBJECT: Elgin County 2020 Grant and Festival Events Partnership Program
Allocations — Recommendation
RECOMMENDATION:
THAT Elgin County Council provide $6250 in funding to Eat2Learn through the 2020
Grant and Festival Events Partnership Program, providing 90% of funding up front with
the remaining funds to be paid upon receipt of a final report; and
THAT Elgin County Council provide $150 in funding to support tourism signage for the
Aylmer-Malahide Museum through the 2020 Elgin County Tourism Directional Signage
Grant Program.
INTRODUCTION:
A number of events and programs have been cancelled in Elgin County in response to
the COVID-19 pandemic, provincial orders to limit gatherings, the closure of non-
essential businesses and our community's efforts to stop the spread of the virus locally.
The purpose of this report is to provide an overview of the Rural Initiatives and
Planning Advisory Committee's most recent meeting, held on May 12, 2020 and
recommends that one (1) additional grant be awarded to Eat2Learn and that Aylmer-
Malahide Museum and Archives be awarded $150 for a sign through the Elgin County
Tourism Directional Signage Grant program.
DISCUSSION:
2020 Grant and Festival Events Partnership Program
County Council, as part of its 2020 budget process, approved a budget of$61,871 for
the 2020 Grant and Festival Events Partnership Program. At its meeting on March 10,
2020, the Rural Initiatives and Planning Advisory (RIPA) Committee reviewed
applications for grants from 14 community organizations totaling $82,980. The RIPA
Committee's preliminary recommendations made at this meeting were subsequently
adjusted due to COVID-19.
At its meeting on April 14, 2020, Elgin County Council approved funding for the
following organizations through the Elgin County 2020 Grant and Festival Partnership
Program, as recommended by the RIPA Committee:
19
Tillsonburg and District Multi-Service Centre $4780
Quad County Support Services $2000
Second Stage Housing $13400
Total $20,180
The above noted organizations urgently needed funding to support their services
through the pandemic and each have received 90% of funding up front, with the
remaining funds to be paid upon receipt of a final report.
Anticipating that several events and programs would be cancelled as a result of the
COVID-19 pandemic, staff requested that organizations with outstanding grant
applications provide additional information with respect to the status of their proposal.
The RIPA Committee reviewed status updates from applicants at a Committee meeting
held on May 12, 2020.
It was clear from the feedback received from applicants that COVID-19 has created a
looming sense of uncertainty for festival and event organizers. As expected, a number
of fairs, events and programs will be cancelled in 2020 and at least two grant proposals
were withdrawn. A number of organizations were not able to definitively say whether
their event or service would proceed as planned and some applicants indicated that
they required more time to adjust their plans.
A revised proposal was received from Eat2Learn (attached). This organization
provides community-based support, resources and funding for schools in Elgin-St.
Thomas operating school nutrition programs. With the closure of schools extended to
May 31, 2020, and possibly longer, this organization has partnered with several local
food banks to assist families who need food at this time. As the COVID-19 crisis
continues to unfold, the Committee discussed the importance of providing immediate
funding to Eat2Learn to assist with food insecurity issues experienced by children and
families during the pandemic. It is recommended that County Council award $6250 to
Eat2Learn.
2020 Elgin County Tourism Directional Signage Grant Program
Non-profit organizations in Elgin County are eligible to apply for a maximum of$150 for
tourism signage. An application was received from the Aylmer-Malahide Museum and
Archives for the installation of a directional sign at the south entrance to Aylmer on
Highway#73 (Imperial Road). The RIPA Committee reviewed this application and
recommends that Council approve the request for signage.
CONCLUSION:
The RIPA Committee plans to meet again as soon as additional information is received
from applicants who were unable to definitively indicate whether their event/program
would proceed as planned. The Committee will finalize their recommendations once
20
information is received from all remaining applicants. A tentative date for this meeting
has been set for June 9, 2020.
All of which is Respectfully Submitted
Councillor Ed Ketchabaw
Chairman, Rural Initiatives and Planning Advisory Committee
21
EAT�
�� LEARN
Elgin School Nutrition Network
204 First Avenue - Box 22009 * St. Thomas, Ontario * N5R 4P0 * 519-207-1040
April 27, 2020
County of Elgin
450 Sunset Drive
St. Thomas, ON N5R 5V1
Dear Grant Review Committee:
In December 2019, our organization applied for a grant in support of School Nutrition Programs across
Elgin County. Given the recent COVID-19 outbreak, and with school closures now extended to May 31st
and possibly longer, we continue to be concerned for students who would typically access our breakfast,
snack and lunch programs during the school day. Our method of supporting students and their families
has dramatically changed and we are putting forth a revised request to the County for $6,250.00.
Knowing that food insecurity is an ongoing issue for children and their families and even more so now
without access to school food programs, we have partnered with several local food banks to assist families.
Unfortunately, the initial response was low and slow and, for a variety of reasons, families were hesitant
to reach out to their local food bank. Given that, we established three food distribution sites across the
County (Dutton,Aylmer and Port Burwell) to help get both food and funds to families with possible plans
to expand locations should the need arise. Pre-packed food boxes are available for pick-up by school
families at our sites and where transportation is an issue, we have a team of volunteer drivers completing
"porch drops". In addition, grocery cards are available to families at our distribution sites and have also
been allocated to principals to distribute to families,particularly those dealing with food allergies or
cultural food preferences.
At first, 100 food boxes was meeting the initial need, but we have had a 50% increase in demand, with 11
of the 17 County schools making requests, based on recent"wellness calls" made by teachers to their school
families. Working within our finite budget, 150 food boxes is our present capacity although we have the
food supply and manpower to go beyond this ceiling as we anticipate a rise in numbers. Financial support
from the County would allow us to increase our capacity by almost 20%, having a significant impact on the
growing need in our community.
We hope you will look favourably upon our request and should you need any additional information
regarding this revised proposal,please contact me at the number listed above.
Sincerely,
C Lc� e�✓ 1����c�t
Charlotte McDonald
Community Development Coordinator
eat2learn@gmail.com
(4)/ostapEl�" is
v. United Way
F Elgin Middlesex
22
REPORT TO COUNTY COUNCIL
Nor. xMYa Yrr awn
FROM: Jeff Lawrence, Tree Commissioner/Weed Inspector
DATE: May 19, 2020
SUBJECT: Tree Commissioner/Weed Inspector Year End Report for 2019
RECOMMENDATIONS:
THAT the report titled "Tree Commissioner/Weed Inspector Year End Report for 2019" from
the Tree Commissioner/Weed Inspector, dated May 19, 2020 be received and filed; and
THAT the Tree Commissioner/Weed Inspector be directed to provide an activity report
covering the first quarter of 2020 (January 1 to March 31, 2020) at the June 9, 2020
meeting of County Council; and
THAT the Tree Commissioner/Weed Inspector be directed to provide quarterly activity
reports to Council as follows: Quarter 2 (April, May, June), Quarter 3 (July, August,
September), Quarter 4 (October, November, December) as well as a Year End Report for
2020; and further
THAT Council provide direction with respect to whether there is a need for any additional
information to be included in the Tree Commissioner/Weed Inspector reports on a go-
forward basis.
INTRODUCTION:
Pursuant to the KCCA/Elgin County Agreement to Deliver Tree Commissioner/Weed
Inspector Services, the Tree Commissioner/Weed Inspector is required to provide a
quarterly statistical report on Tree Commissioner and Weed Inspector Activities. For the
past number of years, quarterly reports have not been provided and an annual report has
been presented to County Council.
It is important to note that Council did not receive a summary of 2019 activities at the end of
2019. Moving forward, regular quarterly reports will be provided to Council in a timely
fashion to ensure compliance with the KCCA/Elgin County Agreement to Deliver Tree
Commissioner/Weed Inspector Services.
The following is a summary of activity related to the Elgin Woodlands Conservation By-Law
for the period of November 1, 2018 to October 31, 2019 and weed inspection activity for the
2019 season. A report summarizing first quarter activities in 2020 (January 1 to March 31,
2020) will be presented to County Council on June 9, 2020.
23
DISCUSSION:
Logging Activity/Applications to Harvest:
A total of 97 applications to harvest were submitted from November 1, 2018 to October 31,
2019. This number is down from 114 in 2018. Applications were filed by municipality as
follows: West Elgin 13 (12), Dutton/Dunwich 9 (9), Southwold 16 (11), Central Elgin 25
(20), Malahide 14 (34), and Bayham 20 (28). The total volume harvested was consistent
with 2018 at approximately 3 million board feet. The total forested area involved in these
harvests was approximately 2700 acres. (2018 totals are in brackets).
Applications for Woodland Clearings:
There were three applications received to clear portions of woodlands within the county in
2019, for a total area to be cleared of 2.3 hectares (-5.7 acres). Two of these applications
were approved conditional upon conformity with Elgin County's "No Net Loss" policy. One
application approved for clearing was located in the Township of Southwold for clearing 1.6
hectare (-3.95 acres). The second application approved for clearing was located in the
Municipality of Dutton/Dunwich for clearing 0.4 hectare (-1 acre). Council denied an
application to clear 0.3 hectare (-0.74 acres) in the Municipality of West Elgin.
Violations:
There were a number of circumstances where trees were cleared by landowners without
first receiving the required permit or authorization. All of these situations were considered
minor and were resolved. Discussions regarding non-compliance with the court ordered
reforestation order are ongoing with a landowner charged with violations of the Elgin
Woodlands Conservation By-law in 2015.
Weed Complaints and Orders:
A total of 11 complaints were received over the 2019 season. This number is consistent
with those received in 2018. No Weed Destruction Orders were issued in 2019.
Meetings and Workshops:
Presentation was provided to Municipality of Dutton/Dunwich outdoor staff as part of their
health and safety training, to assist with identifying and dealing with noxious weeds that
present potential risk to employee health.
The Woodlands Conservation By-law was promoted at the Western Fair Farm Show in
March. The "Measuring Up" presentation was given at the Carolinian Forest Festival.
All of which is Respectfully Submitted Approved for Submission
Jeff Lawrence Julie Gonyou
Tree Commissioner/Weed Inspector Chief Administrative Officer
24
m
m^"mxiwr EIgt-11CU"tuu�� REPORT TO COUNTY COUNCIL
FROM: Alan Smith, General Manager of Economic Development
DATE: May 18, 2020
SUBJECT: Elgin-St. Thomas Economic Resiliency and Recovery Taskforce
RECOMMENDATION:
THAT the May 18, 2020, report titled, "Elgin-St. Thomas Economic Resiliency and
Recovery Taskforce," submitted by the General Manager of Economic Development, be
received and filed for information.
INTRODUCTION:
The COVID-19 outbreak is a human tragedy and has a growing impact on the global
economy. COVID-19 is not only a public-health challenge, but also an economic one. In
Canada, like in other areas around the globe, business and industry have been
particularly affected or will take a long time to return to a stage of viability. To assist, all
levels of government have put some sort of support programs or assistance in place to
help the vulnerable sectors and the business community. This assistance has taken the
form of loans, wage subsidies, work sharing, and tax deferral, just to name a few.
It is however imperative that the needs of the local business community are continually
being monitored and addressed and that key sectors are supported during the
pandemic. Longer-term economic recovery strategies and actions also need to be
developed to support the local economy as it is critical to start looking beyond the virus
to ensure the business community and local industry can recover and thrive as quickly
as possible.
Recognizing the importance of addressing the continued needs of the business
community and key sectors that contribute to the Elgin-St. Thomas economy, and the
critical need for planning for future recovery, Elgin County's Economic Development
department reached out to stakeholders within the Elgin-St. Thomas area, to collaborate
on how to best respond to the economic crisis that is currently impacting the local
business community. This collaboration resulted in the formation of the Elgin-St.
Thomas Economic Resiliency and Recovery Taskforce, led by the County of Elgin's
Economic Development department.
DISCUSSION:
During times of crisis or issues of a specific concern, it is not uncommon for a nation or
even a community to form a committee or a taskforce to help address the situation at
hand. To address the negative impacts that the COVID-19 pandemic is inflicting upon
the local economy, Elgin County's Economic Development department engaged with
key stakeholders to respond to the COVID-19 crisis. This engagement resulted in the
25
formation of a taskforce to address the economic concerns of the Elgin-St. Thomas
area.
After initial discussions with stakeholders in March, the Elgin-St. Thomas Economic
Resiliency and Recovery Taskforce (ERRT) was launched on April 9, 2020, to mitigate,
through cooperative actions, the potential economic impact to business and to the Elgin-
St. Thomas economy, from the COVID-19 pandemic.
The ERRT is a collaborative initiative representing the Elgin-St. Thomas area consisting
of Local Government, key sector stakeholders, and organizations with a primary
mandate on economic development and are business-facing. Members share best
practices, identify gaps in supports, and plan future strategies, programs, and initiatives
to address the continued needs of the business community and key sectors that
contribute to the Elgin-St. Thomas economy.
In the month of April, the taskforce met weekly as it was imperative that priorities be
developed that could be undertaken as a collective body and worked on within each
member's respective organization. The following are the priorities of the taskforce which
are also highlighted in appendix one:
• Undertake an environmental scan of all that is possible to support the local
business community and key sectors through the appropriate surveying
techniques.
• Work together to identify and find solutions to potential gaps in business supports
to lessen the impacts of COVID-19.
• Provide resources and information to support the business community and key
sectors.
• Advocate for the urgent needs of the business community and key sectors to the
Provincial and Federal levels of government utilizing the Western Ontario
Wardens Caucus.
• Work cooperatively to ensure as many businesses as possible survive the
COVID-19 crisis.
• Promote businesses that are open/offering service, including local food and agri-
businesses.
• Emerge from the COVID-19 pandemic, with an acknowledgment among member
organizations that there will be a need for a special focus on the local economy,
to build confidence in business and consumers so that they can return to more
normal commerce and employment.
• Identify immediate and longer-term economic recovery strategies for the Elgin-St.
Thomas economy.
• Facilitate economic recovery following the COVID-19 pandemic.
Although the above priorities are not listed in any particular order, given that there is no
set economic recovery plan ready and available to use, it was necessary that an
environmental scan of the local business community be immediately undertaken.
Consequently, the results of two (2) surveys have assisted taskforce members in
developing and implementing programs, actions, and provided information to help with
the advocacy efforts of the Western Ontario Wardens Caucus (WOWC). It should be
noted that similar surveys were conducted in other counties. These results were then
26
compiled by the WOWC Economic Development function. The most recent results from
the Elgin County COVID-19 Business Impact Study 2.0 can be found in appendix two
while the survey summary report from the WOWC is presented in appendix three, of this
report.
Through collaborations, members are successfully meeting the priorities of the
taskforce. Members of ERRT have provided critical loans and business grants to
businesses. Networking among members have resulted in directing businesses to local,
provincial and federal programs that have helped mitigate the effects that COVID-19 is
having on them. Advocacy for key sectors that play a vital role in supporting the Elgin-St.
Thomas economy are being constantly addressed. Promoting the Local Love and the
Support Elgin initiatives provides marketing awareness to residents that some local
businesses are providing service, although limited. Members of ERRT have compiled
and are regularly updating a listing of Personal Protective Equipment (PPE) that is
currently being produced by local manufactures. This information has proved useful for
those businesses and healthcare providers in search of PPE.
The above-mentioned actions of the ERRT members are just some of the initiatives that
are addressing the priorities of the taskforce. To continue the development and
implementation of programs and initiatives to support the business community and the
key sectors that comprise the Elgin-St. Thomas economy, it is clear a collaborative
approach among stakeholders needs to be maintained. The ERRT will be in place to the
end of the year.
CONCLUSION:
Although the provincial and federal levels of government are helping business and
industry, it is imperative that the needs of the local business community are continually
being monitored and addressed and that key sectors comprising the Elgin-St. Thomas
economy are supported during the pandemic. Members of the ERRT are working to
address the immediate and longer-term economic recovery strategies and actions to
support the business community and local economy.
The immediate actions of the taskforce are meant to ensure as many businesses as
possible survive the COVID-19 crisis. Longer-term, as the Elgin-St. Thomas area begins
to emerge from the COVID-19 pandemic, there will be a need for a special focus on the
local economy, to build confidence in business and consumers that they can return to
more normal commerce and employment. Taskforce members working collaboratively to
achieve a common set of priorities while maintaining their distinct roles within each
organization, is proving to be successful. To have Elgin-St. Thomas return to a strong
vibrant economy, the work of the ERRT may need to be in place beyond the end of
2020.
All of which is Respectfully Submitted Approved for Submission
Alan Smith Julie Gonyou
General Manager of Economic Development Chief Administrative Officer
27
Elgin-St. Thomas Economic Resiliency and Recovery Taskforce:
An Overview
Background/Purpose
The Elgin-St. Thomas Economic Resiliency and Recovery Taskforce (ERRT) was
launched on April 9t", 2020, to mitigate, though cooperative actions, the potential
economic impact to business and to the Elgin-St. Thomas economy from the COVID-19
Pandemic. The ERRT is a collaborative initiative representing the Elgin-St. Thomas
area consisting of Local Government, key sector stakeholders, and organizations with a
primary mandate on economic development and are business-facing. Members share
best practices, identify gaps in supports, and plan future strategies, programs, and
initiatives to address the continued needs of the business community and key sectors
that contribute to the Elgin-St. Thomas economy.
Objectives
Work collaboratively to identify immediate support requirements and longer-term
economic recovery actions and strategies for businesses and key sectors, that comprise
the Elgin-St. Thomas economy.
Provide member organizations with information and actions that will inform their
respective decision-making with respect to economic support and recovery efforts.
Priorities
• Undertake an environmental scan of all that is possible to support the local
business community and key sectors through the appropriate surveying
techniques.
• Work together to identify and find solutions to potential gaps in business supports
to lessen the impacts of COVID-19.
• Provide resources and information to support the business community and key
sectors.
• Advocate for the urgent needs of the business community and key sectors to the
Provincial and Federal levels of government utilizing the Western Ontario
Wardens Caucus.
• Work cooperatively to ensure as many businesses as possible survive the
COVID-19 crisis.
28
• Promote businesses that are open/offering service, including local food and agri-
businesses.
• Emerge from the COVID-19 pandemic, with an acknowledgment among member
organizations that there will be a need for a special focus on the local economy,
to build confidence in business and consumers so that they can return to more
normal commerce and employment.
• Identify immediate and longer-term economic recovery strategies for the Elgin-St.
Thomas economy.
• Facilitate economic recovery following the COVID-19 pandemic.
Taskforce Membership
The ERRT is facilitated/directed by the County of Elgin's Economic Development
department. Membership consists of individuals that within their organizations, are
accountable for some aspect of economic development and/or functions specifically
related to accomplishing the objectives of the Taskforce. Given the fluid nature of the
current pandemic, membership will be constantly evaluated to accommodate the ever-
changing situation. Membership requirements also may change when transitioning from
a stabilizing phase to a rebuilding or recovery stage, for instance.
Economic Resiliency and Recovery Taskforce: Composition
Function/Sector Organization
Local Economic Development • County of Elgin (Economic
Development and Tourism,
including corporate representation)
• St. Thomas Economic
Development Corporation
• Elgin/St. Thomas Small Business
Enterprise Centre
• Elgin Business Resource Centre
Local Municipal Partners • Municipality of West Elgin
(representation is the decision of each • Municipality of Dutton Dunwich
municipality's CAO) • Township of Southwold
• Municipality of Central Elgin
• Town of Aylmer
• Township of Malahide
• Municipality of Bayham
29
Business Community • St. Thomas and District Chamber
of Commerce
• Aylmer and Area Chamber of
Commerce
• Aylmer BIA
• Port Stanley BIA
Regional Economic Development • Western Ontario Wardens Caucus
Workforce Development • Elgin Middlesex Oxford Workforce
Planning and Development Board
Tourism Sector • Southwest Ontario Tourism
Corporation
Agriculture • Elgin Ontario Federation of
Agriculture
Manufacturing • Ministry of Economic
Development, Job Creation and
Trade
Commercial Fishing • Ontario Commercial Fisheries'
Association
Sub-Committees
The Task Force can establish sub-committees to focus on specific priority areas, like:
manufacturing, agriculture and agri-food, tourism, and small-medium size business etc.
Meetings
The Economic Resiliency and Recovery Taskforce is facilitated by Elgin County's
General Manager of Economic Development. Meetings take place every other week
(Thursdays at 9:30am EDT by Webex), more often as needed, based on consensus of
members.
Procedure and Principals of Participation
The Taskforce shall operate by consensus.
Each member of the Taskforce adheres to the following principles of participation:
• While the health and well-being of people is of greatest priority, this taskforce
focus is on the economic well-being of the Elgin-St. Thomas area.
30
• Members participate in discussions in a manner that allows each person to freely
present their ideas and perspectives and reflects the group's commitment to
collaboration and moving items forward.
• Contributes in a way that does not restrict each person to their specific role within
their organizations but allows each individual to look at issues from an Elgin-St.
Thomas regional perspective.
• Considers how to participate in meetings so that discussions are designed to be
more than talk and instead focused getting things done together.
• Members are collectively accountable for the quality of the discussions and their
results.
Timeframe
The Taskforce is established till the end of 2020. Depending on the status of the
COVID-19 pandemic, the operations of the taskforce might continue into the year 2021.
31
Q1 Which of the following best describes the impact of COVID-19 on your
business right now?
Answered: 1.78 SlIdlplpa d:: 0
Impact is
limited so far
ill
Impact is
noticeable b...
Impact is
significant...
Impact is very
significant...
Business is
now closed...
Business is
now closed.MEN ,
O% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
ANSWER CHOICES RESPONSES
Impact is limited so far 3.93% 7
Impact is noticeable but not significant 8.99% 16
Impact is significant and steadily increasing 24.16% 43
Impact is very significant and growing fast 17.98% 32
Business is now closed permanently 2.25% 4
Business is now closed temporarily 42.70% 76
TOTAL 178
32
Q2 What measures are you likely to use/need to address the economic impact
of COVI D-19?
Answwire& 1.78 Skipped- 0
Layoffs
Emergency Loans
Shut down of
operations
Redhoui enof .
Implementing
flexible wor...
Diversification
O% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
ANSWER CHOICES RESPONSES
Layoffs
16.29% 29
Emergency Loans 21.35% 38
Shut down of operations 26.40% 47
Reductions in house of operations/productions 16.85% 30
Implementing flexible work hours/work from home options 6.74% 12
Diversification
12.36% 22
TOTAL 178
33
Q3 Have you accessed any government support?
Q4 If yes, which supports have you accessed? (check all that apply)
Answered: 11S Sllkijpjped: 63
Wage Subsidies
Canada
Emergency Ba...
Enhanced
Work-Sharing...
Strategic
Innovation Fund
Canada Emergency...
Ontario
Together Fund
Mental Health
Support
Other
spec(please
fy}
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
ANSWER CHOICES RESPONSES
Wage Subsidies
26.09% 30
Canada Emergency Bank Account 31.30% 36
Enhanced Work-Sharing Program 0.87% 1
Strategic Innovation Fund 0.00% 0
Canada Emergency Response Benefit 56.52% 65
Ontario Together Fund 0.00% 0
Mental Health Support 1.74% 2
Other(please specify) 20.00% 23
Total Respondents: 115
35
# OTHER(PLEASE SPECIFY) DATE
1 None 4/29/2020 4:19 PM
2 Small business loan 4/29/2020 3:16 PM
3 None 4/28/2020 11:48 AM
4 we are looking at others, but are in the process of applying 1 4/20/2020 10:54 AM
5 none yet 4/20/2020 10:41 AM
6 none 4/20/2020 8:41 AM
7 Small business loan 4/18/2020 12:40 PM
8 not eligible 4/18/2020 12:01 PM
9 None 4/16/2020 9:32 PM
10 None 4/16/2020 5:23 PM
11 None 4/16/2020 4:37 PM
12 None 4/16/2020 12:51 PM
13 We have never had any funding. 4/16/2020 11:16 AM
14 support for single proprietorships without staff 4/16/2020 8:24 AM
15 none 4/15/2020 11:16 PM
16 NA 4/15/2020 10:30 PM
17 Student summerjobs 4/15/2020 10:10 PM
18 Staff will acess CERB personally. 4/15/2020 9:07 PM
19 1 haven't found anything I qualify for yet. 4/15/2020 7:39 PM
20 1 have applied for the above just yesterday&will for the wage subsidy once the procedure is clarified 4/15/2020 2:50 PM
21 seasonal operation-not eligible at this time 4/15/2020 2:39 PM
22 None available 4/14/2020 5:43 PM
23 None 4/14/2020 4:53 PM
36
Q5 What do you need most from your local municipal government right now?
(choose the item of greatest need)
Answered: 1.78 Skiilp1ped': 0
Tax
Property
i sta n ce 11\\\l1\\\l1\\\l1\\\l1\\\l1\\\l1\\\l1\\\l1\\\l1\\\l1\\\l1\\\l1\\\l1\\\l1\\\l1\\\l1\\\l1\\\l1\\\l1\\\l\ll\\\l
Childcare
Break on
municipal...
Information
and Leadersh...
Grants/Cash...Financial
Nothing
Promotion
Marketing...
Other s p e c i f Y)
O% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
ANSWER CHOICES RESPONSES
Property Tax Assistance 22.47% 40
Childcare
2.81% 5
Break on municipal charges and utilities 30.90% 55
Information and Leadership(updates on initiatives) 18.54% 33
Financial Grants/Cash Flow/Emergency Funds 44.94% 80
Nothing
4.49% 8
Promotion Marketing Assistance(During and After COvID-19) 19.66% 35
Other(please specify) 12.36% 22
Total Respondents: 178
37
# OTHER(PLEASE SPECIFY) DATE
1 Open up the province 4/29/2020 4:19 PM
2 to open because some business are deemed essential and i serve more than them IE: Bicycles are 4/25/2020 9:02 AM
essential?Stereos are essential BUT this store does it all and supports low income
3 tax break,on land not being able to use, 4/24/2020 10:04 AM
4 rent relief 4/17/2020 7:48 AM
5 Removal of the 5,000 baseline income for last year 4/17/2020 7:32 AM
6 Access to theatre space 4/17/2020 12:03 AM
7 We are a roofing company in Elgin County and when we call the hotline provider we can't get straight 4/16/2020 10:25 PM
answers as to what exactly we are allowed to Do in certain roof emergencies as we want to follow
precautions and do our part and we also have to service our customers.
8 Ability to continue construction on my project,safely,some construction is allowed to continue,mine 4/16/2020 5:23 PM
is not
9 How to modify for vivid 19 4/16/2020 4:37 PM
10 Commercial rent 4/16/20204:17 PM
11 Support for non profit grassroots organizations 4/16/2020 3:38 PM
12 Get the country orking again.Get a vaccine and test kits out to EVERYONE.The negative people should 4/16/2020 1:55 PM
go back to work and school the positive only to stay home.this is ridiculouse,making all the negative
people stay away from workl
13 I need access to childcare for my employees.They are still working 4/16/2020 1:48 PM
14 Not sure 4/16/2020 10:51 AM
15 a quick and easy acceptance of our farm site plan,remove any time barriers for future growth for 4/15/2020 8:18 PM
when virus free time comes,then we can make up lost ground.
16 Rent and utility assistance 4/15/2020 7:34 PM
17 Freeze if business and BIA taxes for five years 4/15/2020 3:06 PM
18 CEBA-remove minimum 50K payroll criteria from accessing 40K interest free loan 4/15/2020 3:03 PM
19 Nothing right now..but maybe later 4/15/2020 2:31 PM
20 To align with the other provinces and deem our business essential 4/14/2020 9:25 PM
21 Be able to operate 4/14/2020 7:11 PM
22 Some support on advertising for all businesses that when it is appropriate to do so that business is 4/14/2020 6:02 PM
certainly open
38
Q6 Beyond what has already been announced, what do you need from the
provincial and federal governments?
Airrswered: : .19 Slldpped: 59
39
# RESPONSES DATE
1 That vaccination remain an individual's choice. 5/1/2020 8:54 AM
2 Restrictions lifted 4/29/20204:19 PM
3 Lower Property tax could be really be a benefit in this region. 4/29/2020 3:16 PM
4 Open the economy fully 4/29/2020 2:32 PM
5 Tax deferral or forgiveness 4/29/2020 11:33 AM
6 Nothing 4/28/2020 11:48 AM
7 Government grants. 4/27/2020 7:19 PM
8 GET BUSINESS BACK OPEN!!!!!!I don't want to take out more loans.I've already lost$15 0000 of our 4/27/2020 2:09 PM
personal savings.Please follow suit of other provinces and get kids back to school and my business
open!!!!!
9 not sure.Will have to wait and see the post-covid-19 impact. 4/25/2020 8:53 PM
10 Not sure 4/25/2020 8:36 PM
11 to open 4/25/2020 9:02 AM
12 they need to provide a toolkit for businesses to get operational safely.masks,touch less 4/24/2020 1:18 PM
thermometers,equipment for mass disinfecting.
13 land tax exemtion 4/24/2020 10:04 AM
14 1 would like to see grants which makes it interesting to invest when business is back to normal 4/22/2020 12:34 PM
15 With everyone touched financially by this Banks are still getting all their money.A relief on your 4/22/2020 8:25 AM
mortgage but the interest is added after the time of the relief.Seems wrong!
16 Leadership 4/22/2020 7:46 AM
17 Grant money not loans I am a same business and can't afford loans 4/21/2020 9:15 PM
18 Commercial rent subsidy.Grants rather than deferrals.Breaks on payables like employee deductions. 4/21/2020 8:00 PM
19 Open the business market up slowing 4/21/2020 7:44 PM
20 N/a 4/21/2020 6:22 PM
21 Larger amounts of grants/loans 4/21/2020 3:09 PM
22 A recognition that the length of these programs might need to be extended. 4/21/2020 1:44 PM
23 We just have been told that the CEWS(75%wage subsidy)is not available for Conservation 4/21/2020 10:57 AM
Authorities,which are Charitable Organizations,but some are saying are excluded from eligibility for
the CEWS.We were counting on this funding.If we truly are deemed ineligible,there will need to be
something to help us or we will have severe financial difficulties recovering from the shut down.
40
24 Grants to help small business survive 4/20/2020 10:49 PM
25 Wage top up for those who have reduced hours but do not qualify for the CERB benefits 4/20/2020 10:36 PM
26 Grants and/or loan or bill forgiveness 4/20/2020 3:13 PM
27 Tax reductions 4/20/2020 2:25 PM
28 Some positive information their plan to restart the economy so it will be safe. 4/20/2020 11:20 AM
29 They are generous.If we can resume business within a month we should be able to pull through 4/20/2020 10:54 AM
30 TO REOPEN BUSINESS SLOWLY. 4/20/2020 10:50 AM
31 Funding support beyond June,when covid 19 financial assistance orograms end. 4/20/2020 10:48 AM
32 ... 4/20/2020 10:41 AM
33 Government grants. 4/20/2020 10:13 AM
34 Accurate updates as to virus 4/20/2020 10:12 AM
35 clear information about programs 4/20/2020 9:39 AM
36 more government money each month to help with the cost of living 4/20/2020 8:41 AM
37 It could take years for small business to recover..if at all-financial support to small business must 4/18/2020 12:40 PM
continue beyond the pandemic
38 tax relief on properties used for safe home grant program dollars 4/18/2020 12:01 PM
39 Right now,I am able to cope. 4/18/2020 11:41 AM
40 Better answers on programs introduced.Currently subject to our interpretation and if given subject to 4/18/2020 9:21 AM
clawback.Need to know on the right programs from the get go.
41 Not eligible for any government loans or grants.Hoping that business has enough funds to keep paying 4/18/2020 1:06 AM
rent,insurance,utilities,loan payments till money runs out,even tho revenue is now been 5 weeks of 0
income.
42 Easier access to small business loans for businesses without employees. 4/17/2020 1:25 PM
43 Tabby's Treasures Gift Shop is a fundraiser for Animal Aide.Without money coming in each month 4/17/2020 12:26 PM
from the Gift Shop,Animal Aide is very short on money.
44 _n/a 4/17/2020 9:55 AM
45 More funding!! 4/17/2020 9:50 AM
46 deadlines extended on deferred payments 4/17/2020 7:48 AM
47 Removal of the$5,000 baseline income from last year.As a new startup I didn't make enough. 4/17/2020 7:32 AM
48 Lift restrictions of people meeting 4/17/2020 12:03 AM
49 Loans for sole proprietorship businesses. 4/16/2020 11:31 PM
50 They are doing ok with updates.I realize a lot of information is being miscommunicated and everyone 4/16/2020 10:25 PM
is trying there best.As long as we all do our part we will get through this
51 Being self employed I would like some support financially for once. 4/16/2020 9:32 PM
41
52 1 can't access any support for my business because it is in the construction phase,ability to keep 4/16/2020 5:23 PM
building would help,I wouldn't as far behind when things improve
53 Not sure 4/16/2020 4:51 PM
54 Steps to run a safe business in covid 19 and funding to implement changes 4/16/2020 4:37 PM
55 Help with commercial rent,decrease insurance for vehicle since not driving,credit/loan interest relief. 4/16/2020 4:17 PM
56 Better clarification of all the subsidies and benefits,or contact information for who can help with 4/16/2020 3:42 PM
clarification
57 Communication and plans 4/16/2020 3:38 PM
58 4/16/2020 2:51 PM
59 now that the CEBA has been lowered,we can rest a easier and we will be able to pay bills and not 4/16/2020 2:35 PM
worry day to day.
60 Let construction continue.I have a housed am building and no trades will come to finish it..I have lots 4/16/2020 1:55 PM
to build on and cannot get building permits.I am at a standstill and I am just a one man show.
61 Quick action to get the test kits out there.Get people who are tested and negative back to work.Keep 4/16/2020 1:48 PM
the positive people isolated only.Get a vaccine and get more masks and wipes etc available.
62 We are landlords with no payroll. if renters don;t pay their rent how do we get help.Even the lowered 4/16/2020 1:37 PM
to 10,000 payroll won;t help us.We are self employed with our rentals and do not have payroll.We do
everything ourselves.But we need help if the renters both residential and commercial do not pay.We
have 3 tenants now not paying rent and its only April.
63 Nothing 4/16/2020 12:51 PM
64 To be transparent,and recognize the hardships of small sole proprietorship bossiness.We can never 4/16/2020 11:55 AM
go back to how it was and be successful.
65 Financial support like hydro and gas can be reduce the price or wave 4/16/2020 11:54 AM
66 Clarification of'Not for Profits'qualify for GRANTS.We are the Elgin Theatre Guild with no employees. 4/16/2020 11:29 AM
MP and MPP offices contacted.Our season is now shut down until October
67 Transfer funds to municipality.No HST on products and services for two months after reopening 4/16/2020 11:20 AM
businesses.Raise gas prices at the pumps to a flat$1.10 a liter for six months and use tax revenue to
fund these assistance programs.
68 We are not eligible for any of the funding at this time. 4/16/2020 11:16 AM
69 To be able to reopen 4/16/2020 11:14 AM
70 Funds to assist with possible diversification and also assistance in purchasing additional equipment for 4/16/2020 11:10 AM
post COVID-19 activities.A loan or a grant of some sort for business that doesn't have the payroll
needed for current emergency loan.
71 Nothing 4/16/2020 10:56 AM
72 Continue cerb 4/16/2020 10:51 AM
73 As a summer business mandated to be closed with no reopening date in sight commercial property 4/16/2020 10:20 AM
taxes must be significantly reduced as we are no longer a viable commercial property.
74 Enforcement of guidelines.Reduced property tax 4/16/2020 10:13 AM
75 Clear information.This is our livelihoods and not knowing is endangering myself and family. 4/16/2020 9:58 AM
42
76 Clarity and consistency 4/16/2020 9:46 AM
77 We are in the property maintenance business.Mowing,gardening etc.We can social distance and have 4/16/2020 9:37 AM
all precautions in place.We need the ok to work to keep properties clean and kept up or things are
going to get ahead of us in a hurry
78 Not to feel so overwhelmed,make help more accessible,allow us to use any grants/loans the way we 4/16/2020 9:24 AM
feel it to help our business and not have so many restrictions as to where the money goes.
79 open businesses 4/16/2020 9:18 AM
80 To re open 4/16/2020 9:17 AM
81 Immediate financial support which I don't qualify for as I do not have employees 4/16/2020 9:14 AM
82 Only make announcements where there is actually something to report and rollout.They are all 4/16/2020 9:05 AM
tripping over eachother with program announcements that still take a month to take effect.Its all
noise!
83 Not sure 4/16/2020 9:04 AM
84 Consideration for owner run small business 4/16/2020 8:24 AM
85 Ability to open 4/16/2020 5:42 AM
86 Speed.We are facing harvest without knowing what if any support we will get,which leads to 4/15/2020 11:16 PM
challenging decision making in these uncertain times.
87 Assistance for business that do not have enough payroll because owners take dividends versus being 4/15/2020 10:30 PM
compensated through payroll.This is an issue for small to medium sized family run businesses.
88 Reduce the payroll total that qualifies small business for the loan amount Ongoing plan,our 4/15/2020 10:10 PM
business will be affected until 2022.
89 Income supplement 4/15/2020 9:18 PM
90 Money to keep afloat until we can open the museum to the public again. 4/15/2020 9:07 PM
91 Maybe future grants for green energy projects.But if loans are given we like the idea of government 4/15/2020 8:18 PM
funding delivered through Square,like they do in the USA.
92 Financial assistance if needed 4/15/2020 8:02 PM
93 Support for small business that are trying to stay open but have severe loss of income but don't yet 4/15/2020 7:50 PM
qualify for the cerb or ei
94 More needs to be done for all buisnesses not just the ones in financial hardship.So we can make 4/15/2020 7:40 PM
ontario great again during the pandemic and after.
95 Rent relief 4/15/2020 7:39 PM
96 Commercial rent and utility expenses 4/15/2020 7:34 PM
97 limit all the humans that are out there,sooner we all stay put sooner it will slow.the streets and skies 4/15/2020 3:57 PM
are way too busy.
98 Have not heard anything for tourism industry e.g small motels and inns which are family operated. 4/15/2020 3:09 PM
Which don't qualify for any govt help.No tourist,no rooms rented,no income.
99 Rent subsidy for tenants 4/15/2020 3:06 PM
43
100 Since we are a privately owned trailer park and we are self employed and have boosted the local 4/15/2020 3:03 PM
economy and tourism over the past years,we need the government to allow us and all privately run
trailer parks to open as planned so that people and specially retirees can still selfisolate and social
distance here for their sanity,then these's those who need their trailer sites for housing as their
trailer is their summer home(our'summerbirds')or the people that have sold their houses and can
only buy a new residence or find an rental after the pandemic has ended.It's understandable that a
small businesses goes bankrupt because of poor business decisions,not as a result of a government
shutdown with no help.
101 For me,my self employment is aside business so I have received absolutely nothing for the thousands 4/15/2020 2:55 PM
in lost income because I continue to have a salary from my other position.
102 nothing at the moment 4/15/2020 2:50 PM
103 financial support for businesses with payroll less then$50000 4/15/2020 2:39 PM
104 Nothing right now,depends on how long this will last..nextsurvey may be different answer 4/15/2020 2:31 PM
105 to stop this virus ! 4/15/2020 2:23 PM
106 Not sure 4/14/2020 10:43 PM
107 Opening up more government procurement without so much paperwork 4/14/2020 10:11 PM
108 To recognize the devastation of being closed for small businesses and local communities.All while big 4/14/2020 9:25 PM
box stores are open and selling the same products.
109 Time-lines and a plan for what will be allowed when businesses are finally allow to open. 4/14/2020 8:56 PM
110 Programs that apply to us 4/14/2020 8:46 PM
111 Programs that apply to us 4/14/2020 8:46 PM
112 Financial help that won't negatively impact my financial qualifying 4/14/2020 7:25 PM
113 Let business open where social distancing is possible 4/14/2020 7:11 PM
114 Relief on insurance(business and car),access to affordable loans for micro businesses,relaxation of 4/14/2020 6:11 PM
zoning bylaws for business use
115 Wage earning replacement 4/14/2020 6:02 PM
116 Tax relief 4/14/2020 5:54 PM
117 Support for a new business which has not yet established income to apply for loans,and operates 4/14/2020 5:43 PM
solely by the owner
118 To end the shit down and allow the communities to create herd immunity.Vaccines are NOT the 4/14/2020 5:33 PM
answer to health!And I am not willing to Accept mandated vaccines!
119 Nothing 4/14/2020 4:53 PM
44
Q7 How has your business responded to COVID-19?
,Airn.sarweired: 178 Skiipped: 0
Businessb t houprs...
Busines
closed to th..
Business
closed and n...
Changed
services(ex...
Special Offer
for...
Nothing has
changed
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
ANSWER CHOICES RESPONSES
Business open,but hours changed 8.43% 15
Business closed to the public,but still operating 25.28% 45
Business closed and not operating 44.94% 80
Changed services(ex:take out,delivery,contact-less options,diversification) 16.85% 30
Special Offer for customers/community members 1.69% 3
Nothing has changed 2.81% 5
TOTAL 178
45
Q8 Where is your business located?
,Airn.sarweired: 178 Skiipped: 0
West Elgin
Dutton Dunwich
Southwold
Cen
ral
in
(Port tSta2y lllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll;
Central Elgin
Malahide
Aylmer
Bayham
St.Thomas
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
ANSWER CHOICES RESPONSES
West Elgin
6.74% 12
Dutton Dunwich
5.62% 10
Southwold
5.62% 10
Central Elgin(Port Stanley) 16.29% 29
Central Elgin
17.98% 32
Malahide
6.18% 11
Aylmer
12.36% 22
Bayham
3.37% 6
St.Thomas
25.84% 46
TOTAL 178
46
Q9 What is the primary industry your business is part of?
Answered- 178 Skipped: 0
Manufacturin
Agriculture
and Food...
Construction
Healthcare
Retail
Professional
Services
Communications
&I
Hospitality,
Tourism and...
Transportation���
Not-for-Profit
Service..IVI
other specifY)��1\\l\\\
O% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
ANSWER CHOICES RESPONSES
Manufacturing and Distribution 5.06% 9
Agriculture and Food Processing 7.30% 13
Construction
3.37% 6
Healthcare
4.49% 8
Retail
11.24% 20
Professional Services 16.29% 29
Communications&IT 0.56% 1
Hospitality,Tourism and Arts 26.40% 47
47
Transportation
4.49% 8
Not-for-Profit Service Provider 3.37% 6
Other(please specify) 17.42% 31
TOTAL 178
48
# OTHER(PLEASE SPECIFY) DATE
1 Live production 4/29/2020 4:19 PM
2 IT,Retail,a combination but not food 4/25/2020 9:02 AM
3 Commercial landlord 4/22/2020 6:46 PM
4 Hairstylist 4/21/2020 9:15 PM
5 Food service industry 4/21/2020 7:44 PM
6 All of the above. 4/21/2020 1:44 PM
7 water and lands conservation,campground operations are in place to off-set funding cuts from 4/21/2020 10:57 AM
provincial government
8 Consulting 4/20/2020 11:46 AM
9 Auto service and repair 4/20/2020 11:20 AM
10 Thrift store closed,newcomer settlement doing it from home 4/20/2020 10:54 AM
11 Education 4/20/2020 10:48 AM
12 Insurance 4/20/2020 8:41 AM
13 Fitness Centre 4/18/2020 1:06 AM
14 Personal Care Services 4/17/2020 1:25 PM
15 Storage 4/16/2020 5:23 PM
16 Health and wellness(yoga classes) 4/16/2020 4:51 PM
17 Landlords with rental properties.You donj even have a category for us. 4/16/2020 1:37 PM
18 Window Cleaning 4/16/2020 12:51 PM
19 We are a Day Spa that is closed.I am trying to stay aflost by selling some retail.Very difficult in the 4/16/2020 11:55 AM
climate.
20 Office and retail property 4/16/2020 11:20 AM
21 Entertainment 4/16/2020 11:10 AM
22 Horticulture 4/16/2020 9:46 AM
23 Property maintenance 4/16/2020 9:37 AM
24 residential cleaning services 4/16/2020 9:18 AM
25 Restaurant 4/16/2020 9:17 AM
26 Winery.Manufacturer and retailer. 4/15/2020 10:30 PM
49
27 Arts&Culture 4/15/2020 7:34 PM
28 Commercial rentals 4/15/2020 3:06 PM
29 Recreation programming 4/15/2020 2:55 PM
30 Dog grooming 4/14/2020 5:54 PM
31 Dog boarding 4/14/20204:51 PM
50
q10 How many employees tlitl you have employed BEFORE COVID -19 impacted
Ontario?
Answered: 1.78 Skipped- 0
0-4 Employees
5-19 Employees
20-49 Employees
50-99 Employees
Emplo
yees III
yees
�,. n.,� ,,.,i i i i i li
qll How many employees do you have now employed at your business AS A
RESULT OF COVi D-19?
Q12 Please explain any other impacts you're experiencing?
Airrswered: 120 Slldpped:58
53
# RESPONSES DATE
1 Product shortage 4/29/2020 4:19 PM
2 supply shortages 4/29/2020 3:16 PM
3 Canceled or postponed orders from customers 4/29/2020 2:32 PM
4 Slow supply chain 4/29/2020 11:33 AM
5 This survey is biased.All impacts are negative.What about positive impacts?We are busier than ever 4/28/2020 11:48 AM
directly as a result of COVID
6 Mental health issues from being isolated at home with nothing to do knowing I am losing money for 4/27/2020 2:09 PM
everyday that this continued.
7 My salon is closed, bills still come,staff are laid off and when we are allowed to reopen the rules will 4/25/2020 9:07 PM
highly impact review as we will not be able to service clients as before and will require mask and
gloves which are difficult to get and costly
8 Slow return of the public to our business until they are sure it's safe to gather in groups 4/25/2020 8:53 PM
9 Significantly less work even though we have adjusted by doing telephone counselling and video 4/25/2020 8:36 PM
sessions.
10 Primarily an export business so heavily reliant on the US coming back on line. 4/24/2020 1:18 PM
11 loss income 4/24/2020 10:04 AM
12 No rental income from commercial rentals.Unable to pay mortgage on property. 4/22/2020 6:46 PM
13 As an owner it's hard to keep everything going with kids at home.I do experience extra stress and 4/22/2020 12:34 PM
challenge on my mental health
14 Supply and equipment orders cancelled 4/22/2020 8:25 AM
15 1 rent chairs to self employed stylist who don't want to pay rent for their chairs because they are not 4/21/2020 9:15 PM
working
16 Seasonality of our business.Compounded by bridge closure of 13 months and beach closures. 4/21/2020 8:00 PM
Especially difficult after just coming out of winter season which is our'down'time
17 No one is working 4/21/2020 7:44 PM
18 Zero income future events cancelled 4/21/2020 6:22 PM
19 Massive production loss Layoff of 38/45 staff Limited cash flow with expenses...rent/utilities ongoing 4/21/2020 3:09 PM
When we are able to open,it will be difficult to operate at previous levels....will take months to get to
even 60-70%
20 Revenue has dropped dramatically.Announced programs should be able to buttress organization until 4/21/2020 1:44 PM
the fall,but a return to some sense of normalcy will be needed by then.
21 Uncertainty of ability to open campground which is the most significant source of revenue is creating 4/21/2020 10:57 AM
increased stress on staff.
22 Can't get people to work because they would rather stay home and collect$2000 a month. 4/20/2020 10:49 PM
54
23 None 4/20/2020 10:36 PM
24 Entire loss of income 4/20/2020 3:13 PM
25 Service off supplying companies is hard to get 4/20/2020 2:25 PM
26 Face to face contact with clients 4/20/2020 12:54 PM
27 Some minor supply chain issues. 4/20/2020 11:20 AM
28 Our funders continue to fund,but have less advertising on radio and no income from the thrift store 4/20/2020 10:54 AM
on which we depend for funder shortfall
29 Cash flow 4/20/2020 10:50 AM
30 loss of work,increased expense for ongoing work 4/20/2020 10:41 AM
31 Fear constant fear of getting it 4/20/2020 10:12 AM
32 closed to public;working with half staff-but paying for full time; layoff of 15%of staff;strict COVID-19 4/20/2020 9:39 AM
work protocol enforced with staff on site;work from home where applicable,but not many are able to
do that
33 not sure how to plan for the future what the new normal will be in terms of sales volume how sales 4/20/2020 9:15 AM
will continue to be done
34 isolation at home 4/20/2020 8:41 AM
35 We have two transportation sections.We have laid off our USA drivers as our US customers have 4/18/2020 4:39 PM
slowed production however we have been able to hire part time dump truck drivers even though the
aggregate/construction work is off and on.
36 We have two transportation sections.We have laid off our USA drivers as our US customers have 4/18/2020 4:39 PM
slowed production however we have been able to hire part time dump truck drivers even though the
aggregate/construction work is off and on.
37 Closed beaches and camp grounds has a direct impact on traffic flow.I expect very low revenue 4/18/2020 12:40 PM
...which may lead to layoffs and possibly closing the business
38 inability to perform services to most vulnerable and direct them to supports as the federal crisis line is 4/18/2020 12:01 PM
operating on none supportive hours(daytime only)and resources
39 No support from service canada 4/18/2020 9:21 AM
40 Can't be good for mental health to spend weeks and months only at home. 4/18/2020 1:06 AM
41 no help for small businesses that have no employees,can't get a tax free loan because I don"t have 4/17/2020 10:32 PM
employees,but i still have monthly business payments,for rental space ect,ect
42 Loss of income has eliminated ability to upgrade the facility 4/17/2020 11:58 AM
43 Simply devastating....years of work as an entrepreneur gone in a matter of weeks 4/17/2020 11:51 AM
44 Only been operating since mid February as part time.My dayjob has now reduced to less than 4/17/2020 10:37 AM
12hrs/wk and the business barely started generating revenue when the shut downs began,now
haven't made a sale in over a month.
45 sub contractors off work,unclear expectations re:government funding for our industry,trouble with 4/17/2020 9:55 AM
financial planning for the year,and paying off existing business debt,large impact on clients/families
with many not easily able to access online service delivery model
55
46 Revenue is down by about half.Having to manage cash flow very carefully by deferring payments as 4/17/2020 9:01 AM
much as possible.
47 Unable to host farm workshops,which were a huge source of revenue. 4/17/2020 8:26 AM
48 We are a non for profit for 28 yrs.we area karate club for all ages.We do not keep a big bank account 4/17/2020 7:51 AM
as all fees go towards rent and utilities and equipment for the students.We don't know how we can go
on as we still have to pay rent n utilities.We don't wanna do the$40000 loan as we don't know how
the business will do after this is over.We can't afford to go into debt as we may have to close down if
students do not come back.
49 4/17/2020 7:48 AM
50 Trying to figure out how to increase my client base.I'm a work from home bookkeeper,with an in 4/17/2020 7:32 AM
person approach.Many of my clients have been shut down and no longer need my services at this
time.
51 Municipality has sold building housing costumes but we are now not allowed to meet to organize and 4/17/2020 12:03 AM
move equipment.Had to cancel current production.
52 None 4/16/2020 11:31 PM
53 Not too much as of yet as we do a lot of new home construction but expecting we will in a few weeks 4/16/2020 10:25 PM
54 Reduced future earnings 4/16/2020 9:32 PM
55 My customers are slowing down(all truck drivers)so they are reluctant to spend extra money 4/16/2020 8:36 PM
servicing their truck/trailer.
56 Loss of business 4/16/2020 5:23 PM
57 Our adult(18-24)children are home now dependent on us.Laid off or unable to work. 4/16/2020 4:51 PM
58 Need more workers,need money to modify workplace to be covid 19 safe 4/16/2020 4:37 PM
59 Getting supplies for clients is difficult.Clients cancelling at the last minute. 4/16/2020 3:42 PM
60 We are consistently overlooked in the planning and implementation process.It would be great to 4/16/2020 3:38 PM
have our skills and population looked to for answers and input and remain informed.
61 The store was my only income. 4/16/2020 3:24 PM
62 since we're a service based industry,and(pre loan)couldn't spare money to diversify.we have 4/16/2020 2:35 PM
reached out to a local shirt printer and are planning on doing some shirt's and other small merch.and
will be opening up a eCommerce and we're thinking of connecting with other small businesses and
collaborate.
63 all mentioned above. 4/16/2020 1:55 PM
64 We area grocery store in Rodney.We have lost 5 employees because they refuse to work.The others 4/16/2020 1:48 PM
are picking up the slack but its stressed.We have employees who we need to work and want to but
they can;t get childcare.We have moved to curbside pick up and delivery but its a zoo and very
stressful We are going back to instore shopping because we can;t handle it.We have lost a lot of
business.
65 Cash flow gone,expenses still here! I teach riding lessons with a monthly income of 13k.The horses 4/16/2020 1:12 PM
that I use still need feed,vet and farrier care.These horses pay for themselves when lessons are able
to be done but still require same amt of care with no income,they r not like a soccer ball you store in
the garage when not using.
66 No sales 4/16/2020 12:51 PM
67 The biggest impact is laying off staff for their own health and safety 4/16/2020 11:56 AM
56
68 1 am a single female 65 years old.I receive both pensions from the Gov't.I still pay into the CPP.I work 4/16/2020 11:55 AM
50-60 hours weekly.I rely on the income from both the pensions and wages to survive.There isn't
anything in place to help me personally to replace any help for lost wages.I have applied to the Gov't
interest free loan for the business.Is there anything to help me personally coning???Mortgage
payment is a issue as well right now.I have zero to minimum sales at this time.
69 Cancellation of all performances,concerts,workshops 4/16/2020 11:29 AM
70 New tenants backing out of lease.Retail tenants paying part rent or none.One Recent tenant does not 4/16/2020 11:20 AM
fit into the assistance program because 2019 sales were late in the year and not sufficient to qualify.
She may close her business.
71 Zero income as we are closed 4/16/2020 11:16 AM
72 Loss of product Loss of employees Loss of money Possibly loosing business 4/16/2020 11:14 AM
73 The uncertainty of not being prepared for the impact after things start going back to normal. 4/16/2020 11:10 AM
74 Farm gate sales near zero.Difficulty delivering product to retail outlets.Extra costs involved in making 4/16/2020 11:10 AM
home deliveries.Farmer markets are a large part of sales.They are all closed so zero sales.Made more
bulk sales to larger processor but at significantly lower price.
75 None 4/16/2020 10:56 AM
76 Customers continue to cancel events in to Aug 4/16/2020 10:51 AM
77 Currently unable to do required preparation work.If we lose the window of opportunity to do so it 4/16/2020 10:20 AM
will make running of a summer business impossible.
78 Disappointment in lack of response from insurance industry Very disappointed in banks for how they 4/16/2020 10:13 AM
are handling mortgage payments that have been deferred Money grab by big banks
79 Rent,utilities,software cost,insurance and everything else still needs to be paid.I do not want 4/16/2020 9:58 AM
he government sending money to everyone in excess,but$2000 a month covers basically just my
expenses.How am I to buy food for my children?I would rather see the gov cover rent and mortgage
payments for building owners instead of sending out more money to everyone.
80 Added expense to properly protect employees.Less efficient due to precautions but we know that 4/16/2020 9:37 AM
can't be avoided.
81 many people afraid 4/16/2020 9:18 AM
82 Financial,emotional,depression,anxiety 4/16/2020 9:17 AM
83 Disappointment/uncertainty 4/16/2020 9:14 AM
84 Uncertain summer programming.Hard to plan. 4/16/2020 9:05 AM
85 All of our events have been cancelled up until August 1st.Some fall events are asking to postpone until 4/16/2020 9:04 AM
2021
86 substantial loss of revenue without corresponding reduction in expenses 4/16/2020 8:24 AM
87 We are rather fortunate.We are seeing an increase in demand for our products as a local farm.The 4/15/2020 11:16 PM
challenge is we aren't sure how we will manage this demand effectively while ensuring social
distancing and safety of our family.
88 We are extremely dependant on transient tourist travel.In 2018 we opened in March to a detour 4/15/2020 10:30 PM
around a downed Port Bruce bridge,and now this!We are unable to sell wine into LCBO sanctioned
retail locations due to our size,and the tax they charge to a supplier.We sell only retail off the
property on Jamestown Line.This has devastated Rush Creek Wines.
89 Loss of clientele 4/15/2020 10:12 PM
57
90 Increased workload on minimal staff-Postponing of wedding orders which will affect cash flow into 4/15/2020 10:10 PM
2022.-farmers market not opening as usual was a major sales outlet for us-amazing support,
encouragement and gratitude from the community for the work we are doing
91 1 used to open my store on Saturdays only.The remainder of the week was working 3 to 4 part time 4/15/2020 9:18 PM
shifts at the local grocery store.One day devoted to picking up items for retail.Now my store is closed,
except for special appointments and I am working more shifts at the grocery store.I am not picking up
inventory because it is located in the GTA.
92 Cultural Manager hours reduced to 7/week.Cash flow is a problem.Planned events are being 4/15/2020 9:07 PM
cancelled.Trying to think up ideas for online donations.
93 We have been canceling future school tours.We stopped all capital investments,and are losing normal 4/15/2020 8:18 PM
sales in our retail honey shop.
94 1 need to do some repairs on B&B but with no revenue I can't do them. 4/15/2020 8:02 PM
95 With not being open to the public being a home decor retail store our sales have severely decreased 4/15/2020 7:50 PM
and it is beginning to become very overwhelming with all our Bill's still coming in no assistance has
been made toward them but without the sales it is going to be hard to continue to stay open
96 Hard to advertize to locals as alot dont have fb or instagram.The local news papers are infact price 4/15/2020 7:40 PM
gouging and always have been.
97 1 am a new business owner and am already invested into two brand new businesses in Port 4/15/2020 7:39 PM
Stanley.Unfortunately,I do not have a financial history as I was set to open one business in March
and the other in April.This disqualifies me for the government interest free loan.What we need is
rent relief to help with accumulating debt.Port Stanley depends on tourism and warm months.
Rather than discourage businesses from staying in town,something needs to encourage businesses to
stay.
98 Fear of permanent closure 4/15/2020 7:34 PM
99 Due too Automotive plant closures and pushed back new model launches will experience reduced 4/15/2020 4:27 PM
work load in the coming months
100 slow supply chain 4/15/2020 3:57 PM
101 My retail and office tenants have lost the ability to operate the business.Two new tenants that 4/15/2020 3:06 PM
were supposed to start I've canceled.One business in my building doesn't qualify for the assistance
because it was relatively new and didn't meet the financial requirements.Some small business is
falling through the cracks.
102 Allow for small business owners to withdraw personal RRSP's tax free 4/15/2020 3:03 PM
103 1 have to credit people for programming that could not run which means when I finally am able to run, 4/15/2020 2:55 PM
I will get$0 for 6-8 weeks when I first start up.
104 It is actually the blessing in disguise that the bridge is restructured now.The quicker it is done the 4/15/2020 2:50 PM
better.We are not open at all for accommodation which is what paid the bills.
105 POOR internet at home leading to lack of productivity for work also lack of childcare or school leading 4/15/2020 2:23 PM
to employees not being available unclear directives from our regulatory college leading to concerns
about provision of services
58
106 We are a travel agency.Our clients are our utmost concern and we have been able to get most home 4/15/2020 1:25 PM
from abroad.At this point,I am still employing my 7 full time staff,as working diligently to get future
travel plans cancelled and insurance claims processed.I am trusting that the 75%wage subsidy will
apply to my business,but patiently awaiting how and when to apply.We are eating through$10,000's
in payroll,rent and overhead.My staff's mental health is a concern as most clients are not getting
refunds from the airlines or tour companies and the insurance providers are not paying claims
suggesting that clients are not at a financial impact,because being offered future travel credits.Many
clients are elderly and may not be able to travel in the future.The biggest impact is not knowing when
travel abroad will be safe again to counsel clients and rebook those that have credits,and trusting we
can hang on financially to assist.I have owned this reputable business for 33 years and support 7 other
families.
107 We are closed temporarily.We are working with clients over the phone or by video.This is certainly 4/14/2020 10:43 PM
not business as usual.
108 Internet is very slow because of too many people on it or other reasons.Need stronger service. 4/14/2020 10:11 PM
109 Not being able to sell product/crops that had been planted before March 15 4/14/2020 9:25 PM
110 Fixed costs are accumulating while we wait(weeks)for government subsidies and loans. 4/14/2020 8:56 PM
111 Closed 4/14/2020 8:46 PM
112 Closed 4/14/2020 8:46 PM
113 No income 4/14/2020 7:25 PM
114 We will suffer huge financial lossws or closure if this moratorium lasts more than 2 months 4/14/2020 7:11 PM
115 Currently closed.Not sure if reopening is worth it as the demographics and market have completely 4/14/2020 6:11 PM
changed.Would I have enough customers?(Food business)
116 Due to the act or restrictions I cannot rent any rooms short term as a bed-and-breakfast that is the 4/14/2020 6:02 PM
spirit of my business that is completely being affected 100%
117 Waiting list with unknown start back date 4/14/2020 5:54 PM
118 Total loss of income to support closure order by Government.Ongoing monthly expenses and inability 4/14/2020 5:43 PM
to access Financial supports available for business currently.
119 Doing more it work remotely. 4/14/2020 4:53 PM
120 Loss of income Loss of purpose Exhausted due to mental stress 4/14/2020 4:52 PM
59
Q13 Please share (if any) the creative ways your business has responded to
COVI D-19?
Answered:95 Slldpped:83
60
# RESPONSES DATE
1 Cut fixed overhead costs by relocating warehousing to a more affordable facility without impacting 5/1/2020 8:54 AM
operations.
2 None just waiting for reopening 4/29/2020 4:19 PM
3 Social Distancing pay close attention for employees if any symptoms occur.i am happy to say. 4/29/2020 3:16 PM
up to this moment we've had no symptoms to announce.
4 Physical distancing/Employee awareness. 4/29/2020 2:32 PM
5 Working much longer hours to meet demand Bringing in additional remote help from other 4/28/2020 11:48 AM
municipalities Working at night to get better internet connectivity,internet is very slow during the day
6 Not realistic to open we will not make enough money.Any smart person can figure out that if you are 4/27/2020 2:09 PM
not fully open an operating you are losing money!!!!
7 Closed 4/25/2020 8:53 PM
8 there is none 4/24/2020 10:04 AM
9 Doing more on social media and offering curbside pickup and delivery 4/21/2020 8:00 PM
10 Loss of major business accounts due to pandemic. 4/21/2020 7:44 PM
11 N/a 4/21/2020 6:22 PM
12 We now offerTeleHealth/Virtual appts 4/21/2020 3:09 PM
13 Always asking what the most important thing we could be doing...today. 4/21/2020 1:44 PM
14 Ranger Em(our community outreach technician)is providing on-line learning experiences to engage 4/21/2020 10:57 AM
the public.
15 Delivery and special promos 4/20/2020 10:49 PM
16 None 4/20/2020 10:36 PM
17 None 4/20/2020 2:25 PM
18 Technology 4/20/2020 12:54 PM
19 Held regular staff meetings to keep up with changes and give staff a chance to give feed back about 4/20/2020 11:20 AM
their work place safety.We also implemented a sanitization process to keep customers and staff safe.
20 Laid some people off,some employees have"donated"a month,working from home,volunteers and 4/20/2020 10:54 AM
staff checking on clients and former volunteers by telephone,zoom meetings
21 _na 4/20/2020 10:50 AM
22 Connecting community members who can make medical support devices,providing PLA to 3D 4/20/2020 10:48 AM
printers for assistive device creation,offering design support to groups inventing new supportive
devices,and donating computers to students in need of a home computer.
23 4/20/2020 10:41 AM
24 Updated items in web site On line specials One person doing it all 4/20/2020 10:12 AM
25 virtual test drive remote selling 4/20/2020 9:15 AM
26 nil 4/20/2020 8:41 AM
61
27 Continuing to reach out to construction business in hope of finding dump truck work and offering 4/18/2020 4:39 PM
more shunt work for customers with our commercial transport side.Diversifying somewhat.
28 Continuing to reach out to construction business in hope of finding dump truck work and offering 4/18/2020 4:39 PM
more shunt work for customers with our commercial transport side.Diversifying somewhat.
29 Take away only has forced us to be very creative.One example is using a hockey stick to support the 4/18/2020 12:40 PM
debit machine to ensure staff has no contact with customers
30 using creative means and forging new collaborative efforts to support minor age victims of human 4/18/2020 12:01 PM
trafficking housing,transportation,mental health supports and training of service providers too
31 By creating diy cookie kits-these have not only brought in significant cash flow during this time,but 4/18/2020 11:41 AM
have also allowed us to interact with our customers more(we created a tutorial video on how to
decorate the cookies and encouraged them to share photos/videos with us of them using the kits.We
have received a lot of positive feedback with these kits!
32 I own a day spa all my services are hands on all I can do is try and sell product that I already have in 4/17/2020 10:32 PM
stock but everyone is tight for money not everyone has the funds available
33 Sharing contributing artist's work on social media to maintain a presence 4/17/2020 12:47 PM
34 In the process of taking the business online,which I wasn't planning to do(or budgeted for)for at least 4/17/2020 10:37 AM
6-12 months
35 utilizing online service delivery and meetings for some families;sharing free resources for clients and 4/17/2020 9:55 AM
the community
36 Increased online sales and home delivery. 4/17/2020 9:01 AM
37 Offering contactless deliveries 4/17/2020 8:26 AM
38 4/17/2020 7:48 AM
39 Stymied at the moment. 4/17/2020 12:03 AM
40 None 4/16/2020 11:31 PM
41 Notified public and customers of our changes as a business.Employees take separate vehicles to work 4/16/2020 10:25 PM
instead of car pooling.Virtual estimates instead of home visits
42 Using virtual tools for meetings,electronic signatures 4/16/2020 9:32 PM
43 We would be able to continue to build as safely as any residential building project 4/16/2020 5:23 PM
44 Been sorting out other issues. No time to do...husband needs computer for work. 4/16/2020 4:51 PM
45 High school students working because migrant workers are not here yet. 4/16/2020 4:37 PM
46 Looked to the community for donations more frequently.We have also assessed the gaps and 4/16/2020 3:38 PM
increased the amount of food given out
47 Offering curb side pick up and delivery.But its so much work for far less income.We can;t keep it up. 4/16/2020 1:48 PM
48 We were a summer/fall only store.We were about to open up for easter weekend but obviously can 4/16/2020 1:36 PM
not.We might have to go online which is a huge task and expense.Also considering delivery options.
49 Shut down 4/16/2020 12:51 PM
50 Offering items we do not Normally have on the menu.Switching to delivery only service and all orders 4/16/2020 11:56 AM
going through our online store.
62
51 We are a Day Spa.We have to be fully closed as we are a hands on Business.I am spending hours 4/16/2020 11:55 AM
reaching out to clients to erasure them that we will reopen.It will never ever be the same and I
recognize that.I do sell some retail but that is a very small part of this industry.Many days my sales
are zero.I have been self employed continually since 1976 1 have weathered many storms due to
recessions and other situations in the work place..This is the first time I have reached out for Help.I
hope I am heard.Kathy
52 1 am posting on my work Facebook page for all the local businesses that have reinvented their way of 4/16/2020 11:49 AM
operation,porch and parking lot pick ups,delivery,etc I am closed and will remain closed as I am on
Stelara and have compromised immune system and cannot return until dr approves.
53 Flexibility in rent pay,rents.Postpone new leases.Let people out of leases.Let existing tenants 4/16/2020 11:20 AM
use their month on deposit as one month rent.I Possibly May take a loss of rent from tenants to help
them survive.
54 N/A-No trains,No income. 4/16/2020 11:16 AM
55 Can't afford to be too creative.. 4/16/2020 11:10 AM
56 None 4/16/2020 10:56 AM
57 Not much of a pivot option at this time 4/16/2020 10:51 AM
58 Increased our mail order part of business Increased number of products on our web site Able to 4/16/2020 10:13 AM
donate fudge/masks to local hospital.
59 Because we are tourism and restaurant,there's not much we can do to make a pivot. 4/16/2020 9:47 AM
60 Working on being prepared to open,renovations and revamping 4/16/2020 9:17 AM
61 Make witty jokes and puns 4/16/2020 9:05 AM
62 Delivery,online classes 4/16/2020 9:04 AM
63 Papa Joe's Pizzeria.Have filled this out for Springfield location.Sparta and Port Stanley are holding,but 4/16/2020 8:40 AM
Springfield is floundering.
64 initiated some on-line activity but ultimately,contact with others was needed,and thus ceased 4/16/2020 8:24 AM
65 We tried doing take out but it wasn't working.Now helping with meals on wheels 4/16/2020 7:56 AM
66 We are working on being ready for our busy spring season by creating a "drive thru farm".... 4/15/2020 11:16 PM
details still being solidified!
67 We recently invested in a website that offers e-commerce and it has been a good boost to not only 4/15/2020 10:30 PM
sales,but moral.It is a fraction of the business that we would do on a weekend; however,if this ends
within the next 30 days,or so,we should be able to get through to the other side,and a world back to
normalcy.
68 Contactless deliveries of only locally grown flowers 4/15/2020 10:10 PM
69 1 offer pick up by appointment on items that I have posted online and all customers are required to use 4/15/2020 9:18 PM
my hand sanitizer before entering and exiting my store.
70 Producing blog posts almost daily with themes for each day and at the bottom is a call to action to 4/15/2020 9:07 PM
donate online.Discussing moving some of our side services that can be done remotely to the forefront
to produce revenue.
63
71 We are looking at survival for the long term(18 months)so we are freezing our business in time, 4/15/2020 8:18 PM
everything is kept at a standstill.We will try to hang on until there is a vaccine or antiviral drug
available.It is hard to financially pace ourselves since we do not know when the end of the virus risk
is.We are researching other food businesses that we could pivot into so we are more diversified in
essential business.We are continuing as normal with our commercial bee operation,(800-1000 hives)
but the tourism side will be more difficult in the longer term.All the honey we produce is sold directly
to our customers through our honey shop,and the customers are attracted to the honey shop with
the adventure farm and educational tours.The beekeeping requires the tourism part to sell all the
honey.We are in reasonable shape compared to many others so we are grateful and thankful to be
here in Elgin county.Thanks for asking how things are!
72 Not responded. 4/15/2020 8:02 PM
73 We are selling online which is s struggle in itself because we aren't really setup for that but we are 4/15/2020 7:50 PM
trying to make it work as this is the only way to get sales but it is hard to invest in the change as funds
are extremely tight
74 We started delivery and allowing emt so as to eliminate contact 4/15/2020 7:40 PM
75 I'm conflicted.I do not offer essential items and do not want to encourage people to not stay home. 4/15/2020 7:39 PM
However,I will soon need to result to online options.
76 None 4/15/2020 7:34 PM
77 turn dining and retail area into grocery and household need store 4/15/2020 3:57 PM
78 I've held back rents and loud for partial payments.I'm easing up on do dates.I'm covering all 4/15/2020 3:06 PM
expenses.I also may use monthly deposit as a months rent for anybody who chooses to use it.
79 Trying to offer families ways to continue getting outside,engaging your children in physical activity. 4/15/2020 2:55 PM
80 We are doing take out from Wed.through Saturday to fill a need for the community,to continue to 4/15/2020 2:50 PM
be a presence when some sense of stability is important&to provide some sanity for us&the staff.
Hopefully we can rehire&expand our hours&days for take-out.
81 Nothing creative,just the same as most-no one other than employees allowed in the building. 4/15/2020 2:31 PM
82 we have moved all in person to virtual services and offering additional online training programs from 4/15/2020 2:23 PM
in person training
83 As above. 4/14/2020 10:43 PM
84 Supporting manufacturing companies who are pivoting strategically 4/14/2020 10:11 PM
85 A new online store with curbside pickup 4/14/2020 9:25 PM
86 Tried to do retail delivery 4/14/2020 9:16 PM
87 We are trying to stay connected on social media. 4/14/2020 8:56 PM
88 Provided activities and materials to Inn Out If the Cold and the new drop in centre 4/14/2020 7:54 PM
89 Hand washing stations and one trade per home under construction. 4/14/2020 7:11 PM
90 Will begin online lessons/tips on offering a new food product customers can cook themselves at home. 4/14/2020 6:11 PM
91 Closed to prevent spread 4/14/2020 5:43 PM
64
92 Changed to virtual appointments 4/14/2020 5:33 PM
93 None 4/14/2020 4:53 PM
94 Emails 4/14/20204:52 PM
95 Contests to raise money for charity 4/14/2020 4:51 PM
65
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Table of Contents
Tableof Contents .................................................................................................................................................................. 2
Summary............................................................................................................................................................................... 3
Q1:Which of the following best describes the impact of COVID-19 on your business right now? ..........................................4
Q2:What measures are you likely to use/need to address the economic impact of the COVID-19?................................... 5
Q3: Have you accessed government support?..........................................................................................................................6
Q4: If yes which supports have you accessed? .......................................................................................................................... 7
Q5:What help do you need from your local municipal government right now? ................................................................. 8
Q6: Beyond what has already been announced, what do you need from the provincial and federal governments?...........9
Q7: How has your businesses responded to COVID-19?......................................................................................................10
Q8:Where is your business located? ...................................................................................................................................11
Q9:What is the primary industry your business is part?......................................................................................................12
Q10: How many employees did you have employed before COVID-19 impacted Ontario?............................................... 13
Q11: How many employees do you have now employed at your business as a result of COVID-19?.................................14
Q12: Please explain any other impacts you are experiencing? (omitted please see local surveys)
Q13: Please share (if any)the creative ways your business has responded to COVID-19 (omitted please see local surveys)
67
Summary
The Impacts of COVID-19 Pandemic on Businesses 2.0 was launched on Tuesday,April 141" by the member Counties of
Western Ontario.This second series of surveys determines the shift in the economy since the first series was completed
and the impact on our rural economies from COVID-19.
A total of 2221 businesses completed these surveys in eleven (11) Counties in the Western Ontario region, an increase of
538 businesses.
The impact of COVID-19 on the economy of Western Ontario has been significant with 34% business temporarily closed.
A small number of businesses, 2%, identified that they were permanently closed.
The number of businesses that have accessed government support is very low at 57%. Many noted in Question 6, that
they do not qualify for the existing supports from the Provincial and Federal governments.
The most significant employee impacts are seen in businesses in the 5-19 employee range.
The data collected from the first two surveys will serve in developing regional recovery strategies. This information is
also used in advocating for the business community in Western Ontario to both the Provincial and Federal governments.
It is anticipated that there will be additional follow ups with our business community through the Member County
Economic Development offices in June, as we begin to see the relaxation of restrictions and the opening of our
economy.
Appreciation is extended to Perth County Economic Development&Tourism, for creating both surveys and sharing them
with the region.
Survey Notes
Counties that participated in the survey include;
Brant Elgin Middlesex Norfolk
Oxford Dufferin Grey Lambton
Perth Simcoe Wellington
In addition, the Windsor-Essex Economic Development Corporation has completed extensive survey work. The results of
their survey work can be found here; choosewindsoressex.com/.
Of note, 29%of Windsor-Essex businesses have laid off employees,47% have closed temporarily and 2% have closed
permanently.
Similarly, Chatham-Kent has also conducted significant out reach with their business community in gathering the
economic impact in the County. The actions being undertaken in Chatham-Kent can be found here;
www.chatham-kent.ca/EconomicDevelopment/home
Similarly, Bruce County launched a survey from March 26—May 11, the survey received 316 responses from local
business owners.The survey responses demonstrated an overwhelming need for financial support in order to manage
the impacts of the pandemic on business operations. For more information about the survey results visit
www.brucecou nty.on.ca/econom ictaskforce.
68
Question #1
.......------.............................
........................................................................................................................................................................................................................................................................................
Which, of the following best describes the 'Impact,
of COVID-19 on, your business right now?
BUIS I NESS 15 NOW CLOSED TEMPORAMLY
BUIS I NESS IS NOW CLOSED PER MANIENTLY 32
41MPACT I S VERY S I GNI I FICANIT AN!D GROW I NG FAST
I` `PA IssIGNIFIC,ANT AND STEADILY INCREASING
1,IMPACT I'S NOT I CEABLIE'lBUIT NOT 51 GIN I HCANIT
IMPACT ISLITIM111TEDSIB FAIR
Q 1co 2M 3,00 4001' 5,001 6/0,1
"I',......................................................................................................................................................................................................................................................................................................
Which of the following best describes the impact of'
COVID-19 on, your business right now',.?
Impact is limited so far
In, Impact is noticeable but not
significant
Impact is significant avid
steadily increasinig
Impact is very signiificanIt and
growing fastL
Business is now closed
perman ienitlYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY
0 Business is now closed'
temporarily
we
............... ............... ,,,,,,,,, ,,,,,,,,; j
69
Question #2
What measures are you likely to use need to address
the econo ,ic impact of !COVI -1 .
OTHER
DIVERSIFICATION
O.M'PLIE EINITII('~G FLEXIBLE WORK HOUI S/WORK FROM HOME r
OPTIONS
1
REDUCTIONS IN HOUiSE. F OPERATIONS/PRODUCTIONS
SHUT DOWN OF OPERATIONS
EMERGENCY LOANS
LAYOFFS
a f
„
„i
100 200 300 400 500 /
i
Wha
t measures are you 1 y to use/needto address
the econom,ic impact of COVI D 1917
I' EE Layoffs
111 Emergency Loans
hn ut down of o er lions
111 Reductions in, hiouuse of
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70
Question #3
Ha
vaccessed'Ili rint
SUI 1rit, ,
NO
r
r
1 & 001
Have you accessed any government support?
Yes li No
71
Question #4
. ....................................................................................
If yes, which supports have you accessed? (check all that apply)
CITHER(PLEASE SPECIFY)
MENTAL HEALTH SUPPORT 21
ONTARIOTOGETHERFUIND 12
1%CANADA EMERGENCY RESPONSE BENEFIT
'STRATEGIC INNOVATION FUND 13
�JENHAKJEDVORK-SHARING PROGRAM 1122
EIMER61ENCYRANX ACCOUNT
0
WAGE SUBSIDIES
..........
...........
j A A
0 100 400, 500, 600 7w!
--------------------------- ----------------------------
"".........................................................................................................................................................................................................................................................................................
711,
If yes, which supp orts have you a�ccesse�d? (check all that apply) `0
E Wage Subsidies
111 Canada Emergency Bank Account
Enhanced Work-Sharing Program
11 Strategic Innovation Fund
M Canada Emergency Response Benefit
YY
0 Ontario Together Fund
M Mental Health Support
0 Other(please specify)
.................
..............
............... ............... ............... ...............
72
Question # S
What do you need most from your local municipal government right
now? (choose the item of greatest need),
OTHER(PLEASE SPECIFY
,PROMOTION 19)
NOTHING �o
i
FINANCIAL GI NITS/CASH FLO W/EMIIERGENCF FUNDS
I �
INF iFMATIONANCDLEADERSHIP(UiPUATESONIINITIATIVES)
I i
B'IREAK OIN;I'D+IUNICIPAL CHARGES AND UTILITIES
CHI I LLDCARE.
PROPIERTYTAX ASSISTANCE
�����lllllllli////fiiaaaaaa ,, ,,,,,,,,,
hat do you need most from your locall municipall government right now?
(choose the item of greatest need)
IIIIIIIIII Property Tax Assistance
Ilr Childcare
Break on municipal charges and utilities
IIIIIIIIII Information and Leadership(updates on
initiatives)
IIIIIIIIII Financial Grants/Cash.Floc. /Emergency
Funds
;,,,,, ,•, ■Nothing
i� IN Promotion Marketing Assistance(lDuring
artd After COvID-19)
� � uuuuuuuuuuuuuuuuuuuuuuuuuuuulVuuuuuuuuuuuuuuuuuuuuuuuuuuuuuulVuuuuuuuuuuuuuuuuuuuuuuuuuuuuuulV uu uuuuu ' '///%/
0 Other(please specCify) Q
73
Question # 6
Beyond what has already been announced, what do you need from the provincial and
federal governments?
This open-ended question resulted in these general themed answers;
➢ More financial assistance or modifications to current program to be more inclusive
➢ More communication, improved responsiveness to inquiries, timelines for the future
➢ Re-Opening businesses, relaxing restrictions
➢ Rent Relief, Break on Utilities,Tax Breaks (Lower HST, etc.)
➢ Agricultural Supports
➢ Continue Restrictions/ More Enforcement& Rules
➢ Satisfied with Current Offering or unsure
74
Question # 7
How has your business respon ed to VID-19?
NOTHING HAS CHANGED
SPECIALOPf ERPORCUISTO IERS/COMI IUiNIITYMEMIB'EHS
f
CHIANIGEV SERVICES(Ex:TAKE OUT,DELIVERY,C'ONITACT-LESS OPTIONS,,
DIVERSIFICATION)
I I
BUSINESS CLOSEDAND NIOT OPERATING Q
V
BUSINIIESS CLOSED TO THE PUBLIC,EUiT STILL OPERATING
BIUSINIE S OPIEN IBUT HOUIRS CHANGE
D
��11�111111,tU/ 2 3LS93 400
.,.........
�/1
How has your business responded to COVI' i- 97
M Business open, but hours changed'
iii Business closed to the public, but still
operating
Business closed and not operating
lllllllllli Changed services(ex:take out, delivery;
contact-less options, diversification)
mlllllllll Special Offer for cu:stomers/commun�ity'
members
■Northing has changed
OF
..........._......._.
75
Question #8
Business Location
1
:y
wk% .... ......... .............� ... ..
"E� C�I1 r CMORFOL OXFORD DUFFERIN, GREY 1113T �N PER ,Io E TI � N� �//
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Brant
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Norfolk
Oxford
■ Dufferin
Grey
Lambton
IN Perth '
•Si m coe
VVVVVV"1(((((((111(
•Wellington
/
/
/
76
Question #9
....................................What is the primary industry your business is part of?
OTHER(PLEASE SPECIFY)
NOT-FOR-PROFIT SERVICE PROVIDER
TRANSPORTATION
HOSPITALITY,TOURISM AND ARTS
COMMUNICATIONS&IT JIM
PROFESSIONAL SERVICES
RETAIL
HEALTHCARE
CONSTRUCTION IUIUIUIUIUIUII
RICULTURE AND FOOD PROCESSING
RING AND DISTRIBUTION
...........
110
What is the primary industry your business is part of?
M Manufacturing and Distribution
isll,Agriculture and Food Processing
Co nst r u ct io n
1111111111I Hlealthcare
111111111111 Retail
E Professional Services
0 Communications & IT
E Hlospit!alit!y,Tourism and Arts
M Transportation,
E Not-for-Prof it Service Provider
0 Other(please specify)
.................
..................
..........
......................................................................................................................................................................................................................................................................................................................................................................................................................................... ....................Nil,
77
Question #10
................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
,,v
How many employees did you have employed before
COVID -19 impacted Ontario?
OTHER/VOLUNTEER
500+EMPLOYEES 9
300-499 EMPLOYEES [9
100-299 EMPLOYEES IUI
S0-99 EMPLOYEES III
26-49 EMPLOYEES
IIIIIIIIIIIIIIIIIIIIIII IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII IIIIIIIIIIII IIIIIIIIIIII IIIIIIIIIIII
5 19 EMPLOYEES � UUUUUU
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/ ;,,,, µ4 EMPIIIII IIIIIIIIIUUIIIlaw
0 100 200 300 400 500 600 700 g00
How many employees did you have employed before
COVID -19 impacted Ontario?
0-4 Employees
lim'5-19 Employees
20-49 Employees
50-99 Employees
� i I�puuuuuuuuuuuuuuuuuuuuuu
100-299 Employees
■300-499 Employees
500 + Employees
Other/Volunteer
78
Question #11
.
How many employees do you have now employed at your
business as a result of COVID-19?
OTHER/VOLUNTEER
500+EMPLOYEES 3
300-499 EMPLOYEES 6
i
100-299 EMPLOYEES II�28
i
50-99 EMPLOYEES
20-49 EMPLOYEES
5-19 EMPLOYEES IIUIUIUIUI
IIIIIIIIIIII I IIIIIIIIIIIIIIIIII IIIIII IIIIII
EMPLOYEESIUIIUUUIIIII�
I,
0 200 400 600 800 1000 �
o/j/10
i
How many employees do you have now employed at your
business as a result of COVID-19?
e, m
I
' � � IIIIIIIIIIIIII 0-4 Employees
111'5-19 Employees
20-49 Employees
50-99 Employees
100- 299 Employees
■300-499 Employees
500 + Employees
0 Other/Volunteer
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REPORT TO COUNTY COUNCIL
FROM: Brian Masschaele, Director of Community and Cultural Services
Julie Gonyou, Chief Administrative Officer
DATE: May 26, 2020
SUBJECT: Emergency Communications Summary Report
RECOMMENDATION:
THAT the report titled "Emergency Communications Summary Report" from the Chief
Administrative Officer and Director of Community and Cultural Services dated May 26,
2020 be received and filed.
INTRODUCTION:
The County's COVID-19 emergency management planning and response efforts rely upon
effective and timely communications to keep residents, municipal partners and partner
agencies fully informed and engaged in what continues to be a rapidly changing
environment. Under normal circumstances, corporate communications is handled by the
Administrative Services Department. The Chief Administrative Officer (CAO) has, since
the onset of the pandemic, communicated frequently with staff. The CAO's messages
have been very well received by staff. In mid-March, the CAO reassigned this
responsibility to the Community and Cultural Services Department under the leadership of
the Director of Community and Cultural Services.
PURPOSE:
This report summarizes for Council's information recent communications activity since the
formation of a dedicated communications team at the onset of the pandemic.
DISCUSSION:
The County's Emergency Management Team formed a communications team at the onset
of the state of emergency brought on by the COVID-19 pandemic. A team approach was
required to address the urgency of the situation, the volume of information emerging and
the need to determine the accuracy, relevance and authoritativeness of this information
within tight timelines. Further considerations included the need to build capacity for 24/7
response, diverse skill sets to serve all the platforms available and the need for backup
support should any one member of the team become unavailable. The closure of County
services, particularly libraries, made it possible to shift staffing capacity to this critical
function during the emergency response.
Attached to this report is a detailed overview of the team's activities since the team was
formed, along with samples of some of the work produced. In summary, the team's
activities have been focused on the following areas:
81
• Launch and operation/maintenance of a new Live Chat service to respond to
resident questions given the closure of County offices. This service is available
during business hours.
• Development and maintenance of a dedicated COVID-19 site linked to the County's
home page.
• Publication of weekly and bi-weekly advertisements about the status of County and
Long-Term Care services which appear in local newspapers with distribution
coverage across the entire County.
• Development and distribution of press releases in response to community issues
and emergency measures being taken by the County and local municipal partners.
Press releases have been developed and/or distributed on the following matters:
o Closure of County facilities and service impacts
o Non-resident visits to cottages and seasonal residences
o Closure of Elgin County marinas
o Library services closure and services update
o Southwestern Public Health updates
o Support program information provided by the MP and MPP
• Social media posts and redistribution of information from partner agencies through
County and library channels on Facebook, Instagram and Twitter. These platforms
have proven particularly valuable to distribute information quickly to a large
audience and to thank residents, local businesses and community organizations for
the many donations of personal protective equipment and gestures of support to the
County's long-term care staff.
• Leadership on the #ELGINSTRONG community and staff campaigns.
CONCLUSION:
The communications team will remain active throughout the emergency response and
recovery period and until such time as staff are able to resume regular duties. Some
services rolled out by the team may continue to be supported by a team approach well
beyond the emergency period given the value they have provided and in light of new
service models that are unfolding as part of post-pandemic planning. Support for Live
Chat or a similar service will deserve on-going consideration in this regard.
It should also be noted that the County's Chief Administrative Officer, Information
Technology Department and Management Team have played critical roles in enabling
communication efforts to date.
All of which is Respectfully Submitted
Brian Masschaele
Director of Community and Cultural Services
Julie Gonyou
Chief Administrative Officer
82
Weekly Activity Report: April 27 - May 8, 2020
Total Stats to Date: March 30 — May 8
Liam Chat Statistics 2020
H urlyr Stats Collection
(Numbers indicate hour long segments starting at 8.30 a.m. and ending at 4.30 p.m.
Green reflects the morning and blue the afternoon)
Overview:
This report offers an overview of webchat activity spanning the last two weeks, as well as a
summary of activity to date. The Live Chat feature remains utilized fueling a variety of
questions relating to municipal and county services, bylaws, Covid-19 and restrictions and
guidelines relating to the state of emergency order. The chart below shows an overview of
average daily use per week based on the number of operable days that week. As shown
by the data, a decrease in weekly activity has occurred after the third week of service, but
has remained steady averaging approximately 8 interactions per day.
Average Use
Average Daily Use
Week 1 10
Week 2 11
Week 3 11.5
Week 4 8.4
Week 5 8.2
Week 6 8.4
Total Overview March 30 —April 27
r
9092 185
New: April 27 — May 1, 2020
83
Week 5 Monday Tuesday Wednesday Thursday Friday TOTAL
AM 5 5 5 8 3 26
PM 3 4 2 2 4 15
TOTAL 8 9 7 10 7 41
Sample 1 am trying to find out trail and park closures for Elgin County or are
Questions: we able to use trails so long as social distancing is being practiced.
• Are the long-term care homes accepting new residents?
• Will Elgin County Library be doing curbside pickup for Library
items?
• 1 put some leaf bags on the curbside for pick up last Saturday and
no one came. Do you know when it will be picked up?
NEW: May 4— 8, 2020
Week 6 Monday Tuesday Wednesday Thursday Friday TOTAL
AM 4 5 6 4 4 23
PM 5 4 5 5 1 20
TOTAL 9 18 9 10 9 43
Sample We were wanting to donate Pads or tablets to help keep patients
Questions: connected with their families at LTC Homes in Elgin. Who do we
contact?
• CTV news here. Can we use Archive photos in a TV story tonight?
• CBC News. We are running a story and need to contact the Mayor
of Central Elgin.
• Looking to do a patio and wondering what square footage I can do
without apermit?
Fomilla Analytics Reports
84
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Planning Ahead
As the Elgin County prepares for changes relating to reopening of services the Live Chat
feature may continue to be a useful customer service tool for ratepayers. The
communications team continues to track and gather data and analytics to help inform
decisions relating to the return on investment (ROI) relative of this new feature.
• The Live Chat has not seen an increase in use after print and promoted social
media posts were launched in the Aylmer Express, West Elgin Chronicle and on
Facebook.
85
• The Live Chat continues to see a large number of questions relating to municipal
partner services, as well as the City of St. Thomas.
• The Live Chat continues to see a large number of questions relating to Elgin County
services with a primary focus on Library, Archives, POA and Physical Services
inquiries.
• Several direct media inquiries have come through the chat, enabling a timely
response rate and connection to the appropriate individuals.
In total 285 questions have been asked on the Live Chat over a six-week period. 141
questions have been asked in the mornings (8.30 a.m. to 12.30 p.m.) and 144 in the
afternoons (12.30 p.m. to 4.30 p.m.) showing a relatively equal distribution of questions
throughout the day, with a slight peak from 12.30 p.m. to 1.30 p.m. The chat continues to
receive a variety of questions, with an increase in questions related to municipal services
such as garbage pick-up, fire ban information and regulations relating to Covid-19.
Although the chat is still being utilized by the community there has been a slight decrease
in daily engagement between April 27 and May 8.
Covid-19 Web Page Analytics
Analytics indicate that during this time period (April 27- May 8) the Covid-19 Information
web page is the second most frequently accessed page on the Elgin County website, after
the home page. In this time, the Covid-19 Information page has received 693 page views
or 7.77% of the County website's page views.
When compared with the second two-week period of the web page's service (April 14-24),
there has been a 20.44% decrease in the number of page views in the third two-week
period (April 27-May 8). There has also been an 8.06% decrease in the page views in
general across the entire website in this time period.
Social Media Activity Overview
The communications team uses both print and digital media to support the sharing of vital
information for citizens. As part of this strategy social media has become an efficient and
effective means of sharing information quickly to a large audience. Additionally, the ability
to directly link and connect to our municipal partners, various Elgin County social media
channels as well as Public Health authorities increases reach and succinct community
messaging that is essential during a pandemic.
The communications team has been utilizing the following:
• Elgin County Facebook Page (Primary)
• Elgin County Library Facebook Page (Primary)
• Elgin County Twitter Page (Secondary)
• Elgin County Library Twitter Page (Secondary)
• Elgin County Library and Elgin County Instagram Page (Supplementary)
The posts shared fall into the following categories:
• Essential Internal and External Media Releases
• Communications Regarding Updates and Changes to Service
86
• Thank-You Posts for Community Donations
• COVID-19 Related Posts: Southwestern Public Health, Province of Ontario, Federal
Government
• Relaying Information from Municipal Partners, Conservation Authorities, Partnering
Organizations
• Promotion of Digital Services
Paid Posts:
Paid posts can be a cost-effective way of increasing reach to citizens by enabling the team
to set geographic parameters on reach beyond the individuals that follow accounts directly.
Below is a sample of reach gained through promotion of Live Chat post.
Live Chat Paid Post Stats:
• Targeted to Elgin County Residents
• One Week Span
• $50 Total Budget
• 20.2K Reach
Social Media Analytics
Note:
• Facebook: total post reach includes repeat reach to followers, as well organic
reach from followers sharing posts
• Twitter: total post impressions includes the number of times the post was
seen by others
• Facebook utilizes an algorithm for post reach. Post reach can increase with
optimization of posting times, paid promoted posts, and tagging and hash
tagging content to relevant organizations and sources.
• Twitter does not utilize an algorithm for post impression. Items are viewed via
a live feed feature which enables users to view all posted content of accounts
followed in chronological order.
Elgin County Facebook Analytics
TOTAL FACEBOOK FOLLOWERS 1761 — 68% increase
POST REACH 280,651
TOTAL # Of Posts 193
AVERAGE REACH/POST 1454
Elgin County Library Facebook Analytics
March 1— May 8, 2020
TOTAL FACEBOOK FOLLOWERS 1752 — 13.54% increase
87
POST REACH 71,556
TOTAL # Of Posts 205
AVERAGE REACH/POST 349
Sample Facebook Posts:
Bread Baking 101 Tractor Parade for Frontline Workers
Impressions: 1.2 K Impressions: 8.2 K
.. .......
BREAD BAKING
1101
AISE;TO THE,CHALLENGE 49
AND LEA
rn
SW Public Health Info Sample Thank-You Post
Impressions: 1.OK Impressions: 8.5 K
T I I N N1,
AVON FEEMLL
14,
A,
88
Elgin, County Administration Buiildinig Closure
The Elgin County Administration Building remains closed to the public
until further notice. To access our services, please caul 519-631 -1460
ext.1 56 or connect with us via our Live Chat feature on our website
www.elgincounty.ca
Elgin, County dedicated COVID-119 Webpage
Ellglin County has created a dedicated Coronavirus (COVID-1 9) webpage
featuring up-to-date information from Elgin County, local partner agenciies,
and Southwestern Public Health. This information can be accessed at
www.elgincounty.calcovid-19-informationl
Elgin, County Provincial Offences Administration
The Provincial Offences Administration Building is closed to the public until
further notice. To make a ticket payment, credit card payments can be
taken over the phone at 519-631 -1460 ext. 300, or onlline at
www.paytickets.ca
Elgin, County Library Offers Enhanced Wi-Fi and Online Services
All Elgin County Libraries have extended their Wi-R services so that anyone
needing access can obtain a free Wi-Fi signal outside the builldiing (whine
adlhiering to social) distaniciing measures). Elgiin County Library continues
to provide access to onlliinie resources such as eBooks, eAudiobooks,
movies, music, and more through our digital library, with services such as
Kids Infol3its, Hoopla, Libby, Kanopy, and OverDrilve. Over 1 ,100 titles are
available as bonus checkouts through Hoopla
until May 31 st. Those without an, Elgin County
Library card can get an online membership at /000�
www.eigincounty.callibrarylonline-membershipI
For further information, about our services,
please call 519-631 -1460 ext.1 09 Progressive by Nature
89
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IIIIIIIIIIIIIIIIIIIIIIIIIIII IIIIIIIIIIIIIIII IIIIIIIIIIIIIIIIIIII Illlluliiiiiiiiiii
We Iknowwr that these are anxious times for families and friends who have loved ones
in Elgin County's long-term care Homes. We want to assure you that the health and
safety of residents and staff will always be our top priority.
During this pandemic, we have implemented the folllowviing measures in support of
our residents:
• Strict infection preventiion and control measures are in place, and the Homes
management staff are in regular communiicatiion with Southwestern Public
Health.
• Onlly essential vislitors are (permitted. Essential visitors are those visiting a
resident who is very ill or at the end of life. We advise families immediately of
any changes in iresident health.
• Some residents are celebrating birthdays or anniversaries at this time. Please
knower that the staff and management of the Home(s) are celebrating these
events with your loved one on your behalf.
• We reco niize that there are items you may wish to deliver to iresidents. Drop-
offs must be pre-arranged. Please give us a call before you attend the Home.
Unacceptable iitems include homemade food and items in cardboard.
• We have implemented a virtual visit (program to ensure residents and families
stay connected — Telephone, IF'aceTiime, Skype, Zoom, Email and Messenger.
Contact information for this service is below.
e truly appreciate the many signs of external) support beiing shown to our
residents, and we are thankful that our dediicated and caring staff remain committed
to providing quality front-line care duriing this difFicullt time. Your support its truly
appreciated!
Terrace Lodge Elgin Manorobier Villa
51 -773-g255 51 9-6 1-0620 5199-752-2417
tlrec@ellgiiin.ca emrec@elgin.,ca bvrec@elgin.ca
chele Harris„ Director Homes �� 01�
and Seniors Services Progresshte bY Nature
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90
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April 27, 2020
For immediate irelease
All marinas located in the County of Elfin remain closed for recreational .use
COUNTY OF ELGIIN—AIIII marinas located in the Municipality of Bayham, Township of Malahide, MunliciipaJlity of
Central Elgin and Municipality of West Eilgin remain closed lindefinitely during the OVID-10 outbreak. "'We
recognize that people are eager to access their boats and get out on the water but access,for recreational purposes
is still not allowed sunder the provInciall order regarding closure of all non-essentuall businesses in Ontario" said
Warden Dave IMennillll.
Under the provincial emergency order, and according to the Minlistry of Transportation, marinas can only open under
very lumited circumstances, specifically:
• To the extent necessary to enable iindiividualls to access their primary place of residence, including
Indigenous communities (e.g. there is no land-based route to access the residence). Accessing
seasonal cottages is iinconsustent wiitlh the government's "'stay home, stop the spread,., message.
• To support other essential services,, iincluding pofiicing, law enforcement (e.g. MNRIF)fire and
emergency services.
• To support businesses that produce food., iindludung by fishing, or to support the food supply chain.
Marinas are not to support recreational or sport fishing.
"'Access to personal watercraft for recreational use at any marina located In the County of Elgin wilfl be subject
to law enforcement and potential charges by the COPP and law enforcement agencies., We lInsist that owners of
personal watercraft stay away from marinas in Elgin County during this pandemic. Please rest assured that we
will work with our municipal partners and business owners to open these marinas for recireational use as soon
as it is safe to do so" stated Warden Mennlilll.
-00-
For additional information, please contact:
Warden Dave IMennillll
Tel: 5 t g-200-0279
dlmennilll ell lM.ca
CDntY 011111:1111111i
450 Sunset Drive
St.Thomas,Ontario
k.5R 5V1 Canada
Pho7rye:514- 3,1-1460
wwwvw.e II gj n c 0 u nty.(,a
April 27,2420
For immediate release
Ellgiin County Library branches remaiin closed duriing pandemic
COUNTY OF ELGIN—AIIII branches of Elgin County Library remain closed in compliance with the provincial order
regarding closure of all non-essential businesses in Ontario. This means that access to physical collections such as
books and magazines in any form cannot be accommodated at all ten branches for the(length of the emergency
order. "Our staff have received direction the Ministry of IHleritage, Sport, Tourism and Culture Industries that public
access to physical collections in any form, even through curbside pickup or direct delivery, its not allowed under the
provincial order. We recogniize that many of our residents are missing the high quality of(library service that the
County provides but we are just not able to provide access under the current order and given that our library staff
have been redeployed to our long-term care homes or are currently on emergency(leave"said Warden Dave
Mennill.
In an effort to support community members and their famiilies during their time spent at home, IEllgin County Library
has been working with their partners and is proud to offer an increase in digital resources at this time to Library
members.The Library is providing free access to a wide array of online services and resources for reading,
education and entertainment, including e-books and e-audiobooks, e-magaziines, movies, music, and more. Also,
Library staff can provide residents with a virtual library card from the comfort of their home by calling (519)631-1460
x 149 or completing the online form (here: elgincounty.ca/llibrary/onliine-membershiip/. In addition, open W'Wi-Fu signals
at all ten brandies have been extended to adjacent areas outside the buildings for those who may not have reliable
Internet access at home. It is imperative that physical distancing measures be observed whine accessing this
service.
"While our Ilibraries may not be considered an essential service, this does not mean that they are not important to th€
community. Rest assured,we willl open our library branches to the public as soon as it its safe to do so as we know
how much the service is mussed" confirmed Warden Mennilll.
-30-
For additional information, please contact:
Warden Dave Mennillll
Tel: 519-200-0279
dlmenniillllell uq nca
CuUlIt';Y per u1:1911uv
450 Sunset Drive
St..Thomas,Ontario
N5R 5V1 Canada
Ph omne:519-631.-14(30
wvww.ellgin Cou rntp.ga
92
Post Details
Reirformia in ce for Yolu r IP o st
Elgin County ...
Flublished by lEllgiie Elgin l'?l April 24 W 12 59 IPM C1 2,9591 �ojlria,II i!u,lVa in ut
A HU GE ShOli to IFlleXIrls 11 ridl-Istirles ini Aylmer for their genieml-ils donafloin 264 urmnii�ios
of face,shiellds to all of our Long Terii Care Hoinies Pictured bellow Is
Crystal) Lovell,an employee of Terrace Lodge. who is vueannigone of the 185 72 1113
face shilelds that Ilsaak NeUfeld donated.
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Get More Likes,,Comments and Shares 463
When You boost this post,you'll show it to Irmlolre pleople. 207 0 256
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-Y`�1��' REPORT TO COUNTY COUNCIL
FROM: Jim Bundschuh — Director of Financial Services
DATE: May 19, 2020
SUBJECT: April 2020 Budget Performance
RECOMMENDATION:
THAT the report titled "April 2020 Budget Performance" from the Director of Financial
Services dated May 19, 2020 be received and filed.
INTRODUCTION:
The budget comparison for the County shows favourable performance of$87,000 for
the month of April, primarily the result of favourable wage performance stemming from
the COVID shortage-of-work, bringing year-to-date performance to $294,000.
DISCUSSION:
Library performance of $64,000 is wage savings resulting from the COVID related
shortage-of-work. Delays in hiring in Economic Development/Land Division/Planning and
Engineering provide a further $22,000 and $9,000 in favourable performance,
respectively. COVID funding of $112,000 from the province for Homes operations has
offset all but $10,000 of incremental costs incurred within the Homes. A reduction in
external legal services, as solicitor attention is directed to the COVID crisis, resulted in
$10,000 in negative performance in Administrative Services.
April 7020
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Grand Total 1,060,790 973,938 86,853
95
The $87,000 of favourable April performance brings the year-to-date performance to a
favourable $294,000. A significant portion of the favourable year-to-date performance
results from COVID funding being received in advance of the associated costs incurred.
As these costs will continue to be incurred in the coming months, the year-to-date
performance will be reduced.
April 2020 Year-To-pate
V V
1 ry
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Grand Total (2,193,366J (2,4$7,3$7y 294,021
CONCLUSION:
Actions undertaken by Council have helped manage the impacts of COVID, positioning
the County well to manage the ongoing Homes-related costs in the future months without
drawing the County into negative financial performance.
All of which is Respectfully Submitted Approved for Submission
Jim Bundschuh Julie Gonyou
Director of Financial Services Chief Administrative Officer
96
_Y`����' REPORT TO COUNTY COUNCIL
FROM: Brian Lima, Director of Engineering Services
DATE: May 19, 2020
SUBJECT: Centennial Road / Elm Line Intersection Improvements — Online Public
Information Centre
RECOMMENDATION:
THAT the report titled "Centennial Road / Elm Line Intersection Improvements — Online
Public Information Centre" from the Director of Engineering Services, dated May 19,
2020, be received and filed.
INTRODUCTION:
The County intersection of Centennial Road (CR28) and Elm Line (CR56) is a four-way
intersection currently only controlled at its north and south approaches with stop
conditions. Existing horizontal and vertical geometric topography conditions require
significant driver concentration to navigate the intersection during peak vehicular
periods.
This intersection located within the Municipality of Central Elgin and abutting the City of
St. Thomas is also located adjacent to ongoing and further planned intensive area
developments. This intersection also serves as a critical junction for both City and
County motorists. Following preparation of a Traffic Impact Study (TIS) in 2016 in
support of nearby subdivision developments, improvements of this intersection are
required prior to full subdivision build-out.
The County retained BT Engineering Inc. to undertake a Municipal Class Environmental
Assessment (MCEA) to identify transportation intersection improvements. This report
provides details of a scheduled online Public Information Centre that presents
background information, the evaluation of alternatives, and the Technically Preferred
Alternative for intersection improvements.
DISCUSSION:
The County of Elgin has initiated a Municipal Class Environmental Assessment (MCEA)
Study to develop a transportation plan for intersection improvements at Centennial
Road (CR28) and Elm Line (CR56) in the Municipality of Central Elgin. The Study has
evaluated alternatives to improve the operation, safety and capacity of the existing
intersection.
The Centennial Road / Elm Line Intersection Improvements Municipal Class
Environmental Assessment Study is being conducted as a Schedule `B' project in
accordance with the Municipal Class Environmental Assessment (2015) document. The
Study is following the Municipal Class EA process by establishing the need and
97
justification for the project, has considered all reasonable alternatives with acceptable
effects on the natural, social and cultural environments, and will continue to proactively
involve the public in defining a Recommended Plan for improvements.
Public Consultation
In accordance with MCEA document public consultation requirements, the County
invites anyone interested in this study who desires for the opportunity to be involved, to
do so and provide input.
In light of the Province of Ontario's COVID-19 State of Emergency declaration, for which
public gatherings have been prohibited, an online Public Information Centre which is
relying upon web-based communications is scheduled for May 19, 2020 to June 5,
2020. Notification of the online Public Information Centre was both advertised in the St.
Thomas Times Journal and Aylmer Express, and detailed in a letter mailed and/or
emailed to all nearby property owners along Centennial Road and Elm Line.
The online PIC which includes a series of exhibits, an Analysis and Evaluation Report,
and a Study Design Report (attached) that present background information, the
evaluation of alternatives and the Technically Preferred Alternative for intersection
improvements, is now available on the County's study webpage
hops://www.elgincounty.ca/centennial-elm/. Comments on the information presented
can be provided by the public utilizing the online comment form or by contacting one of
the Study Team members.
Next Steps
There is an opportunity at any time during the MCEA process for interested persons to
provide comments. Early identification of individual and group concerns greatly aids in
addressing these concerns. All information will be collected in accordance with the
Freedom of Information and Protection of Privacy Act (2009). With the exception of
personal information, all comments will become part of the public record.
Following receipt and consideration of all public and agency review comments, BT
Engineering Inc. will further define a mitigation plan, identify detailed property
requirements, and prepare a Project File report for Council's future endorsement.
Thereafter, the final Project File will be submitted to the Ministry of Environment,
Conservation and Parks, and will also be made available to public for the mandatory 30-
day review period.
If a member of the public after viewing the exhibits and otherwise participating in this
project, and at the conclusion of the process still has concerns, they have the right to
request the Minister of the Environment, Conservation and Parks (MECP) to reclassify
the project through a Part II Order (or "bump-up") to an Individual Environmental
Assessment.
98
CONCLUSION:
In support of existing and future planned development within the City of St. Thomas and
the County, improvements to the County's intersection of Elm Line (CR56) and
Centennial Road (CR28) is required to achieve an acceptable level of service.
Accordingly, the County initiated a Municipal Class Environmental Assessment Study to
develop a transportation plan for intersection improvements. An online Public
Information Centre which includes a series of exhibits, an Analysis and Evaluation
Report, and a Study Design Report as prepared by BT Engineering Inc. is now available
until June 5, 2020 on the County's study webpage
htt�s://www.elgincount�.ca/centennial elm/ for public and agency review and comment.
All of which is Respectfully Submitted Approved for Submission
Brian Lima Julie Gonyou
Director of Engineering Services Chief Administrative Officer
99
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E '�� REPORT TO COUNTY COUNCIL
Nrr�a:xtir.vrr uxs
FROM: Brian Lima, Director of Engineering Services
Mike Hoogstra, Purchasing Coordinator
DATE: May 19, 2020
SUBJECT: Operation of the Elgin Manor Wastewater Treatment Plant - Services
Agreement Renewal
RECOMMENDATIONS:
THAT Staff be authorized to extend the contract with Ontario Clean Water Agency for
an additional two-year term; and,
THAT the Warden and Chief Administrative Officer be authorized to sign a renewal
services agreement as prepared to the satisfaction of the County Solicitor.
INTRODUCTION:
The Wastewater Treatment Plant located behind Elgin Manor is a fully automated plant
and has been in operation since 2006. The plant has been operated by Ontario Clean
Water Agency (OCWA) since the plant opened. The County's current agreement term
with OCWA expires on December 31, 2020.
DISCUSSION:
In October 2015 the County issued a Request for Proposal to prequalified firms
interested in operating the Elgin Manor Wastewater Treatment Plant. Following the
evaluation of two proposal submissions based on the RFP criteria, Ontario Clean Water
Agency (OCWA) achieved the highest overall score and was subsequently awarded by
Council the five-year term operations and maintenance services contract at its December
107 2015 meeting.
The existing services agreement commenced on January 1, 2016 and is set to expire on
December 31, 2020. In accordance with the terms of the service agreement, the County
at its discretion may renew the agreement for successive two, two-year terms upon
mutual agreement between both parties.
Prior to expiry of the services agreement and based upon the satisfactory service
performance provided by OCWA since 2016, administration staff recommends that the
existing services agreement be renewed for an additional successive two-year term. The
following cost for the successive two-year renewal term is calculated from the 2020
Annual Price of $49,582 plus the CPI adjustment as calculated by Statistics Canada and
any adjustment required for maintaining insurance:
130
2021 Annual Price - $50,574
2022 Annual Price - $51,585
CONCLUSION:
The County's existing services agreement for the operation of the Elgin Manor
Wastewater Treatment plant is set to expire at the end of this year. Based on
satisfactory performance provided by OCWA since 2016, staff recommends that the
existing services agreement with Ontario Clean Water Agency be renewed for an
additional successive two-year term.
All of which is Respectfully Submitted Approved for Submission
Brian Lima Julie Gonyou
Director of Engineering Services Chief Administrative Officer
Mike Hoogstra
Purchasing Coordinator
131
E
Prr�k:xtifi REPORT TO COUNTY COUNCIL
.vrr u�xs
FROM: Brian Lima, Director of Engineering Services
Mike Hoogstra, Purchasing Coordinator
DATE: May 19, 2020
SUBJECT: Contract Award — Culvert Sliplining and Culvert Replacement
Tender No. 2020-T13
RECOMMENDATIONS:
THAT Gary D. Robinson Contracting be selected for the Culvert Sliplining and Culvert
Replacement Project, Tender No. 2020-T13 at a total price of$399,900.00, inclusive of
a contingency allowance and exclusive of H.S.T.; and,
THAT the Warden and Chief Administrative Officer be authorized to sign the contract.
INTRODUCTION:
As part of the approved 2020 Capital Budget, a tender was advertised and issued as
per the County's Procurement Policy for Culvert Sliplining and Culvert Replacement on
Wellington Road (CR25), John Wise Line (CR45) and at nine (9) other locations
throughout the County.
DISCUSSION:
A total of four (4) contractors downloaded tender documents for this project. Two (2)
contractors submitted electronic bids for this tender which closed on May 15, 2020.
Bids were received as follows:
Company Bid Price
(exclusive of taxes)
Gary D. Robinson Contracting Ltd. $3997900.00
Network Sewer and Watermain Ltd. $7857332.70
Gary D. Robinson Contracting submitted the lowest compliant bid for the project at a
total price of$399,900.00 inclusive of a $25,000 contingency allowance and exclusive
of HST. The submitted bid is within budget estimates.
The following summary of projected estimated costs is provided for review and will be
confirmed throughout the project:
Construction' $ 3997999.00
Net HST (1.76%) $ 7,039.98
Total Projected Costs $ 407,038.98
132
Combined 2019/2020 Approved Capital Budget $ 430,000.00
Forecast Budget Surplus/(Deficit) $ 22,961.02
'Includes a $25,000 contingency allowance.
CONCLUSION:
The recommended Contractor has completed many projects for the County in the past.
Work on this project is expected to begin in June with completion scheduled for the end
of September.
As per the County of Elgin's Purchasing Policy, if change orders are required and the
cost increases above the tender amount approved by Council by less than 10%, and the
amount is within the overall budgeted project amount, work will proceed upon
authorization by the Director. However, if the cost increases above the tender amount
approved by Council by more than 10%, the Director will prepare a further report to
Council outlining the expenditures.
All of which is Respectfully Submitted Approved for Submission
Brian Lima Julie Gonyou
Director of Engineering Services Chief Administrative Officer
Mike Hoogstra
Purchasing Coordinator
133
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m
REPORT TO COUNTY COUNCIL
FROM: Julie Gonyou, Chief Administrative Officer
DATE: May 18, 2020
SUBJECT: Terms of Reference: Environmental Committee and Connectivity
Committee
RECOMMENDATIONS:
THAT the report from the Chief Administrative Officer, titled "Terms of Reference:
Environmental Committee and Connectivity Committee" dated May 18, 2020 be
received and filed; and
THAT Council establish two new Committees, being an Environmental Committee and a
Connectivity Committee and approve Terms of Reference for each Committee, as
amended; and
THAT Council appoint two (2) Members of County Council to the Environmental
Committee and two (2) Members of County Council to the Connectivity Committee; and
further
THAT staff be directed to amend Council's Committee By-Law 19-40 for Council's
approval at a future meeting of County Council.
INTRODUCTION:
The purpose of this report is to recommend that Elgin County Council establish two (2)
new Committees:
1. Environmental Committee; and
2. Connectivity Committee.
As well, this report recommends Council's review of and approval for Terms of
Reference to support each of the new Committees (attached).
LINK TO STRATEGIC PLAN:
Environmental Committee
As part of County Council's Strategic Planning Process, Council established the priority
"Growing Elgin: to be the place where people want to live, work and play." The
objective associated with this priority is "fostering a healthy environment." It is
recommended that Council establish a Committee that will develop an annual plan that
identifies ways to reduce the County's environmental footprint.
153
Connectivity Committee
Within the same priority "Growing Elgin: To be the place where people want to live, work
and play", Council's objective "enhancing quality of place" includes the development of
a business case with private providers to ensure wider access to reliable, affordable
internet. It is recommended that Elgin County Council establish a Connectivity
Committee to provide the most efficient and effective mechanism to facilitate Council's
involvement in the implementation of any local connectivity solutions. This structure will
also assist in soliciting and managing engagement from local municipalities and other
stakeholders.
TERMS OF REFERENCE
Draft Terms of Reference for the new Committees are attached. Staff anticipate
receiving feedback and Council direction with respect to the Terms of Reference,
specifically, Membership and Mandate. Feedback will be incorporated and presented to
County Council, along with any other necessary amendments to Council's Committee
By-Law 19-40 at a future meeting.
FINANCIAL IMPLICATIONS
Resources allocated to the development of the aforementioned Committees and any
associated action-items will be implemented primarily through the Administrative
Services and Economic Development budgets, in partnership with external program
delivery partners, when possible. Funding to support any programs, workshops or other
initiatives will be considered by Council on a case-by-case basis.
LOCAL MUNICIPAL IMPACT
Ongoing participation by and partnerships with and amongst the local municipalities are
critical to the execution of any outcomes resulting from the Committee's work and will
continue to be key in successfully identifying and implementing broader priorities for
their respective communities.
CONCLUSION:
In support of the Elgin County Council Strategic Plan 2020-2022, it is recommended
that County Council establish two (2) new Committees which will focus on priority
actions to address specific goals/focus areas identified in its Strategic Plan and help
Council engage with the public and key stakeholders.
154
Schedule B -2 -Advisory Committee — Ervironmental Committee
TERMS OF REFERENCE
Up n Qii�
Committee Name: Environmental Committee
Committee Type: Advisory Committee
Role: To provide r000nnnnondotions, advice and information to
Council on those specialized matters which ro|oto to the purpose
of the Advisory Committee, to facilitate public input to County
Council on programs and ideas to assist in enhancing the quality
of life of the Connnnunity, in keeping with Counoi|'s Strategic Plan
principles.
Advisory committees shall not give direction to staff, nor shall
Advisory Committees naquost, without the approval of Council, the
preparation of any administrative reports, research orwork
assignments.
Reporting to: Elgin County Council
Enabling Legislation/ ° n/o
By-Law
Staff Support: Chief Ad i i t ti Officer/Clerk
Department Linkage: Administration
Term of Appointment: Term Coincides with that of Elgin County Council
Financial I Staff Resources
Meeting Frequency: Approximately 1 mooting/month; meetings will be ooUod at the
discretion of the Chair. When possible, input and consultation of
the Advisory Committee will take p|000 in o virtual manner by
engaging subject nnottora one on one, via electronic
communication and feedback and/or via teleconference.
Chair/Vice Chair Choir will be o i t d b Committee annually.
Skills/Qualifications Members shall bo selected and recruited on the basis ofthe
following characteristics:
* Special expertise and interest in environmental
odv0000y/issuos; ond
* Exporionoo, dedication and commitment tothe nnondoto of
the Committee
Membership/Composition The Advisory Committee will bo comprised of members who are
identified to reflect owide range of relevant knovv|odgo, expertise
and experience with oross-sootoro| representation.
The Advisory Committee must, ot minimum, consist ofthe
following members:
* Two (2) Members of Elgin County Council
* Warden
* One (1) representative from each Conservation Authority
in Elgin County
• F
155
........ ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... .........
• One (1) representative of an environmental and/or private
sector interest group
• One (1) representative of the
Industrial/Commercial/Institutional Sector
........ ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... .........
Mandate: To provide information, advice and assistance to Council and staff
of the County of Elgin on environmental issues impacting the
County. The Environmental Advisory Committee provides input,
advice and makes recommendations on environmental matters
affecting the County of Elgin.
The Advisory Committee is responsible for the following:
• To serve as an advisory, resource and information support
group to the Rural Initiatives and Planning Advisory
Committee, Municipal council and its Committees as
required, and to the citizenry to encourage and promote
sustainable programs and functions.
........ ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... .........
Compensation: n/a
........ ....... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... .........
Objectives: Members of the Environmental Advisory Committee shall:
• Provide input and comments on policies, procedures and
regulations of the County including any environmental
issues impacting the County;
• The Committee may recommend and advise Council on
policies to be developed and offer suggestions for the
formulation of environmental policies and comment on
policies prepared by staff;
• Review studies, proposals and other documents referred
to the Committee by Council or staff and provide advice
regarding their application;
• Assist Council and staff in identifying research needs and
environmental data gaps and formulating a strategy for
Council's consideration.
........ ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... .........
Link to Council's Strategic Priority: Growing Elgin: To be the place where people want to live,
Priorities: work and play.
Objective: Fostering a healthy environment
Action: Establish a Committee/Working Group to develop an
annual plan that identifies ways to reduce the County's
environmental footprint
........ ......... ......... ......... .........
Reporting Requirements: Report to Advisory Committee and Municipal Councils as required,
no fewer than once/year.
........ ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... .........
Sub-Committees/Working n/a
Groups:
........ ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... .........
Timeline for Completion of the December 31, 2020
Assicined Tasks:
......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... .........
Council Review: November 2020
........ ................. ..............._._ ................. ................. ..............._._ ................. ..............._._ ................. ................. ..............._._ ................. ..............._._ ................. ................. .........
156
Schedule B -2 -Advisory Committee _ Connectivity Committee
TERMS OF REFERENCE
Up n Qii�
Committee N Connectivity Committee
Committee Type: Advisory Committee
Role: To provide r000nnnnondotions, advice and information to
Council on those specialized matters which ro|oto to the purpose
of the Advisory Committee, to facilitate public input to County
Council on programs and ideas to assist in enhancing the quality
of life of the Connnnunity, in keeping with Counoi|'s Strategic Plan
principles.
Advisory committees shall not give direction to staff, nor shall
Advisory Committees naquost, without the approval of Council, the
preparation of any administrative reports, research orwork
assignments.
Reporting to: Elgin County Council
The Advisory Committee has no binding decision making
authority.
The Advisory Committee will, with openness and transparency,
share their subject matter expertise with Elgin County Council.
Enabling Legislation/ ° n/o
By—Law
Staff Support: Chief Administrative Offioor/C|ork, General Monogor— Economic
Oovo|opnnont, Director ofFinancial Services (resource: County IT
Department and G|STechnician)
* The CA[VC|ork, in consultation with the Director of
Finon000ndGonoro| Monogor— EoononnioOovo|opnnont
will solicit agenda items and prepare meeting agendas
and minutes.
* Finance and Economic Development staff will bo
responsible for meeting-related ootivitios, including:
workp|on dovo|opnnont, monitoring, nnointononoo and
reporting; activities to support completion of deliverables
of the Connectivity Committee; and overall administration
of the Connectivity Committee.
* Connectivity Committee input will guide staff
recommendations and will be integrated into staff work
plansd reportst Council, as appropriate.
Department Linkage: Administration & Financial Services
Term of Appointment: Term Coincides with that of Elgin County Council
Financial I Staff Resources
Meeting Frequency: Approximately 1 mooting/month; meetings will be ooUod at the
discretion of the Chair. When possible, input and consultation of
the Committee will take place in a virtual manner by engaging
subject matters one on one, via electronic communication and
feedback and/or via teleconference.
Chair8MceChair A Chair will bo appointed by the Committee ot the first meeting.
Committee Choir will be reappointed annually.
Skills/Qualifications Members shall bo selected and recruited on the basis ofthe
following characteristics:
* Technical knowledge of broadband and intonnotservices
(information toohno|ogy, vvinad intornotsorvioo provision,
vvina|oss intornotsorvioo provision) is preferred; and
• Finance d
Membership/Composition The Advisory Committee will bo comprised of members who are
identified to reflect o wide range of relevant knowledge, expertise
and experience with oross-sootoro| representation.
The Advisory Committee must, ot minimum, consist ofthe
following members:
* Two (2) Members of Elgin County Council
* Warden
* Uptofour (4) nnonnbora-ot-|orgo—oitizon appointees
* Upto four (4) representatives from the business
community
Mandate: The need to increase high-speed intornot connectivity throughout
Elgin County was identified oso key priority in Elgin County
Counoi|'s Strategic Plan 2O2O-2O22.
The Connectivity Committee will boo resource that can:
* Identify broadband and intornot initiatives;
* Champion high-speed connectivity across the County;
* Interface with and consult with stokoho|dora�
.
* Provide feedback and input into policy development, os
required;
* Encourage investments that will provide higher
connectivity speeds within Elgin County;
* Create on environment that facilitates open, competitive
and innovative services and applications;
* Maximize the efficient investment ofboth public and
private sector funding to improve connectivity throughout
Elgin County.
* Develop tools to assist with attraction of broadband
infrastructure investments.
* Work with local municipal partners, schools and health
sector throughout Elgin to improve research, innovation
and education capabilities in the County.
° Engage public and private sector stakeholders to
investigate opportunities for partnerships that promote
Broadband development and access for residents,
businesses and institutions.
* Investigate infrastructure investment priorities.
* Review and refine specific goals, outcomes and timelines
for short-term and medium-term priorities.
Compensation: /a
Objectives: Members of the Advisory Committee shall:
* Develop program to help solve E|gin'soonnootivity
oho||on
158
........ ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... .........
• Facilitate and enable stakeholder engagement and
consultation sessions. Ensure the engagement and
creation of opportunities for involvement of residents,
stakeholders and businesses across Elgin County;
• Work in collaboration with staff and County Council in
developing possible solutions and programs to support
enhanced connectivity in Elgin County.
• Develop a plan for implementing the goals and directions
recommended by the Committee, including metrics and
deliverables.
........ ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... .........
Link to Council's Strategic The priority"Growing Elgin: To be the place where people want to
Priorities: live, work and play" also includes the objective "enhancing quality
of place."
........ ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... .........
Reporting Requirements: Report to Elgin County Council at a frequency determined by the
Chair. No less than once/year.
........ ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... .........
Sub-Committees/Working n/a
Groups:
........ ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... .........
Timeline for Completion of the December 31, 2020 (year 1)
Assicined Tasks:
......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... ......... .........
Council Review: November 2020
........ ................. ..............._._ ................. ................. ..............._._ ................. ..............._._ ................. ................. ..............._._ ................. ..............._._ ................. ................. .........
159
m
m^"mxiwr EIgt-11CU"tuu�� REPORT TO COUNTY COUNCIL
FROM: Alan Smith, General Manager of Economic Development
Jim Bundschuh, Director of Financial Services
DATE May 18, 2020
SUBJECT: Rural Connectivity Conference
RECOMMENDATION:
THAT the May 18, 2020, report titled, "Rural Connectivity Conference," from the Director
of Finance and the General Manager of Economic Development, be received and filed for
information; and
THAT Elgin County host a virtual conference to address the challenges of rural
connectivity as part of the Elgin County Conference Series as described in the May 18,
2020, report titled "Rural Connectively Conference."
INTRODUCTION:
In its December 2016 submission to the Government of Canada's Innovation Agenda,
the Canadian Radio-television and Telecommunications Commission stated that access
to broadband Internet services was vital to Canada's economic, social, democratic, and
cultural fabric, and that Canadians would increasingly need to have access to
broadband Internet services to participate in the digital economy. This need to access
the digital world is critical for the vibrancy and success of rural communities. The
Canadian Radio-television and Telecommunications Commission (CRTC) states that
Canadians should have at least 50 Mbps download and 10 Mbps upload and access to
unlimited data. Currently only 40.8% of rural communities achieve this standard. (1)
DISCUSSION:
COVID-19 has reinforced the deficiencies that exist in broadband infrastructure in rural
communities. Residents of rural communities require access to high speed internet and
mobile wireless coverage to meet the needs that a post-Covid-19 society will demand
for issues pertaining to health, education, civic engagement, and commerce, for
instance.
Elgin County has made positive steps to improve internet connectivity with their
involvement in the Southwestern Integrated Fibre Technology (SWIFT) project;
however, the SWIFT initiative will not address coverage to all areas of the county.
Currently SWIFT's goal is to address 23% of the underserved areas in the County. This
will leave over 4,500 households underserviced. Therefore, it is critical that Elgin
160
County explore options so that every resident in Elgin County can have access to
affordable and reliable internet service.
SWIFT will provide Elgin with a list of the projects that it could not fund as a starting
point for addressing the remaining gap. As the projects funded by SWIFT will be the
most viable projects, the projects not chosen by SWIFT may possess great challenges
in achieving successful implementation. Furthermore, even if all these projects are
successfully implemented, a gap will likely remain, requiring further creativity to identify
solutions, and perhaps further grants beyond the two-thirds offered by the federal and
provincial governments. To foster the required creativity, to explore available options
and best practices for Elgin and those communities considered to be rural, and to
identify potential incremental funding needs, inputs from a variety of experts will be
necessary. To this end, a virtual conference focused on rural connectivity is proposed
for this fall as part Economic Development department's Elgin County Conference
Series.
All residents of Elgin County having access to high-speed Internet and mobile wireless
coverage is critical to their social and economic well-being. The current pandemic has
focused attention on how broadband has become an extremely important part of municipal
infrastructure. Some residents are now having to work from home rather than the office.
People are now accessing healthcare online rather than visiting their doctor's office.
Students are being educated virtually, and commerce is increasingly being transacted
more on a digital platform.
Elgin County is meeting the broadband challenges brought by the COVID-19 pandemic
with out-of-the box thinking. This is represented by the recent collaboration between Elgin
County, Thames Valley and Cisco Canada with the enhancement of Wi-Fi signals outside
selected schools and municipal buildings. County Council's commitment to increase
broadband to residents through the SWIFT program will also serve as a longer-term
solution. However, with the first being temporary and the latter having limitations
addressing the broadband issue for Elgin, alternative solutions need to be explored to
increase connectivity so all residents in Elgin County can have access to affordable
internet.
As part of this exploration, Information Technology and Economic Development staff are
proposing Elgin County host a virtual "rural connectivity" conference as part of the
Economic Development department's yearly conference series. Although still in the early
planning stages, a key component of this conference would be to have Internet Service
Providers (ISPs) present various ideas or solutions for rural communities struggling to
provide high speed internet to their residents. Where possible, Elgin County would be
incorporated within these presentations to demonstrate potential solutions to the Elgin
situation. Furthermore, speakers representing communities who have successfully met
challenges of rural connectivity will also be sought.
161
Just like Elgin County, there are many rural communities struggling with connectivity
issues. The topics presented in the conference would appeal to other municipalities, near
and far, that are searching for solutions to their rural broadband challenges.
CONCLUSION:
By building on the work of the SWIFT initiative and exploring innovative solutions to
solving connectively issues, Elgin County can take great strides to ensuring that all
residents who require access to high speed internet can do so. A "made in Elgin"
solution will help meet the demands of residents as they face ever greater challenges
resulting from the pandemic that will place greater reliance on having access to reliable
and affordable broadband.
All of which is Respectfully Submitted Approved for Submission
Jim Bundschuh Julie Gonyou
Director of Financial Services Chief Administrative Officer
Alan Smith
General Manager of Economic Development
1) https://crtc.gc.ca/eng/internet/internet.htm
162
m
REPORT TO COUNTY COUNCIL
FROM: Julie Gonyou, Chief Administrative Officer
DATE: May 20, 2020
SUBJECT: Electronic Meeting Provisions — post pandemic
RECOMMENDATION:
THAT the report entitled "Electronic Meeting Provisions — post pandemic" dated May 20,
2020 from the Chief Administrative Officer be received and filed; and
THAT the Warden be directed to send a letter to the Minister of Municipal Affairs and
Housing, Hon. Steve Clark, requesting that the Province of Ontario amend Section 238
(3.1) of the Municipal Act, to allow Members to participate electronically in a meeting
either in full or in part on an ongoing basis as is currently happening during the
Provincial and Municipal Declarations.
INTRODUCTION:
On March 19, 2020 the Ontario Provincial Government made amendments to the
Municipal Act, 2001 in response to response to the COVID-19 pandemic. Bill 187, the
Municipal Emergency Act allows municipalities to update the procedural by-laws for
meetings of municipal Councils, Committees and local boards under sections 238 and
239 of the Municipal Act.
Changes were made to the Municipal Act to allow members of Council, Committees and
certain local boards who participate in open and closed meetings electronically to be
counted for the purposes of quorum during emergencies declared by the Province or a
local Head of Council.
These provisions were optional, and municipalities continue to have the flexibility to
determine if they wish to use these provisions and incorporate them in their individual
procedure by-laws. Elgin County Council reviewed their procedure by-laws for both
Council and Committees in April 2020 to incorporate the new provisions based on our
local needs to hold virtual Council meetings. During the declared state of emergency,
Elgin County Council allows the use of electronic participation at its meetings, allows
members to participate in both open meetings and closed meetings electronically and
counts members participating electronically towards quorum.
These changes currently apply only in the event of an emergency being declared by the
Premier, Cabinet or the municipal Head of Council under the Emergency Management
and Civil Protection Act. Once the emergency has ended, regular meeting rules apply.
Following the end of a declared emergency, Members can participate in Open Session
Council Meetings virtually, but can not be counted for the purposes of quorum.
163
CONCLUSION:
In light of the recent pandemic, municipalities are expected to adopt a virtual format for
the majority of their meetings and services, to minimize travel and gathering of large
crowds. The flexibility afforded to Council through the changes to the Municipal Act
during a declared state of emergency will be helpful on a go-forward basis.
Staff recommends that Council petition the Province of Ontario to amend Section 238
(3.1) of the Municipal Act to allow Members to continue to participate electronically in a
meeting either in full or in part on an ongoing basis as is currently happening during the
Provincial and Municipal Declarations of a State of Emergency.
All of which is Respectfully Submitted
Julie Gonyou
Chief Administrative Officer
164
CORRESPONDENCE — May 26, 2020
Items for Information — (Attached)
1. The Elgin Business Resource Centre with a news release announcing the New
Regional Relief& Recovery Fund (RRRF) to provide financial assistance to small
and medium-sized businesses affected by COVID-19 crisis.
2. Warden Mennill with a letter to Elgin County's Local Municipal Partners and the City
of St. Thomas providing an update on Elgin-St. Thomas Emergency Medical
Service (EMS) staffing enhancements.
3. Warden Mennill with a letter to Karen Vecchio, Member of Parliament — Elgin-
Middlesex-London, regarding connectivity challenges in Elgin County.
4. Warden Mennill with a letter to Jeff Yurek, Member of Provincial Parliament —
Elgin—Middlesex—London, regarding connectivity challenges in Elgin County.
165
ELGIN.c � migs
C om imwmuwilky I'MPAOT'l Ism 11A0Frw""��mwpilimmwrrua
NEWS RELEASE - REGIONAL RELIEF & RECOVERY FUND
Thursday, May 14, 2020
Fed Dev Ontario is pleased to announce the NEW Regional Relief& Recovery Fund
(RRRF) to provide financial assistance to small and medium-sized businesses affected
by COVI D-19 crisis.
Effective immediately, applications are being accepted under two streams:
1. Regional Economy: This stream provides$213 million in support to southern
Ontario small and medium-sized enterprises that do not qualify for, or have been
declined for, current Government of Canada COVID-19 relief measures.
Please visit the Fed ev Ontario website for more information or to apply under
this stream.
2. Community Futures: This stream supports businesses in rural and smaller
communities through additional funding for the existing Community Futures Program
(CFP). Assistance will be provided through the Elgin Business Resource Centre to
support umain street" businesses, such as retail shops, restaurants and corner
stores, etc., and businesses of strategic importance to their communities, with loans
up to $40,000
Please contact the Elgin Business Resource Centre for more information or to
apply.
Visit our Website: www.elgincfdc.ca
Email: kiackson�elgincfdc.ca
Call: 519-633-7597 ext 337
166
May 14, 2020
Dear Local Municipal Partners,
As you know, the Elgin-St. Thomas Emergency Medical Service (EMS) has done a great job
responding to the changes in the health services landscape in Elgin County and the City of
St. Thomas as a result of the COVID-19 pandemic. We are fortunate that the Medavie staff,
both frontline and management, have expertly navigated these challenging times in an effort
to keep our community safe.
The County of Elgin, along with Medavie EMS Elgin Ontario is closely monitoring the
pandemic and we are regularly evaluating our EMS services' response to COVID-19. We
have seen a slight drop in call volume since the onset of COVID-19 and as a result, plans to
enhance on-site staffing resources with a proposed commencement date of July 1, 2020 are
on hold.
The County's Chief Administrative Officer, along with the contract service provider— Medavie
Health Services, will reassess the need to add staffing resources based on call volume and
the service's ability to meet current demand in accordance with Ministry directives.
We anticipate that call volume may increase again as restrictions loosen and this will require
an evaluation of staffing resources at that time. This will likely be in the fall.
We are committed to providing City Council with additional information as soon as it is
available.
Sincerely,
Warden Mennill
cc. Wendell Graves, City Manager— City of St. Thomas
Malcolm Gilpin, General Manager— Medavie EMS Elgin Ontario
Elgin County Council
167
May 15, 2020
Federal Government Office
c/o Karen Vecchio, Member of Parliament— Elgin-Middlesex-London
Canada Southern Railway Station,
750 Talbot St#203, St Thomas, ON
N5P 1 E2
Dear Ms.Vecchio, MP
Re: Connectivity Challenges in Elgin County
The COVID-19 pandemic has underscored how important reliable internet access is for our community.
As more people are required to work, conduct business or learn from home, Elgin County's significant
connectivity challenges are becoming ever more apparent. Our reliance on the virtual environment has
changed the way our community interacts with businesses and with each other. Elgin is lacking backbone
capacity and resiliency as well as last-mile infrastructure projects to households and businesses which
makes these interactions very difficult.
As you know, Elgin's landscape presents barriers to providing high-quality internet access - with some
remote areas and heavily treed properties that are difficult to service. Even for those who are able to
achieve some internet, the services do no compare in speed, capacity, quality or price to what is offered in
urban centres.
As part of the 2020-2022 Elgin County Strategic Plan, Council prioritized QuaiityofPiacewhich includes a
focus on rural connectivity. Our Council is working hard on behalf of our residents to ensure our
community has access to high speed internet, regardless of where they live. We know that the future of
Elgin's economy, our prosperity and our society depend on access to reliable and affordable high-speed
internet. In the coming weeks, Council plans to establish a Connectivity Committee who will work with
local providers to identify gaps in service and reveal opportunities forjoint ventures. We are also
making plans to host a virtual local Internet Summit with local Internet Service Providers later in 2020.
High-speed Internet access is no longer a luxury. A staggering statistic recently shared by Thames Valley
District School Board is that there are at least 650 students in Elgin County who do not have access to
internet at home. As an immediate short-term means to address this barrier to virtual learning, we
partnered with TVDSB and Cisco Technologies to expand internet access into the parking lots at a number
of public institutions in the County.
Your government's support and funding for the SWIFT network is a great step toward solving our
connectivity challenges. In order to develop longer-term solutions,we know that investment in both fixed
and mobile wireless networks is critical. The Federal Government's funding mechanism to assist in
funding continuing access to the basic telecommunications services that form part of the universal service
objective will help close the gaps in connectivity. Elgin County residents deserve a stable connection to
LTE and an internet connection with access to broadband speeds of at least 50 Mbps download and 10 Mbps
168
upload and access to unlimited data. Elgin County Council would like to work together with the Federal
Government to close the gaps in connectivity that exist in Elgin County.An urgent solution and
implementation plan is required.
To close the remote/rural urban digital divide and in order to meet universal objectives, existing
infrastructure across our County needs to be upgraded and new infrastructure needs to be built. This will
require a lot of time, money and a collective effort from all levels of government and industry.
I think it is important that, when time permits, we connect virtually to discuss Elgin County Council's
continued advocacy efforts and ideas for local partnerships. I would like to learn more about funding
opportunities that exist through your government. It is clear to me that locally and at the Federal level,
we need to encourage competition and assist local providers to develop business cases and financial
support that will keep the costs from being passed on to consumers. Small providers must be able to
access funding.
Sincerely,
77/
Dave Mennill
Warden
169
May 15, 2020
Provincial Government Office
c/o Jeff Yurek, MPP
Canada Southern Railway Station,
750 Talbot St#201, St Thomas, ON
N5P 1 E2
Dear Mr. Yurek, MPP
Re: Connectivity Challenges in Elgin County
The COVID-19 pandemic has underscored how important reliable internet access is for our community.
As more people are required to work, conduct business or learn from home, Elgin County's significant
connectivity challenges are becoming ever more apparent. Our reliance on the virtual environment has
changed the way our community interacts with businesses and with each other. Elgin is lacking backbone
capacity and resiliency as well as last-mile infrastructure projects to households and businesses which
makes these interactions very difficult.
As you know, Elgin's landscape presents barriers to providing high-quality internet access - with some
remote areas and heavily treed properties that are difficult to service. Even for those who are able to
achieve some internet, the services do no compare in speed, capacity, quality or price to what is offered in
urban centres.
As part of the 2020-2022 Elgin County Strategic Plan, Council prioritized QuaiityofPiacewhich includes a
focus on rural connectivity. Our Council is working hard on behalf of our residents to ensure our
community has access to high speed internet, regardless of where they live. We know that the future of
Elgin's economy, our prosperity and our society depend on access to reliable and affordable high-speed
internet. In the coming weeks, Council plans to establish a Connectivity Committee who will work with
local providers to identify gaps in service and reveal opportunities forjoint ventures. We are also
making plans to host a virtual local Internet Summit with local Internet Service Providers later in 2020.
High-speed Internet access is no longer a luxury. A staggering statistic recently shared by Thames Valley
District School Board is that there are at least 650 students in Elgin County who do not have access to
internet at home. As an immediate short-term means to address this barrier to virtual learning,we
partnered with TVDSB and Cisco Technologies to expand internet access into the parking lots at a number
of public institutions in the County.
Your government's support and funding for the SWIFT network is a great step toward solving our
connectivity challenges. In order to develop longer-term solutions,we know that investment in both fixed
and mobile wireless networks is critical. The Provincial Government's funding mechanism to assist in
funding continuing access to the basic telecommunications services that form part of the universal service
objective will help close the gaps in connectivity. Elgin County residents deserve a stable connection to
LTE and an internet connection with access to broadband speeds of at least 50 Mbps download and 10 Mbps
170
upload and access to unlimited data. Elgin County Council would like to work together with the Provincial
Government to close the gaps in connectivity that exist in Elgin County.An urgent solution and
implementation plan is required.
To close the remote/rural urban digital divide and in order to meet universal objectives, existing
infrastructure across our County needs to be upgraded and new infrastructure needs to be built. This will
require a lot of time, money and a collective effort from all levels of government and industry.
I think it is important that, when time permits,we connect virtually to discuss Elgin County Council's
continued advocacy efforts and ideas for local partnerships. I would like to learn more about funding
opportunities that exist through your government. It is clear to me that locally and at the Provincial level,
we need to encourage competition and assist local providers to develop business cases and financial
support that will keep the costs from being passed on to consumers. Small providers must be able to
access funding.
Sincerely,
77/
Dave Mennill
Warden
171
CLOSED MEETING AGENDA
May 26, 2020
Staff Reports:
1) Chief Administrative Officer— Municipal Act Section 239 (2) (b) personal
matters about an identifiable individual, including municipal or local board
employees, (d) labour relations or employee negotiations (VERBAL)
172